Patient Access Clerk - Breast Surgery inBrighton inBrighton PUBLISHED
SUN 1 DEC 2024
Opportunity to work in a friendly and supportive environment within the Breast Cancer Unit, contributing to a vital healthcare service.
Role involves significant collaboration with healthcare professionals, allowing for a strong sense of teamwork and shared commitment to patient care.
Comprehensive training and development opportunities provided by a leader in healthcare research, ensuring continuous personal and professional growth.
Participation in a well-structured Wellbeing Programme aimed at supporting staff, promoting a healthy work-life balance and overall wellbeing.
Exposure to a highly diverse and inclusive workplace culture, fostering a sense of belonging and encouraging unique perspectives.
The chance to impact patient care directly by managing appointments and ensuring compliance with important health service targets, making a tangible difference in patients' lives.
The University Hospitals Sussex NHS Foundation Trust is seeking a motivated Patient Access Clerk for the Breast Surgery unit in Brighton. This is a Band 3 position, offering 34 hours per week (Monday, Tuesday, Wednesday & Friday from 8 am to 5 pm). The role involves supporting clinical and nursing teams in Breast Surgery & Oncology, managing patient bookings from referral to outpatient attendance, and ensuring compliance with patient access policies and targets.
Candidates should possess administrative experience, a good education level, computer skills, and experience in customer service. Strong communication, organisational skills, and the ability to work both independently and as part of a team are essential. Duties include collaborating with medical staff, analyzing patient data, and recommending policy changes to enhance patient access services.
The trust emphasises diversity, inclusivity, and staff well-being, offering support networks and a focus on professional development. Interested applicants can reach out to Jacqueline West, Deputy Patient Access Manager, for further information or informal visits.
Candidates should possess administrative experience, a good education level, computer skills, and experience in customer service. Strong communication, organisational skills, and the ability to work both independently and as part of a team are essential. Duties include collaborating with medical staff, analyzing patient data, and recommending policy changes to enhance patient access services.
The trust emphasises diversity, inclusivity, and staff well-being, offering support networks and a focus on professional development. Interested applicants can reach out to Jacqueline West, Deputy Patient Access Manager, for further information or informal visits.
We require a highly motivated, flexible and enthusiastic individual with excellent customer service skills to join our administration team working in a friendly, positive and supportive environment within the Breast Cancer Unit. The available post will be based at the Park Centre for Breast Care Centre in Brighton
Patient Access Clerk, Band 3
You will work in close collaboration with Consultants, Clinicians, radiographers, nursing staff and the operational management team to facilitate the management of the outpatient waiting lists and recording of activity for the service. Working closely with the Patient Access Manager for Breast Surgery, you will ensure compliance with BSUH Trust Patient Access Policy and 18-week referral to treatment and cancer waiting time targets.
To support the Patient Access Manager in the provision of an effective and efficient patient access service for the Breast Surgery and Oncology services that includes working in reception areas and appointments offices.
To be responsible for managing the booking of patients from referral to outpatient attendance and to discharge from clinic or from treatment, working in collaboration with medical, nursing, paramedical, management and administrative staff across University Hospitals Sussex sites.
To analyse and validate Patient Targeting Lists (PTL), patient outcome data and cancer waiting time and 18-week validation reports and report issues to the Patient Access Manager.
To work as a member of a team in providing a flexible, efficient and high quality administration service for patients attending the hospital and to assist medical staff, allied healthcare professionals and nurses in the management of the diagnostic and treatment service for Breast Cancer patients.
To recommend changes to policies and procedures in order to provide an optimum patient access service.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our
Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
For further details / informal visits contact: Name: Jacqueline West Job title: Deputy Patient Access Manager Email address: Telephone number:
For further information or to arrange an informal visit please contact: Jacqueline West, Deputy Patient Access
ext 63739
Patient Access Clerk, Band 3
- 34 Hours per week - Monday, Tuesday, Wednesday & Friday 8am-5pm
You will work in close collaboration with Consultants, Clinicians, radiographers, nursing staff and the operational management team to facilitate the management of the outpatient waiting lists and recording of activity for the service. Working closely with the Patient Access Manager for Breast Surgery, you will ensure compliance with BSUH Trust Patient Access Policy and 18-week referral to treatment and cancer waiting time targets.
To support the Patient Access Manager in the provision of an effective and efficient patient access service for the Breast Surgery and Oncology services that includes working in reception areas and appointments offices.
To be responsible for managing the booking of patients from referral to outpatient attendance and to discharge from clinic or from treatment, working in collaboration with medical, nursing, paramedical, management and administrative staff across University Hospitals Sussex sites.
To analyse and validate Patient Targeting Lists (PTL), patient outcome data and cancer waiting time and 18-week validation reports and report issues to the Patient Access Manager.
To work as a member of a team in providing a flexible, efficient and high quality administration service for patients attending the hospital and to assist medical staff, allied healthcare professionals and nurses in the management of the diagnostic and treatment service for Breast Cancer patients.
To recommend changes to policies and procedures in order to provide an optimum patient access service.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our
Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
For further details / informal visits contact: Name: Jacqueline West Job title: Deputy Patient Access Manager Email address: Telephone number:
For further information or to arrange an informal visit please contact: Jacqueline West, Deputy Patient Access
ext 63739
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