Healthcare Assistant - SDEC inGreater London inGreater London PUBLISHED
SAT 4 JAN 2025
Opportunity to make a meaningful impact by providing immediate care and support to patients in a Same Day Emergency Centre.
Extensive training program, including a comprehensive 2-week academy course, to equip you with the necessary skills for the role.
A chance to work within a collaborative, multi-disciplinary team environment, enhancing teamwork and communication skills.
Multiple opportunities for continuous professional development, including in-house training and further education courses.
Engagement in a supportive organisational culture that prioritizes staff aspirations and career growth.
Involvement in delivering high-quality, safe patient care, fostering a sense of pride and satisfaction in your work.
The Shrewsbury and Telford Hospital NHS Trust is seeking compassionate and dedicated Healthcare Assistants for its Same Day Emergency Centre (SDEC) in Greater London. The role involves supporting Registered Nurses in delivering a variety of healthcare services, including maintaining hygiene, nutritional needs, and monitoring patient observations. Effective communication skills and the ability to collaborate within a multi-disciplinary team are essential. The position offers a comprehensive training program prior to employment and continuous professional development opportunities, reflecting the Trust's commitment to high-quality patient care and supporting staff career aspirations.
Healthcare Assistants will work in a supportive environment, contributing to patient flow management in acute medicine and the Emergency Department. Responsibilities include assisting with patient mobility, providing clinical administrative support, and promptly reporting any concerns to nursing staff. The Trust prioritizes a culture of safety and pride in delivering exceptional care to the community, aligned with its core values of partnership, ambition, caring, and trust.
Healthcare Assistants will work in a supportive environment, contributing to patient flow management in acute medicine and the Emergency Department. Responsibilities include assisting with patient mobility, providing clinical administrative support, and promptly reporting any concerns to nursing staff. The Trust prioritizes a culture of safety and pride in delivering exceptional care to the community, aligned with its core values of partnership, ambition, caring, and trust.
Job Overview
We are a medical Same Day Emergency Centre (SDEC). We aim to see, treat and discharge patients with a variety of medical presentations the same day, in a timely manner in order to support the patient flow through acute medicine and ED. In SDEC, we are a part of the Acute Medical team.
To support the new acute floor, we are looking for caring and compassionate Healthcare Assistants to join our team. You will have good communication skills and a caring nature, with the ability to work as part of a multi-disciplinary team. In return we can offer you a robust training programme (a 2 week academy Healthcare programme prior to starting in the department) as well as further training and education to progress your career with us.
Main duties of the job
The post holder will provide support and assist Registered Nurses delivering all aspects of health care directly to patients, within defined levels of competence and practice. This will include assisting in maintaining a suitable environment in which to deliver that care.
Provide support to patients to maintain their hygiene needs
Provide support to maintain their elimination needs
Assist in the delivery of pressure area care
Assist in the maintenance of patients nutritional and hydration needs
Accurately undertake and record patient observations (at a frequency determined by the Registered Nurses) reporting any abnormalities immediately to a Registered Nurse
Escort patients to and from other wards and departments under the direct instruction of the Registered Nurses
To move patients safely using techniques taught by the Manual Handling Team, including the safe use of mechanical and non-mechanical manual handling aids
To provide clinical administrative support to Registered Nurses
To escalate concerns to the Registered Nurses and Doctors.
Working for our organisation
As a Trust, we are passionate about helping our staff to achieve their career aspirations, and can offer a variety of learning and development opportunities to support your continued professional development. Working with the Transforming Care Institute we can also offer in-house training such as degree/master modules, secondments and acting up opportunities.
We are an organisation that strives to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision (“To provide excellent care for the communities we serve”) and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most – our patients and their families.
Detailed Job Description And Main Responsibilities
For further information about this job role please see full job description and person specification.
We are a medical Same Day Emergency Centre (SDEC). We aim to see, treat and discharge patients with a variety of medical presentations the same day, in a timely manner in order to support the patient flow through acute medicine and ED. In SDEC, we are a part of the Acute Medical team.
To support the new acute floor, we are looking for caring and compassionate Healthcare Assistants to join our team. You will have good communication skills and a caring nature, with the ability to work as part of a multi-disciplinary team. In return we can offer you a robust training programme (a 2 week academy Healthcare programme prior to starting in the department) as well as further training and education to progress your career with us.
Main duties of the job
The post holder will provide support and assist Registered Nurses delivering all aspects of health care directly to patients, within defined levels of competence and practice. This will include assisting in maintaining a suitable environment in which to deliver that care.
Provide support to patients to maintain their hygiene needs
Provide support to maintain their elimination needs
Assist in the delivery of pressure area care
Assist in the maintenance of patients nutritional and hydration needs
Accurately undertake and record patient observations (at a frequency determined by the Registered Nurses) reporting any abnormalities immediately to a Registered Nurse
Escort patients to and from other wards and departments under the direct instruction of the Registered Nurses
To move patients safely using techniques taught by the Manual Handling Team, including the safe use of mechanical and non-mechanical manual handling aids
To provide clinical administrative support to Registered Nurses
To escalate concerns to the Registered Nurses and Doctors.
Working for our organisation
As a Trust, we are passionate about helping our staff to achieve their career aspirations, and can offer a variety of learning and development opportunities to support your continued professional development. Working with the Transforming Care Institute we can also offer in-house training such as degree/master modules, secondments and acting up opportunities.
We are an organisation that strives to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision (“To provide excellent care for the communities we serve”) and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most – our patients and their families.
Detailed Job Description And Main Responsibilities
For further information about this job role please see full job description and person specification.
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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Healthcare Assistant - SDEC:
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To work as a Healthcare Assistant (HCA) in the UK, you need a combination of practical skills, personal qualities, and a basic understanding of healthcare principles. While specific requirements might vary depending on the employer or the care setting, here are the key skills and attributes typically required:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and healthcare professionals.
- Good listening skills to understand patients' needs and concerns.
2. Empathy and Compassion:
- Understanding and sensitivity to the feelings of patients.
- Ability to provide emotional support and reassurance.
3. Basic Clinical Skills:
- Understanding of basic health and hygiene standards.
- Ability to assist with daily living activities (bathing, dressing, feeding, etc.).
- Monitoring vital signs (blood pressure, temperature, pulse) can also be necessary.
4. Teamwork:
- Ability to work collaboratively with other healthcare professionals.
- Being a supportive team player.
5. Time Management:
- Ability to prioritize tasks efficiently in a fast-paced environment.
- Managing time effectively to ensure all patients receive appropriate care.
6. Attention to Detail:
- Being meticulous in following care plans and documenting changes in patients’ conditions.
- Paying close attention to patient safety.
7. Problem Solving Skills:
- Ability to respond to a variety of situations and challenges quickly and effectively.
- Competence in recognizing changes in a patient's condition and taking appropriate action.
8. Physical Stamina:
- Capability to perform physically demanding tasks, such as lifting and moving patients.
- Maintaining energy and stamina for long shifts.
Personal Qualities:
- Patience: Working in healthcare can be challenging; patience is crucial when dealing with patients who may be distressed or unwell.
- Reliability: Being dependable and trustworthy is essential for providing good patient care.
- Adaptability: Flexibility to handle varying work environments and situations.
- Respectfulness: Maintaining dignity for patients and treating them respectfully.
Training and Qualifications:
While formal qualifications may not always be required, having a relevant qualification, such as a Level 2 or Level 3 Diploma in Health and Social Care, can be beneficial. Some employers provide on-the-job training, and courses in first aid, safeguarding, or infection control may also be useful.
Experience:
Any previous experience in healthcare, customer service, or caring environments can greatly enhance your application. Volunteering in hospitals, care homes, or community services can provide valuable experience and skills.
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inGreater London
51.4309196472168 -0.09364960342645644 Greater London, England, United Kingdom 
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