ProcarerL3BrrUv
Opportunity to provide exceptional customer service and create a positive impact on clients' experiences.
Dynamic work environment that involves problem-solving and quick thinking, keeping the role engaging and stimulating.
Development of strong communication skills through regular interaction with clients and cleaners.
Experience working with CRM systems, enhancing technological proficiency and organizational skills.
Ability to work under pressure, leading to improved time management and prioritization skills.
Team-oriented atmosphere, fostering collaboration and strong relationships within the customer care team.
Location in London, providing access to a vibrant city with numerous professional and personal opportunities.
Procare is seeking a Customer Care representative in London to join their customer care team. The role involves ensuring customers receive exceptional service by maintaining regular communication and efficiently resolving inquiries from both clients and cleaners. The successful candidate will be responsible for providing timely updates to all parties involved and accurately documenting interactions in the CRM system to maintain an accurate history of events.
Candidates should possess strong problem-solving skills, the ability to work well under pressure, and excellent telephone communication skills. Familiarity with CRM systems and email correspondence is essential for this position, as quick and logical thinking will be necessary to manage customer issues effectively.
Candidates should possess strong problem-solving skills, the ability to work well under pressure, and excellent telephone communication skills. Familiarity with CRM systems and email correspondence is essential for this position, as quick and logical thinking will be necessary to manage customer issues effectively.
Opportunity to provide exceptional customer service and create a positive impact on clients' experiences.
Dynamic work environment that involves problem-solving and quick thinking, keeping the role engaging and stimulating.
Development of strong communication skills through regular interaction with clients and cleaners.
Experience working with CRM systems, enhancing technological proficiency and organizational skills.
Ability to work under pressure, leading to improved time management and prioritization skills.
Team-oriented atmosphere, fostering collaboration and strong relationships within the customer care team.
Location in London, providing access to a vibrant city with numerous professional and personal opportunities.
Our customer care team are responsible for ensuring that all our customers receive the best service at all times. This is done by keeping in regular contact with them, and successfully resolving all the queries that arise from doing this.
You will need to respond quickly and effectively to queries from both clients and the cleaners, whilst also keeping the other party updated with the situation and outcome.
All of this information will then need to be accurately fed into our CRM system so we maintain an accurate history of all events
The successful candidate will need to be a quick and logical thinker, be able to work effectively under pressure, have a good telephone manner and be confident working with a CRM system and emails
You will need to respond quickly and effectively to queries from both clients and the cleaners, whilst also keeping the other party updated with the situation and outcome.
All of this information will then need to be accurately fed into our CRM system so we maintain an accurate history of all events
The successful candidate will need to be a quick and logical thinker, be able to work effectively under pressure, have a good telephone manner and be confident working with a CRM system and emails
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inLondon
51.50721740722656-0.12758620083332062London, England, United Kingdom
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