Fun and Engaging Work Environment, Be part of a lively team dedicated to entertaining customers through various activities beyond bowling.
Career Development Opportunities, Start your career at Tenpin and have the chance to progress into management or senior roles as your skills develop.
Comprehensive Benefits Package, Enjoy an array of benefits including discounts, health schemes, free food, and life assurance, contributing to your overall well-being.
Free Leisure Activities, Benefit from free bowling for family and friends and enjoy complimentary meals during shifts of six hours or more.
Strong Team Culture, Work alongside enthusiastic colleagues in a supportive atmosphere, fostering a sense of community and teamwork.
Flexible Working Patterns, Experience a role that accommodates various schedules, making it ideal for those balancing personal commitments.
Tenpin Ltd is seeking a Customer Service Assistant for their Glasgow location, where you will play a vital role in delivering an exceptional customer experience across a variety of entertainment options, including bowling, escape rooms, karaoke, and more. Your responsibilities will include welcoming guests, handling bookings, answering customer inquiries, identifying sales opportunities, and maintaining the cleanliness of the center. Strong communication skills, a positive attitude, and the ability to thrive in a fast-paced environment are essential for this role.
The position offers a range of benefits, including retailer discounts, free bowling and meals during shifts, health care schemes, and opportunities for career advancement within the company. Flexible working hours, including evenings and weekends, are required, making this an exciting opportunity for those who enjoy a dynamic workplace focused on fun and entertainment. If you're enthusiastic about providing excellent customer service and looking to grow your career in a lively environment, Tenpin Ltd encourages you to apply.
The position offers a range of benefits, including retailer discounts, free bowling and meals during shifts, health care schemes, and opportunities for career advancement within the company. Flexible working hours, including evenings and weekends, are required, making this an exciting opportunity for those who enjoy a dynamic workplace focused on fun and entertainment. If you're enthusiastic about providing excellent customer service and looking to grow your career in a lively environment, Tenpin Ltd encourages you to apply.
Come join our fantastic team.
We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu.
We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?
We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!!
The Role
As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and parties, keeping the centre clean and tidy, preparing and serving food and drinks.
You will work efficiently, show initiative and be friendly. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers.
Skills You Need
If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles.
What Happens Next?
If you are ready to develop your career with us, click apply and complete the short application process (2 mins).
We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu.
We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?
We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!!
The Role
As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and parties, keeping the centre clean and tidy, preparing and serving food and drinks.
You will work efficiently, show initiative and be friendly. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers.
Skills You Need
- Full of determination, enthusiasm, and be able to work in fast-paced environment
- A nothing is too much trouble attitude
- Able to provide high levels of customer service and have strong communication skills
- Fully flexible around working pattern (evening and weekends will be required)
- Be approachable and helpful
- Be organised and able to multi-task
- A strong team player
- Tenpin Treats - Retailer discounts, Smart Tech and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6 hours or more)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance - 2 x annual salary
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles.
What Happens Next?
If you are ready to develop your career with us, click apply and complete the short application process (2 mins).
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55.86167144775391 -4.258334636688232 Glasgow, Scotland, United Kingdom 
Locations are approximate.
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