This is an exciting opportunity for an organised and motivated individual to join our outpatient clinic coordinator team within the GI Surgery and Physiology department. The department is the specialist centre for the South West of England for a number of conditions and often receives referrals from other hospitals. These could be for conditions such as IBS, hernias, pelvic floor disfunction and acid reflux, amongst other things.
The administration team is based at the Bristol Royal Infirmary site and the post holder will not be required to work from other trust locations. This role is Monday - Friday with flexible working opportunities available, such as a hybrid working from home schedule and flexible start times of between 8-9am.
Working as part of a dynamic team in a busy environment, you will draw on your experience and skills to effectively communicate with patients, clinicians and peers to support the effective management of outpatient clinic appointments. The role will include processing referrals, booking appointments, answering queries from patients and other healthcare professionals, and tracking waiting times.
The successful applicant will be forward thinking, highly motivated and patient focussed, with demonstrable organisational skills. You will be confident in your ability to prioritise and manage your time effectively so that you can coordinate multiple tasks without needing continual supervision.
If you meet the role requirements, have a positive attitude and a commitment to personal development and service improvement, and want a role that challenges you, then we would encourage you to apply for this post. Please clearly outline in the supporting information section how you meet the criteria for this role.
We encourage you to get in touch with the listed contacts for this role if you would like to find out more to help you decide whether the job would be suitable for you.
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
For further details / informal visits contact: Name: Mikey Ponsford Job title: Senior Outpatient Clinical Coordinator Email address: Telephone number:
If Unavailable Contact
Joanna Baker - Assistant Performance and Operations
The administration team is based at the Bristol Royal Infirmary site and the post holder will not be required to work from other trust locations. This role is Monday - Friday with flexible working opportunities available, such as a hybrid working from home schedule and flexible start times of between 8-9am.
Working as part of a dynamic team in a busy environment, you will draw on your experience and skills to effectively communicate with patients, clinicians and peers to support the effective management of outpatient clinic appointments. The role will include processing referrals, booking appointments, answering queries from patients and other healthcare professionals, and tracking waiting times.
The successful applicant will be forward thinking, highly motivated and patient focussed, with demonstrable organisational skills. You will be confident in your ability to prioritise and manage your time effectively so that you can coordinate multiple tasks without needing continual supervision.
If you meet the role requirements, have a positive attitude and a commitment to personal development and service improvement, and want a role that challenges you, then we would encourage you to apply for this post. Please clearly outline in the supporting information section how you meet the criteria for this role.
We encourage you to get in touch with the listed contacts for this role if you would like to find out more to help you decide whether the job would be suitable for you.
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
For further details / informal visits contact: Name: Mikey Ponsford Job title: Senior Outpatient Clinical Coordinator Email address: Telephone number:
If Unavailable Contact
Joanna Baker - Assistant Performance and Operations
This is an exciting opportunity for an organised and motivated individual to join our outpatient clinic coordinator team within the GI Surgery and Physiology department. The department is the specialist centre for the South West of England for a number of conditions and often receives referrals from other hospitals. These could be for conditions such as IBS, hernias, pelvic floor disfunction and acid reflux, amongst other things.
The administration team is based at the Bristol Royal Infirmary site and the post holder will not be required to work from other trust locations. This role is Monday - Friday with flexible working opportunities available, such as a hybrid working from home schedule and flexible start times of between 8-9am.
Working as part of a dynamic team in a busy environment, you will draw on your experience and skills to effectively communicate with patients, clinicians and peers to support the effective management of outpatient clinic appointments. The role will include processing referrals, booking appointments, answering queries from patients and other healthcare professionals, and tracking waiting times.
The successful applicant will be forward thinking, highly motivated and patient focussed, with demonstrable organisational skills. You will be confident in your ability to prioritise and manage your time effectively so that you can coordinate multiple tasks without needing continual supervision.
If you meet the role requirements, have a positive attitude and a commitment to personal development and service improvement, and want a role that challenges you, then we would encourage you to apply for this post. Please clearly outline in the supporting information section how you meet the criteria for this role.
We encourage you to get in touch with the listed contacts for this role if you would like to find out more to help you decide whether the job would be suitable for you.
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
For further details / informal visits contact: Name: Mikey Ponsford Job title: Senior Outpatient Clinical Coordinator Email address: Telephone number:
If Unavailable Contact
Joanna Baker - Assistant Performance and Operations
The administration team is based at the Bristol Royal Infirmary site and the post holder will not be required to work from other trust locations. This role is Monday - Friday with flexible working opportunities available, such as a hybrid working from home schedule and flexible start times of between 8-9am.
Working as part of a dynamic team in a busy environment, you will draw on your experience and skills to effectively communicate with patients, clinicians and peers to support the effective management of outpatient clinic appointments. The role will include processing referrals, booking appointments, answering queries from patients and other healthcare professionals, and tracking waiting times.
The successful applicant will be forward thinking, highly motivated and patient focussed, with demonstrable organisational skills. You will be confident in your ability to prioritise and manage your time effectively so that you can coordinate multiple tasks without needing continual supervision.
If you meet the role requirements, have a positive attitude and a commitment to personal development and service improvement, and want a role that challenges you, then we would encourage you to apply for this post. Please clearly outline in the supporting information section how you meet the criteria for this role.
We encourage you to get in touch with the listed contacts for this role if you would like to find out more to help you decide whether the job would be suitable for you.
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
For further details / informal visits contact: Name: Mikey Ponsford Job title: Senior Outpatient Clinical Coordinator Email address: Telephone number:
If Unavailable Contact
Joanna Baker - Assistant Performance and Operations
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for an Outpatient Clinic Coordinator:
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Working as an Outpatient Clinic Coordinator in the UK requires a combination of administrative, communication, and healthcare-related skills. Here are some key skills and qualifications you'll need:
1. Administrative Skills: Proficiency in managing appointments, patient records, billing, and general office duties is essential. Familiarity with healthcare management systems and software is also important.
2. Communication Skills: Strong verbal and written communication skills are required to interact with patients, healthcare providers, and administrative staff effectively.
3. Organisational Skills: The ability to manage multiple tasks efficiently, prioritize workloads, and maintain a tidy and organized workspace is crucial.
4. Attention to Detail: Accuracy in managing patient information, appointments, and documentation is vital to ensure smooth clinic operations.
5. Interpersonal Skills: Empathy and the ability to connect with patients to provide excellent customer service and resolve issues are important.
6. Problem-Solving Skills: The ability to address and resolve problems as they arise, whether related to scheduling or patient concerns.
7. Knowledge of Healthcare Regulations: Familiarity with NHS regulations, patient confidentiality laws (like GDPR), and general healthcare legislation can be beneficial.
8. Teamwork: Ability to work collaboratively with doctors, nurses, and other healthcare staff to ensure comprehensive patient care.
9. Time Management: Effective time management skills to handle a busy clinic environment and ensure patients are seen in a timely manner.
10. Basic IT Skills: Familiarity with digital communication platforms, Microsoft Office Suite, and potentially specialized software used in the healthcare sector.
11. Customer Service Orientation: Strong commitment to providing high-quality service and support to patients and their families.
More from University Hospitals Bristol and Weston NHS Foundation Trust
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