Operations Coordinator (Fixed Term)inHarrogateinHarrogatePUBLISHED THU 20 MAR 2025
Stable employment with a 12-month fixed term, providing a clear timeframe and structure.
Opportunity to develop skills in both Supply Planning and Customer Service, enhancing versatility in operations.
Access to a supportive and proactive work environment that prioritizes employee wellbeing.
Generous benefits package, including 25 days of holiday, extra time off on birthdays, and wellbeing days for mental health.
Employee discount and monthly product allowance for NEOM products, promoting staff engagement with the brand.
Encouragement of a collaborative culture where teamwork and communication are valued, fostering a positive work atmosphere.
A chance to work for a B Corp certified company committed to social and environmental responsibility, aligning personal values with corporate mission.
Join Us as an Operations Coordinator at NEOM Wellbeing!
Are you a detail-oriented individual ready to make a meaningful impact in a supportive and nurturing environment? At NEOM Wellbeing in Harrogate, we are seeking a proactive Operations Coordinator for a 12-month fixed term role. This is an exciting opportunity to be part of a passionate team dedicated to enhancing wellbeing in our communities and on our planet. Split between our Supply Planning and Customer Service teams, you’ll help manage inventory and purchase orders, logistics, and ensure stellar customer satisfaction—making every day rewarding for you and those you serve.
Why NEOM Wellbeing? We are more than just a company; we are a movement towards a better tomorrow. You’ll enjoy industry-leading benefits, including extra wellbeing days, time off to volunteer, a birthday treat, and enhanced healthcare coverage that truly cares for you during life's ups and downs. With a competitive maternity entitlement and monthly NEOM goodies to indulge in, our mission to support our staff's wellbeing is at the heart of all we do. If you thrive in a collaborative environment, communicate with confidence, and possess that all-important positive attitude, we want to hear from you! Let’s work together to make a difference—apply now!
Are you a detail-oriented individual ready to make a meaningful impact in a supportive and nurturing environment? At NEOM Wellbeing in Harrogate, we are seeking a proactive Operations Coordinator for a 12-month fixed term role. This is an exciting opportunity to be part of a passionate team dedicated to enhancing wellbeing in our communities and on our planet. Split between our Supply Planning and Customer Service teams, you’ll help manage inventory and purchase orders, logistics, and ensure stellar customer satisfaction—making every day rewarding for you and those you serve.
Why NEOM Wellbeing? We are more than just a company; we are a movement towards a better tomorrow. You’ll enjoy industry-leading benefits, including extra wellbeing days, time off to volunteer, a birthday treat, and enhanced healthcare coverage that truly cares for you during life's ups and downs. With a competitive maternity entitlement and monthly NEOM goodies to indulge in, our mission to support our staff's wellbeing is at the heart of all we do. If you thrive in a collaborative environment, communicate with confidence, and possess that all-important positive attitude, we want to hear from you! Let’s work together to make a difference—apply now!
Stable employment with a 12-month fixed term, providing a clear timeframe and structure.
Opportunity to develop skills in both Supply Planning and Customer Service, enhancing versatility in operations.
Access to a supportive and proactive work environment that prioritizes employee wellbeing.
Generous benefits package, including 25 days of holiday, extra time off on birthdays, and wellbeing days for mental health.
Employee discount and monthly product allowance for NEOM products, promoting staff engagement with the brand.
Encouragement of a collaborative culture where teamwork and communication are valued, fostering a positive work atmosphere.
A chance to work for a B Corp certified company committed to social and environmental responsibility, aligning personal values with corporate mission.
The Role
We are looking for a detail-oriented and proactive Operations Coordinator to join our Operations team for a 12-month fixed term. This role is evenly split between our Supply Planning and Customer Service teams, supporting critical operational functions across inventory and purchase order management, logistics, and customer service processes. The Operations Coordinator position reports to both the Supply Manager and the Customer Service Manager, reflecting the dual responsibilities across the Operations department.
The ideal candidate will have strong organisational skills, a problem-solving mindset and the ability to work collaboratively with internal teams and external partners. This role requires someone with effective time management, someone who can adapt to changing priorities and handle multiple tasks simultaneously from both teams.
Why NEOM Wellbeing?
At NEOM Wellbeing, we're more than just a company—we're a movement. Our mission is to supercharge the wellbeing of our communities and our planet, to leave both in a better place. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.
We couldn't be NEOM Wellbeing if we didn't look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we've got you covered. Not to mention the NEOM goodies with a monthly product allowance and 60% staff discount!
We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below!
What You Will Do
Supply Planning Support
If you're ready to share some Good Vibes in our Product Development department and join the team at NEOM Wellbeing, apply below, we can't wait to hear from you!
We are looking for a detail-oriented and proactive Operations Coordinator to join our Operations team for a 12-month fixed term. This role is evenly split between our Supply Planning and Customer Service teams, supporting critical operational functions across inventory and purchase order management, logistics, and customer service processes. The Operations Coordinator position reports to both the Supply Manager and the Customer Service Manager, reflecting the dual responsibilities across the Operations department.
The ideal candidate will have strong organisational skills, a problem-solving mindset and the ability to work collaboratively with internal teams and external partners. This role requires someone with effective time management, someone who can adapt to changing priorities and handle multiple tasks simultaneously from both teams.
Why NEOM Wellbeing?
At NEOM Wellbeing, we're more than just a company—we're a movement. Our mission is to supercharge the wellbeing of our communities and our planet, to leave both in a better place. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.
We couldn't be NEOM Wellbeing if we didn't look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we've got you covered. Not to mention the NEOM goodies with a monthly product allowance and 60% staff discount!
We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below!
What You Will Do
Supply Planning Support
- Assist with inventory management execution & reporting, ensuring data accuracy and timely updates of the Enterprise resource planning (ERP) systems.
- Support end to end purchase order processing, including tracking and reconciliation.
- Collaborate with the Accounts Payable team to verify and ensure timely and accurate processing of invoices.
- Coordinate with external suppliers and logistics teams to manage freight & shipping processes efficiently.
- Work closely with the Supply Planning team to ensure stock levels are optimised and reduce supply chain risks
- Work closely with the Product Development team to address product-related queries and ensure seamless processing of Purchase Orders
- Support the B2B customer service team with order processing and smooth order management.
- Assist in order processing and fulfilment ensuring timely and accurate deliveries to customers.
- Act as a liaison between the company and 3rd party logistics partners, handling customer queries and resolving issues efficiently. Operations Coordinator - February 2025
- Monitor and maintain service levels, ensuring customer satisfaction and operational efficiency.
- Contribute to continuous process improvements within the customer service workflow, identifying opportunities for increased efficiency
- Experience in operations, supply chain, or B2B customer service (preferred but not essential).
- Strong organisational and multitasking skills, with the ability to prioritise workload effectively.
- Customer Service mindset, ensuring high level of service and satisfaction in all areas.
- Excellent communication and problem-solving abilities, with the ability to interact confidently with customers, suppliers, and internal teams.
- High attention to detail and accuracy in processing orders, managing data and tracking deliveries.
- Problem-solving mindset, with the ability to handle customer enquiries and resolve issues efficiently.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Experience with ERP or CRM systems is desirable but not required.
- Ability to work in a fast-paced, dynamic environment.
- Strong team player.
- Collaborative and communicative to ensure that all activity is co-ordinated, aligned with the brand and meets business and customer requirements.
- TIME TO CHILL - 25 days holiday plus bank holidays
- BIRTHDAY TREAT - Extra Day off on your birthday
- WELLBEING DAYS - take some time to recharge and reset
- NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy
- HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies, and Mental Health Support.
- DO GOOD, FEEL GOOD - Time off for you to volunteer plus support for nay personal fundraising efforts too.
If you're ready to share some Good Vibes in our Product Development department and join the team at NEOM Wellbeing, apply below, we can't wait to hear from you!
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