Medical SecretaryinHarrogateinHarrogatePUBLISHED TUE 8 APR 2025
Supportive Work Environment, Join an inclusive culture that encourages staff to express their true selves and actively participates in Staff Networks for improvement.
Career Development Opportunities, Take advantage of personal and professional development initiatives offered by the Trust, ensuring a pathway for growth and skill enhancement.
Comprehensive Employee Support, Access to an Employee Assistance Programme, counselling services, and fast-track physiotherapy for overall wellbeing.
Recognition and Rewards, Be recognized for your contributions through various awards like Making a Difference and Team of the Month, fostering a sense of achievement.
Meaningful Contribution, Play a key role in supporting cancer services where your work directly impacts patient care and the efficiency of medical teams.
Dynamic Role, Engage with a variety of responsibilities, from managing communication with patients and medical teams to ensuring the smooth operation of office tasks.
Health and Wellbeing Initiatives, Benefit from a range of schemes aimed at promoting staff health, engagement, and overall wellbeing.
Join our compassionate Cancer Services team at Harrogate and District NHS Foundation Trust as a Medical Secretary, where you can make a real difference in the lives of patients battling haematology and oncology challenges. We are seeking an enthusiastic and motivated individual to provide essential secretarial support to our dedicated consultants and specialist nurses. In this role, you will ensure that every piece of correspondence is accurately typed through audio/digital dictation, while also responding to queries from patients, GPs, and other medical teams with care and professionalism.
At the heart of our Trust is an inclusive and supportive culture that celebrates the uniqueness of every employee. We prioritise your well-being and professional development, offering a wealth of benefits, from a comprehensive Employee Assistance Programme to our "Making a Difference" recognition awards. Here, your contributions are valued, and your growth is nurtured. If you’re ready to join a team that cares for both its patients and its staff, we’d love to hear from you. For an informal chat or to learn more about this rewarding opportunity, please contact Jackie Smith at jackie.smith36@nhs.net or call 01423 557323. Embrace your potential with us!
At the heart of our Trust is an inclusive and supportive culture that celebrates the uniqueness of every employee. We prioritise your well-being and professional development, offering a wealth of benefits, from a comprehensive Employee Assistance Programme to our "Making a Difference" recognition awards. Here, your contributions are valued, and your growth is nurtured. If you’re ready to join a team that cares for both its patients and its staff, we’d love to hear from you. For an informal chat or to learn more about this rewarding opportunity, please contact Jackie Smith at jackie.smith36@nhs.net or call 01423 557323. Embrace your potential with us!
Supportive Work Environment, Join an inclusive culture that encourages staff to express their true selves and actively participates in Staff Networks for improvement.
Career Development Opportunities, Take advantage of personal and professional development initiatives offered by the Trust, ensuring a pathway for growth and skill enhancement.
Comprehensive Employee Support, Access to an Employee Assistance Programme, counselling services, and fast-track physiotherapy for overall wellbeing.
Recognition and Rewards, Be recognized for your contributions through various awards like Making a Difference and Team of the Month, fostering a sense of achievement.
Meaningful Contribution, Play a key role in supporting cancer services where your work directly impacts patient care and the efficiency of medical teams.
Dynamic Role, Engage with a variety of responsibilities, from managing communication with patients and medical teams to ensuring the smooth operation of office tasks.
Health and Wellbeing Initiatives, Benefit from a range of schemes aimed at promoting staff health, engagement, and overall wellbeing.
We are looking to recruit an enthusiastic and motivated B3 medical secretary to join our Cancer Services team. The role of Medical Secretary provides support to the Haematology and Oncology services providing an efficient and comprehensive secretarial support service to the consultants, specialist nurses and other medical staff.
You will be required to;
An inclusi.ve and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
For further details / informal visits contact: Name: Jackie Smith Job title: Senior Medical Secretary in Haematology / Oncology Email address: Telephone number:
You will be required to;
- maintain a high standard of secretarial service to meet the needs of the clinical team
- ensure that accurate and up to date typing of clinic letters and correspondence is achieved through audio/digital dictation.
- Respond to queries from patients, GPs and other medical teams regarding patient care.
- Observe and work within the Trust’s Confidentiality Policy at all times.
- Ensure the smooth running of the office/team including the assessment of priorities and the initiation of preparatory action.
- Ensure that the results of tests and investigations for patients are received; shown to medical staff and all relevant ongoing arrangements are carried out.
- Assist the Senior Medical Secretary with arranging and servicing meetings as required.
- Using the in-house patient data tracking system ensure that all patient case notes passing through the office are booked in and out appropriately.
- Following guidance work within defined national and local targets e.g. 18 weeks and monitor on a regular basis, identifying potential breaches to the Senior Medical Secretary.
- Provide cover for the Senior Medical Secretary during periods of annual leave and absence within contracted hours.
- Assist in the co-ordination of outpatient clinics and booked/planned admissions applicable to speciality.
An inclusi.ve and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
For further details / informal visits contact: Name: Jackie Smith Job title: Senior Medical Secretary in Haematology / Oncology Email address: Telephone number:
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
More about CANCER
Cancer remains one of the most significant health challenges in the United Kingdom, impacting millions of lives each year. According to Cancer Research UK, nearly one in two people in the UK will be diagnosed with cancer at some point in their lifetime, highlighting the pervasive nature of this disease.Learn more...
Useful skills for a Medical Secretary:
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To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
Conclusion
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