Competitive pay of £17.00 per hour, reflecting your experience and qualifications.
Opportunity to work in a supportive and friendly team environment, enhancing job satisfaction.
Flexible working hours as a bank Healthcare Assistant, allowing for a better work-life balance.
Access to comprehensive benefits, including life assurance, 24/7 GP services, and occupational health support.
Encouragement for professional growth with internal career opportunities within the organisation.
Engagement in a meaningful role that directly impacts patient experience and care quality.
medneo UK is seeking a Bank Healthcare Assistant for their London Centre, offering a competitive pay rate of £17.00 per hour. This role involves supporting patients by ensuring a welcoming atmosphere, assisting with pre-scanning preparations, and aiding Radiographers during examinations. Responsibilities include completing patient paperwork, escorting individuals to changing rooms, addressing patient queries, and maintaining clean clinical areas. The ideal candidate should have experience in a healthcare setting, strong communication and organisational skills, and a commitment to providing high-quality patient care.
The position requires a flexible approach, as the Healthcare Assistant may be tasked with various duties to meet the demands of patients and team members. Candidates should be adaptable, detail-oriented, and proactive in enhancing patient experiences, while adhering to corporate values and regulatory standards. Benefits offered include life assurance, 24/7 GP access, gym discounts, and internal career advancement opportunities, promoting a supportive and inclusive work environment.
The position requires a flexible approach, as the Healthcare Assistant may be tasked with various duties to meet the demands of patients and team members. Candidates should be adaptable, detail-oriented, and proactive in enhancing patient experiences, while adhering to corporate values and regulatory standards. Benefits offered include life assurance, 24/7 GP access, gym discounts, and internal career advancement opportunities, promoting a supportive and inclusive work environment.
Application Deadline: 31 January 2025
Department: London Centre
Location: London Centre
Compensation: £17.00 / hour
We have an exciting opportunity for a Bank Healthcare Assistant to join our team in supporting our patients based in our Flagship London Centre.
If you are looking for an opportunity to work with a friendly supportive team, that always strive to deliver the best quality patient service, for a company that is passionate about their people, then apply today to join medneo UK.
Key Responsibilities
medneo is looking for an enthusiastic Healthcare Assistant who is passionate about providing patients with welcoming and positive experience, enjoys working as part of the team and can support the Radiographers with the completion of pre-scanning paperwork and preparations for the examination.
You will assist with a full range of clinical and administrative tasks
Duties include:
- Welcoming patients and assisting with completion of preparation paperwork
- Escorting patients to the changing rooms and helping them prepare for examinations
- Explaining procedures, answering questions and providing reassurance by anticipating patient's anxieties
- Assisting the Radiographers with preparing the patients for examinations
- Assist with chaperoning and patient manual handling
- Helping to keep clinical areas clean and tidy at all times. Ensure that surfaces are decontaminated between patients in accordance with the Covid Procedures
- Accepting and unpacking of deliveries and assistance with carrying out regular stock takes and maintaining stock records.
- Undertaking clinical audit to support the Quality and Risk Team
- Adhere to the ISO 9001:2standard and understand the Quality Policy and Support the company in its strive to deliver Quality Management System
Skills, Knowledge and Expertise
We would love to hear from you if you…
- Experience working with patients in a healthcare environment
- Are a highly organised with a positive, can-do attitude, understanding your colleagues and patients' needs, always going the extra mile with nothing being too much trouble
- You pride yourself on your attention to detail, efficiency and ability to take ownership and manage your own workload whilst working across a variety of different tasks
- Have excellent communication and people skills with ability to build strong positive relationships with all patients, colleagues and service providers.
- Have ability to prioritise conflicting deadlines, with a flexible approach to changing plans always delivering to a high standard.
- Are happy to adhere to medneo's corporate values, legal and regulatory policies and procedures.
- You are constantly thinking about how we can improve the way we do things and create an even better patient and colleague experience.
- Have strong IT skills across all Microsoft programmes.
Benefits include:
- Competitive pay, depending on experience and qualifications.
- Life Assurance x 5.
- 24/7 Access to GP Services.
- Employee Assistance Programme.
- Occupational Health Support.
- Blue Light Discounts.
- Access to gym discounts and Health & well-being services.
- Dedicated Women's health support platform.
- Financial Wellbeing Support.
- A supportive and inclusive environment.
- Internal career opportunities.
More information related to this job opportunity, from jobsincare:
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Useful skills for a Healthcare Assistant - Bank:
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To work as a Healthcare Assistant (HCA) in the UK, you need a combination of practical skills, personal qualities, and a basic understanding of healthcare principles. While specific requirements might vary depending on the employer or the care setting, here are the key skills and attributes typically required:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and healthcare professionals.
- Good listening skills to understand patients' needs and concerns.
2. Empathy and Compassion:
- Understanding and sensitivity to the feelings of patients.
- Ability to provide emotional support and reassurance.
3. Basic Clinical Skills:
- Understanding of basic health and hygiene standards.
- Ability to assist with daily living activities (bathing, dressing, feeding, etc.).
- Monitoring vital signs (blood pressure, temperature, pulse) can also be necessary.
4. Teamwork:
- Ability to work collaboratively with other healthcare professionals.
- Being a supportive team player.
5. Time Management:
- Ability to prioritize tasks efficiently in a fast-paced environment.
- Managing time effectively to ensure all patients receive appropriate care.
6. Attention to Detail:
- Being meticulous in following care plans and documenting changes in patients’ conditions.
- Paying close attention to patient safety.
7. Problem Solving Skills:
- Ability to respond to a variety of situations and challenges quickly and effectively.
- Competence in recognizing changes in a patient's condition and taking appropriate action.
8. Physical Stamina:
- Capability to perform physically demanding tasks, such as lifting and moving patients.
- Maintaining energy and stamina for long shifts.
Personal Qualities:
- Patience: Working in healthcare can be challenging; patience is crucial when dealing with patients who may be distressed or unwell.
- Reliability: Being dependable and trustworthy is essential for providing good patient care.
- Adaptability: Flexibility to handle varying work environments and situations.
- Respectfulness: Maintaining dignity for patients and treating them respectfully.
Training and Qualifications:
While formal qualifications may not always be required, having a relevant qualification, such as a Level 2 or Level 3 Diploma in Health and Social Care, can be beneficial. Some employers provide on-the-job training, and courses in first aid, safeguarding, or infection control may also be useful.
Experience:
Any previous experience in healthcare, customer service, or caring environments can greatly enhance your application. Volunteering in hospitals, care homes, or community services can provide valuable experience and skills.
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