Meaningful Impact, The role offers the chance to significantly enhance patients' experiences within mental health services, contributing to their well-being.
Variety and Flexibility, Working across different teams and locations allows for diverse experiences and the opportunity to adapt to various working environments.
Skill Development, The position provides opportunities to develop a broad range of administrative and communication skills critical in healthcare settings.
Team Collaboration, You'll work closely with various teams within the Greater Manchester Mental Health division, fostering a sense of community and teamwork.
Professional Growth, The role supports personal and career growth through exposure to different aspects of the healthcare system and potential future career pathways.
Competitive Benefits, Attractive benefits package includes generous annual leave, a robust pension scheme, and various well-being initiatives.
Dynamic Environment, The job involves working in a fast-paced setting that values adaptability and encourages self-motivation, making it engaging and rewarding.
Join Greater Manchester Mental Health Foundation Trust as a Peripatetic Team Administrator and play a vital role in transforming the lives of our service users. If you’re someone who thrives on making a difference in a supportive environment, we want to hear from you. You will be an integral part of our Talking Therapies Division, providing crucial administrative support across Bolton, Manchester, Salford, Trafford, and Wigan. Your excellent communication skills and warm persona will help ensure that every patient feels valued and cared for.
With flexible working opportunities, both full-time and part-time, you’ll help create a seamless experience for our service users by managing appointments, processing referrals, and handling inquiries. This is a chance to join a community-focused organisation that genuinely values its staff, offering competitive salaries, generous leave, and additional perks to support your wellbeing. If you're ready to make a positive impact while developing your career in a dynamic and nurturing environment, come and be part of our committed team. Your journey towards a fulfilling career in care starts here!
With flexible working opportunities, both full-time and part-time, you’ll help create a seamless experience for our service users by managing appointments, processing referrals, and handling inquiries. This is a chance to join a community-focused organisation that genuinely values its staff, offering competitive salaries, generous leave, and additional perks to support your wellbeing. If you're ready to make a positive impact while developing your career in a dynamic and nurturing environment, come and be part of our committed team. Your journey towards a fulfilling career in care starts here!
Meaningful Impact, The role offers the chance to significantly enhance patients' experiences within mental health services, contributing to their well-being.
Variety and Flexibility, Working across different teams and locations allows for diverse experiences and the opportunity to adapt to various working environments.
Skill Development, The position provides opportunities to develop a broad range of administrative and communication skills critical in healthcare settings.
Team Collaboration, You'll work closely with various teams within the Greater Manchester Mental Health division, fostering a sense of community and teamwork.
Professional Growth, The role supports personal and career growth through exposure to different aspects of the healthcare system and potential future career pathways.
Competitive Benefits, Attractive benefits package includes generous annual leave, a robust pension scheme, and various well-being initiatives.
Dynamic Environment, The job involves working in a fast-paced setting that values adaptability and encourages self-motivation, making it engaging and rewarding.
Job Summary
If you are eager to make a meaningful impact on a patient's experience, possess excellent communication skills and have a positive approach to changes, then we would like to hear from you.
The Greater Manchester Mental Health Talking Therapies Division offers psychological treatment for anxiety and depression, including specialist Post Covid Syndrome and Employment Support teams to the areas of Bolton, Manchester, Salford, Trafford, and Wigan. As the Peripatetic Team Administrator, you will play a pivotal role in supporting the division to create a positive and seamless experience for our patients.
The Peripatetic Team Administrator will work across the Talking Therapies division providing administrative duties to ensure the smooth running of our services. The post holder should contribute to working in a team environment and be flexible to work across the division as and when the need arises and in accordance with demands on the services. At times, this may involve covering late clinics and travelling across the footprint of the Trust.
Join us in this fulfilling career opportunity where your self-motivation and enthusiasm will thrive in a fast-paced environment that embraces change.
Main duties of the job
Process all referrals received into services.
Monitor shared administration email inboxes and action in a timely manner.
Answer telephone calls professionally, record accurate messages and update clinical information systems while maintaining confidentiality.
Schedule appointments based on clinical requirements.
Provide cover for other administrative support staff across the Talking Therapy division, as necessary.
Greet service users and visitors at reception when required.
Utilise various software programmes to produce, maintain and distribute clinical correspondence to service users.
Organise workload to meet all deadlines, ensuring completion of day-to-day tasks.
Demonstrate flexibility to adapt to changing priorities.
Work independently, using own initiative to make decisions in a constantly changing environment, using judgement to manage queries appropriately or escalate when necessary.
Prioritise telephone calls, particularly those from distressed service users, carers and relatives and ensure the team are aware of the urgency.
Demonstrate proficiency in all functions of the electronic patient record system and the ability to query other relevant systems as needed.
Enter data onto the clinical information system promptly in accordance with Standard Operating Procedures.
Actively contribute to promoting and fostering positive working relationships and practices for all service users, sharing administrative knowledge and best practices within the Division.
About Us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Date posted
12 March 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
437-7006355
Job locations
St James's House
Pendleton Way
Salford
M6 5FW
Job Description
Job responsibilities
Staff Benefits
Please see attached job description and person specification
Saturday (midnight to midnight) and any week day after 8pm and before 6am
All time on Sundays and Public Holidays (midnight to midnight)
1
Time plus 47%
Time plus 94%
2
Time plus 41%
Time plus 83%
3
Time plus 35%
Time plus 69%
4 9
Time plus 30%
Time plus 60%
Staff Benefits
Saturday (midnight to midnight) and any week day after 8pm and before 6am
All time on Sundays and Public Holidays (midnight to midnight)
1
Time plus 47%
Time plus 94%
2
Time plus 41%
Time plus 83%
3
Time plus 35%
Time plus 69%
4 9
Time plus 30%
Time plus 60%
Experience Essential
If you are eager to make a meaningful impact on a patient's experience, possess excellent communication skills and have a positive approach to changes, then we would like to hear from you.
The Greater Manchester Mental Health Talking Therapies Division offers psychological treatment for anxiety and depression, including specialist Post Covid Syndrome and Employment Support teams to the areas of Bolton, Manchester, Salford, Trafford, and Wigan. As the Peripatetic Team Administrator, you will play a pivotal role in supporting the division to create a positive and seamless experience for our patients.
The Peripatetic Team Administrator will work across the Talking Therapies division providing administrative duties to ensure the smooth running of our services. The post holder should contribute to working in a team environment and be flexible to work across the division as and when the need arises and in accordance with demands on the services. At times, this may involve covering late clinics and travelling across the footprint of the Trust.
Join us in this fulfilling career opportunity where your self-motivation and enthusiasm will thrive in a fast-paced environment that embraces change.
Main duties of the job
Process all referrals received into services.
Monitor shared administration email inboxes and action in a timely manner.
Answer telephone calls professionally, record accurate messages and update clinical information systems while maintaining confidentiality.
Schedule appointments based on clinical requirements.
Provide cover for other administrative support staff across the Talking Therapy division, as necessary.
Greet service users and visitors at reception when required.
Utilise various software programmes to produce, maintain and distribute clinical correspondence to service users.
Organise workload to meet all deadlines, ensuring completion of day-to-day tasks.
Demonstrate flexibility to adapt to changing priorities.
Work independently, using own initiative to make decisions in a constantly changing environment, using judgement to manage queries appropriately or escalate when necessary.
Prioritise telephone calls, particularly those from distressed service users, carers and relatives and ensure the team are aware of the urgency.
Demonstrate proficiency in all functions of the electronic patient record system and the ability to query other relevant systems as needed.
Enter data onto the clinical information system promptly in accordance with Standard Operating Procedures.
Actively contribute to promoting and fostering positive working relationships and practices for all service users, sharing administrative knowledge and best practices within the Division.
About Us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Date posted
12 March 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
437-7006355
Job locations
St James's House
Pendleton Way
Salford
M6 5FW
Job Description
Job responsibilities
Staff Benefits
Please see attached job description and person specification
- Pay Enhancements:
Saturday (midnight to midnight) and any week day after 8pm and before 6am
All time on Sundays and Public Holidays (midnight to midnight)
1
Time plus 47%
Time plus 94%
2
Time plus 41%
Time plus 83%
3
Time plus 35%
Time plus 69%
4 9
Time plus 30%
Time plus 60%
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
- fuelGenie Fuel Cards (for applicable roles)
Staff Benefits
- Pay Enhancements:
Saturday (midnight to midnight) and any week day after 8pm and before 6am
All time on Sundays and Public Holidays (midnight to midnight)
1
Time plus 47%
Time plus 94%
2
Time plus 41%
Time plus 83%
3
Time plus 35%
Time plus 69%
4 9
Time plus 30%
Time plus 60%
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
- fuelGenie Fuel Cards (for applicable roles)
Experience Essential
- Working in a busy office environment
- Working as part of a team
- Working in a confidential environment
- Use of office equipment
- Experience of working with public/service users
- The Data Protection Act
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Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses.Learn more...
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