Opportunity to contribute to patient care by ensuring timely access to therapy outpatient appointments.
Engagement in a dynamic team environment, enhancing teamwork and collaboration skills.
Development of strong organisational and prioritisation skills while managing a busy workload.
Exposure to advanced healthcare technologies, such as Cerner, fostering technical proficiency.
A chance to work in one of the UK’s leading NHS Trusts with a rich history of serving a diverse population.
Involvement in a university teaching trust, providing opportunities for professional growth and learning.
Ability to develop excellent communication skills while managing patient interactions, including difficult calls.
The London North West Healthcare NHS Trust is seeking a Therapy Outpatient Booking Officer to join their Therapies Stats Team in Harrow. The primary responsibility of this role is to efficiently process referrals for therapy outpatient appointments while ensuring they are scheduled according to patients' clinical needs and within established response standards. Candidates should possess strong data entry skills, ideally with experience using Cerner, and demonstrate excellent communication, organisational, and interpersonal abilities. A flexible and adaptable approach is necessary, as the role involves dealing with a high workload and potentially challenging calls.
The Trust serves a diverse population across various locations, including major hospitals with specialized units. This position offers the opportunity to work within a busy team and contribute to the Trust's mission of providing high-quality healthcare and training future clinicians. Interested applicants can contact Senior Information Analyst Nirmala Chander for further details or informal visits.
The Trust serves a diverse population across various locations, including major hospitals with specialized units. This position offers the opportunity to work within a busy team and contribute to the Trust's mission of providing high-quality healthcare and training future clinicians. Interested applicants can contact Senior Information Analyst Nirmala Chander for further details or informal visits.
Therapy Outpatient Booking Officer – Therapies Stats Team
We are looking for an experienced Therapy Outpatient Booking Officer to join our busy Therapies Stats Team to ensure that referrals for therapy outpatient appointments are processed in line with our response standards and patients are booked in according to their clinical needs. The role of Therapy Outpatient Booking Officer requires accurate and efficient data entry on to Cerner, and an awareness of wider reporting requirements and deadlines.
You should be able to work as part of a very busy team and under your own initiative. As well as having excellent communication, organisational, prioritisation and interpersonal skills, you will need to be flexible and adaptable, have an appreciation of the confidential nature of the work and be able to manage a workload to meet pre-determined deadlines. You should have a pleasant telephone manner and be able to deal with difficult calls if necessary.
Experience Of Using Cerner Is Preferred.
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We Run Major Acute Services At
For further details / informal visits contact: Name: Nirmala Chander Job title: Senior Information Analyst Telephone number: 020 8869 3
We are looking for an experienced Therapy Outpatient Booking Officer to join our busy Therapies Stats Team to ensure that referrals for therapy outpatient appointments are processed in line with our response standards and patients are booked in according to their clinical needs. The role of Therapy Outpatient Booking Officer requires accurate and efficient data entry on to Cerner, and an awareness of wider reporting requirements and deadlines.
You should be able to work as part of a very busy team and under your own initiative. As well as having excellent communication, organisational, prioritisation and interpersonal skills, you will need to be flexible and adaptable, have an appreciation of the confidential nature of the work and be able to manage a workload to meet pre-determined deadlines. You should have a pleasant telephone manner and be able to deal with difficult calls if necessary.
Experience Of Using Cerner Is Preferred.
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We Run Major Acute Services At
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
For further details / informal visits contact: Name: Nirmala Chander Job title: Senior Information Analyst Telephone number: 020 8869 3
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