Employment Services AdministratorinSt HelensinSt HelensPUBLISHED TUE 14 JAN 2025
Opportunity to contribute to a leading NHS Trust, recognized for providing high-quality patient care and rated Outstanding by CQC.
Engagement in diverse and dynamic administrative tasks that support both employee and organizational objectives, fostering versatility and skill development.
Involvement in project management and audits, allowing for professional growth and the development of important organizational skills.
Ability to provide direct support to employees and managers, enhancing interpersonal skills and customer service experience.
A permanent, full-time position that offers job security and benefits associated with working in the NHS.
Working in a collaborative environment with over 9,000 dedicated staff across multiple sites, promoting teamwork and a sense of community.
Access to ongoing training and career development opportunities within the NHS framework, fostering long-term career advancement.
The Employment Services Administrator role at Mersey and West Lancashire Teaching Hospitals NHS Trust involves providing efficient administrative support within the HR Directorate, specifically within the Payroll Services Team. Key responsibilities include processing employee information related to new starters, variations, and terminations, handling customer inquiries, and maintaining accurate data in the ESR system. The administrator will also support the department in audits, generate reports, and ensure adherence to HR policies and procedures.
The position requires strong communication skills to effectively assist both internal and external stakeholders and contribute to enhancing the efficiency of the Employment Services Department. With a focus on timely and customer-centered service delivery, the role plays a crucial part in supporting the Trust's objectives and maintaining compliance with HR practices. The job is full-time, permanent, and offers a salary range of £24,071 to £25,674 per annum.
The position requires strong communication skills to effectively assist both internal and external stakeholders and contribute to enhancing the efficiency of the Employment Services Department. With a focus on timely and customer-centered service delivery, the role plays a crucial part in supporting the Trust's objectives and maintaining compliance with HR practices. The job is full-time, permanent, and offers a salary range of £24,071 to £25,674 per annum.
Opportunity to contribute to a leading NHS Trust, recognized for providing high-quality patient care and rated Outstanding by CQC.
Engagement in diverse and dynamic administrative tasks that support both employee and organizational objectives, fostering versatility and skill development.
Involvement in project management and audits, allowing for professional growth and the development of important organizational skills.
Ability to provide direct support to employees and managers, enhancing interpersonal skills and customer service experience.
A permanent, full-time position that offers job security and benefits associated with working in the NHS.
Working in a collaborative environment with over 9,000 dedicated staff across multiple sites, promoting teamwork and a sense of community.
Access to ongoing training and career development opportunities within the NHS framework, fostering long-term career advancement.
Job Summary
As part of the HR Directorate, the Payroll Services HR Transactional Administrator will support the provision of a professional, efficient and integrated "one stop" service. This includes handling customer enquiries and where possible sign posting to the most appropriate source of information.
The Payroll Services HR Transactional Administrator will support the Manager with the administration of a number of projects and audits, and will carry out accurate and timely administration working in partnership with other departments, delivering an efficient and professional service
Interview date: W/C 20th January 2025
Main duties of the job
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
Date posted
January 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
409-6881064
Job locations
Jubilee Court
Pocket Nook Street
St Helens
WA9 1TT
Job Description
Job responsibilities
KEY DUTIES
As part of the HR Directorate, the Payroll Services HR Transactional Administrator will support the provision of a professional, efficient and integrated "one stop" service. This includes handling customer enquiries and where possible sign posting to the most appropriate source of information.
The Payroll Services HR Transactional Administrator will support the Manager with the administration of a number of projects and audits, and will carry out accurate and timely administration working in partnership with other departments, delivering an efficient and professional service
Interview date: W/C 20th January 2025
Main duties of the job
- Delivery of accurate timely and customer focussed services within the Payroll Services Team to the employees of the Trust and other clients as applicable.
- Work on ongoing projects.
- Provide administrative support to the Payroll Services department including the processing and recording of information, production of letters and input into information systems.
- Ensure that all telephone enquiries to the department from both internal and external parties are handled courteously, effectively and efficiently e.g. employees, managers or prospective applicants.
- Notification to managers of professional registrations due to expire.
- Data validation on ESR.
- Completion of Ad Hoc reports.
- Run standard and ad hoc reports from the ESR system using the Discoverer and Business Intelligence tool.
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
- Rated Outstanding by CQC Inspection August 2
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
Date posted
January 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
409-6881064
Job locations
Jubilee Court
Pocket Nook Street
St Helens
WA9 1TT
Job Description
Job responsibilities
KEY DUTIES
- Delivery of accurate timely and customer focussed services within the Employment Services Team to the employees of the Trust and other clients as applicable.
- Provide administrative support to the Employment Services department including the processing and recording of information, production of letters and input into information systems.
- Ensure that all telephone enquiries to the department from both internal and external parties are handled courteously, effectively and efficiently e.g. employees, managers or prospective applicants.
- Process new starters, variations and terminations on ESR
- Notification to managers of professional registrations due to expire.
- Completion of Ad Hoc reports.
- Run standard and ad hoc reports from the ESR system using the Discoverer and Business Intelligence tool.
- Contribute to the continuous improvement in the efficiency and effectiveness of the Employment Services Department.
- Contribute to the achievement of the HR Directorate and Trust Objectives.
- Provide administrative support to the Employment Services department including the processing and recording of information, production of letters and input into information systems.
- Support the employment services manager with the administration of audits.
- Respond to requests of honorary contracts, letters of access, and issue documentation in accordance with agreed timescales.
- Complete all factual reference requests ensuring adherence to the streamlined process.
- Provide cross cover within the employment services team when volumes and absence require.
- Ensure own workload is managed and planned in accordance with the department KPIs (schedules and deadlines).
- Responsible for ensuring all amendment to contracts are issued to Trust employees.
- Provide an advisory service on best practice employment services to all service managers.
- Maintenance of ESR and the department filing system.
- Ensure that any Trust policy or standard operating procedure that relates to own work area is followed and if areas of improvement are identified, to ensure that these are raised to the employment services manager for inclusion / change.
- Ensure accurate and timely input of all employee data in line with any published schedules and working in partnership with the payroll department.
- Run monthly reports including the fixed term contract report and advise managers of the next course of action.
- Produce Honorary contracts ensuri
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1. Can you tell us about yourself and your experience in HR administration?
2. Why are you interested in this Employment Services Administrator role with Mersey and West Lancashire Teaching Hospitals NHS Trust?
3. What do you know about our Trust and its mission to provide Five Star Patient Care?
4. Describe your experience with payroll systems, particularly any experience you have using ESR or similar HR systems.
5. Can you provide an example of a time when you accurately processed a large volume of data? What steps did you take to ensure accuracy?
1. Can you tell us about yourself and your experience in HR administration?
2. Why are you interested in this Employment Services Administrator role with Mersey and West Lancashire Teaching Hospitals NHS Trust?
3. What do you know about our Trust and its mission to provide Five Star Patient Care?
4. Describe your experience with payroll systems, particularly any experience you have using ESR or similar HR systems.
5. Can you provide an example of a time when you accurately processed a large volume of data? What steps did you take to ensure accuracy?
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