Admissions Booking OfficerinSt HelensinSt HelensPUBLISHED WED 9 APR 2025

Job Summary

The Surgery Division is looking for an enthusiastic and self-motivated Admissions Officer to pro-actively co-ordinate the admission of patients to the pre-operative assessment unit and elective admissions wards. To schedule operations ensuring that an efficient, timely and patient focused service is provided and the clinical needs of patients are met in accordance with the current NHS timeframes.

This demanding role will require excellent time management and organisational skills. The successful candidate must be able to prioritise their own workload and will require a flexible approach to their duties.

The post holder should be proficient in the use of Microsoft Office packages. Ability to use a range of computer systems to collate information and escalate potential problem areas. Training will be given where necessary for internal IT systems.

There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.

Please note, this vacancy may close early should a sufficient number of applications be received.

Main duties of the job

• Enter patient Admission Listing forms accurately onto the Patient Administration System (PAS) on a daily basis adhering to the timescales within the Trust Patient Access Policy and ensuring the waiting list entry is attached to the correct 18-week pathway with appropriate operation code.
• To deal with pending elective admissions and cancellations, liaising with all relevant staff (including Consultants, Bed Managers, Theatre and Ward staff). Escalating any issues/breaches to the Team Leader/Assistant Directorate Manager.
• Meet/liaise with Consultant's on a regular basis in order to manage waiting lists effectively whilst working within the Department of Health guidelines. Be responsible for updating accurately both electronic and paper diaries.
• Independently compile theatre lists 6 weeks in advance, taking into account the composition of lists to include, clinical urgency, diagnostic investigations, therapeutic investigations, complex procedures and 18-week referral to treatment target. Inputting information on to PAS and Opera.
• Liaise with the Capacity Manager and/or Directorate Manager's to ensure theatre sessions are utilised when Consultants are on leave. If Consultants are on annual leave/professional leave ensure that Registrar/Staff Grade cover is in place prior to booking patients into theatre session.
  
  

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements

• Rated Outstanding by CQC Inspection August 2
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
  
  

Date posted

April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

409-6945

Job locations

St Helens

St Helens

WA9 3DA

Job Description

Job responsibilities

KEY DUTIES

• Enter patient Admission Listing forms accurately onto the Patient Administration System (PAS) on a daily basis adhering to the timescales within the Trust Patient Access Policy and ensuring the waiting list entry is attached to the correct 18-week pathway with appropriate operation code
• To deal with pending elective admissions and cancellations, liaising with all relevant staff (including Consultants, Bed Managers, Theatre and Ward staff). Escalating any issues/breaches to the Team Leader/Assistant Directorate Manager
• Meet/liaise with Consultants on a regular basis in order to manage waiting lists effectively whilst working within the Department of Health guidelines. Be responsible for updating accurately both electronic and paper diaries
• Independently compile theatre lists 6 weeks in advance, taking into account the composition of lists to include, clinical urgency, diagnostic investigations, therapeutic investigations, complex procedures and 18-week referral to treatment target. Inputting information on to PAS and Opera
• Liaise with the Capacity Manager and/or Directorate Managers to ensure theatre sessions are utilised when Consultants are on leave. If Consultants are on annual leave/professional leave ensure that Registrar/Staff Grade cover is in place prior to booking patients into theatre session
• Book patient appointments for pre-operative assessments using the PAS system and identify the type of pre-operative assessment required. Obtain relevant reports/ information and request case notes. Update pre-operative assessment clinic of list changes due to cancellations/alterations. Frequently negotiate with nursing staff to provide additional pre-operative assessment clinics
• Liaise with the pre-operative assessment clinic regarding impendin