Urgent Care Assistant - Chippenham ( Minimum Hours Contract) inSwindon inSwindon PUBLISHED 17 OCT 2024

As a result of continued growth, Medvivo are seeking to recruit an Urgent Care Assistant to undertake driving and receptionist duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset, on a minimum hours contract basis (minimum commitment of working of at least 2 shifts per month on an ad hoc basis)

Working on a minimum hours basis offers the ability to work flexibly, choosing shifts available based on our evolving operational need. Whilst there is a 2 shift per month minimum commitment, you will be able opt in to a greater number of shifts up to a maximum of 37.5hrs/week.

Medvivo operates a 24/7, 365 days a year service providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service. Due to the nature of the role, some flexibility working across our Urgent Care bases may be required within the shift hours.

Our Urgent Care service is operation across Wiltshire, with bases in Chippenham, Keynsham, Salisbury and Swindon. If successful your rota may include a variety of the below hours:

• Monday - Friday 18:15/18:30 - 23:00 (Evenings)
• Monday - Friday 23:00 - 08:00 (Overnights)
• Saturday - Monday :00 - (Encompassing AM/PM/Evening or Overnight Shifts)
  
  
  

The Role:


As an Urgent Care Assistant, you will be required to undertake a dual role of
driving and reception
work to support the efficient operation of Integrated Urgent Care services across the South West locality.

Your key duties will include:


Driving

• Driving Clinicians to the patient's home in a safe and legal manner - adhering to current driving regulations
• Perform basic vehicle checks at the beginning and end of shifts - ensuring they are roadworthy, fuelled and fully equipped
• Accurate recording of all medications and consumables used while on shift
  
  
  

Base

• To be the first point of contact for the patient or carer/relative in our designated Treatment Centres
• Supporting Clinicians while you are on shift
• Communicating with patients both in person and via the telephone (comfort & welfare checks)
• Ensure the Treatment Centre is kept clean and tidy
  
  
  

Medication and Stock Management:

• Using a variety of computer systems to accurately maintain stock levels of medication and consumables
• Replenishing car stock at the end of your shift
• Understand stock rotation and expiry dates on weekly delivery of medications and consumables
  
  

*Full Training will be provided*

The Urgent Care Assistant role is varied in nature and will involve the successful a suite of duties that are varied in nature. The successful candidate will expected to undertake duties, ranging from sitting at a reception desk and/or in a car for long periods of time to carrying weighted emergency equipment and undertaking CPR on the floor if necessary. Please note that candidates will be required to undertake a driver's medical if successful at interview.


About You


As someone who is
well organized, hardworking and personable, you will be
joining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service.


You will be required to:

• Confidently interact with patients, relatives and carers
• Demonstrate compassion and respect
• Possess excellent attention to detail
• Have strong administration skills
• Be personable, engaging and reassuring
• Work confidently under pressure and act professionally in emergency or sometimes stressful situations
  
  
  

Please note a full UK Driving License is essential for this role and you should possess a good level of driving experience
.


What we offer:

• A base rate of £11.95/hr + evening and weekend enhancements of up to £16.13/hr (dependent on shift times)
• Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays
• Company Pension Scheme
• Simply Health cash plan membership
• Life Assurance
• Free staff parking
  
  
  

About Us


Medvivo Group has been providing a range of health and urgent care services since 2004. Commissioned by the NHS, Medvivo's core business involves the provision of Integrated Urgent Care services, incorporating NHS111 and Out of Hours care, in Bath and North East Somerset, Swindon and Wiltshire.

Committed to achieving excellence in the delivery of person-centred care, Medvivo invests in people, resources and technology to continuously improve the quality of its services and organisational culture. This is testified by two consecutive outstanding ratings by the Care Quality Commission.


Apply:


If you would like to make a difference and think this is the role for you, we would love to hear from you.


Closing date: Friday 1st November 2024 (5 pm)


Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at


Additional Information


Please note that the successful applicant will need an Enhanced DBS which will provide be provided by Medvivo upon confirmation of appointment.

Medvivo reserves the right to close this job in the event we receive a sufficient number of applications.


Equality, Inclusivity and Diversity


In line with Medvivo's commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.

Medvivo is a certified