Direct Interaction with Patients, The role provides the opportunity to engage with patients directly, offering a fulfilling and personal touch to healthcare.
Contribution to Service Development, Being involved in policy and service development allows the administrator to have an impact on improving healthcare practices and enhancing patient care.
Job Stability and Security, Working within a trust or healthcare organization often provides a sense of job security and stability, with opportunities for long-term career growth.
Skill Development, The role allows for the development of diverse skills, from patient management to administrative processes, which are valuable in various healthcare settings.
Team Collaboration, Working alongside other team members fosters a collaborative environment, enhancing teamwork skills and professional relationships.
Adherence to Best Practices, The responsibility to uphold Trust policies ensures that staff are contributing to a safe and compliant healthcare environment.
Use of Technology, Efficient use of computer systems and information resources enhances digital literacy and prepares staff for future advancements in healthcare technology.
The Outpatient Administrator role at Antistatique in London involves direct interaction with patients through in-person and telephone communications, managing inquiries, appointments, and personal details. The position requires collaboration with team members to uphold departmental practices and compliance with Trust policies, including providing feedback on relevant policies concerning clerical functions.
Additionally, the administrator is responsible for managing resources, such as ensuring adequate stationery supplies and maintaining equipment, while demonstrating tasks to new staff when necessary. The role also emphasises the effective use of computer systems for accurate patient record-keeping and filing, with a strong commitment to maintaining confidentiality in accordance with health records standards.
Direct Interaction with Patients, The role provides the opportunity to engage with patients directly, offering a fulfilling and personal touch to healthcare.
Contribution to Service Development, Being involved in policy and service development allows the administrator to have an impact on improving healthcare practices and enhancing patient care.
Job Stability and Security, Working within a trust or healthcare organization often provides a sense of job security and stability, with opportunities for long-term career growth.
Skill Development, The role allows for the development of diverse skills, from patient management to administrative processes, which are valuable in various healthcare settings.
Team Collaboration, Working alongside other team members fosters a collaborative environment, enhancing teamwork skills and professional relationships.
Adherence to Best Practices, The responsibility to uphold Trust policies ensures that staff are contributing to a safe and compliant healthcare environment.
Use of Technology, Efficient use of computer systems and information resources enhances digital literacy and prepares staff for future advancements in healthcare technology.
Responsibility for Patients Contact with patients will be direct, dealing with enquiries, face to face and on the telephone, making appointments and recording personal details. Responsibility for Policy and Service Development The post-holder works with other members of the team to maintain and support departmental/Trust practice and procedures. The post holder will be required to follow all relevant Trust policies and adhere to department guidelines at all times. The post holder may be asked to comment on local policies and procedures where they relate to clerical issues.
Responsibility for Financial and Physical Resources Where designated by line manager ensure that adequate stationery stocks are available and other ordering where requested. The post holder has a duty of care in relation to all equipment and resources used in the course of work. Responsibility for Staff The post holder may be required to demonstrate duties to new starters or other staff members if required. Responsibility for Information Resources Efficient and effective use is made of the various computer systems to ensure the accurate recording of patient information and record-keeping functions.
Filing and documentation is maintained using established Trust/departmental systems. Clerical systems are developed and maintained appropriately. Ensure a high level of confidentiality is maintained to ensure adherence to Health Records Operational Policy and Health Records Keeping Standards Policy.
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