Senior Account Executive - Medical Education inLondon Area inLondon Area PUBLISHED FRI 17 JAN 2025

It's not every day we have a chance to make the world a healthier place—but here, it’s our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It’s with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It’s our passion. And if you’re still reading, we’re guessing it might be yours too. We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don’t just wish the world was healthier. We leverage tech, data and creativity to make it so. You in?

Job Summary:

As a Senior Account Associate, you will have a strong focus on day-to-day project management and learning how to manage client relationships. You are already able to manage small and medium sized projects from start to finish and will be gaining experience of managing others and delegating. Both clients and your colleagues know they can rely on you to make sensible decisions, and to be efficient and reliable.

Responsibilities:

Client delivery

• Take full responsibility for planning ahead and managing your time, priorities and deliverables across your accounts, proactively seeking guidance from your account leads and line manager, if required; highlight risks to project delivery, as necessary
• Confidently manage administrative accounts tasks (managing internal & external meeting invites; updating status reports; developing agendas, call notes and timelines, etc.) with minimal senior input
• Maintain an awareness of projects across your accounts, flagging key updates to your teams in a timely manner along with suggested next steps/solutions
• Manage small to medium-sized projects from start to end, ensuring that they are delivered to cost and deadline, including managing internal and external resource where required
• Identify opportunities to delegate effectively (both up and down), matching suitable assignments with more junior team members for their professional development and effective delivery (where applicable)
• Demonstrate an understanding of your clients’ needs (building an awareness of their strategy and brand) and preferences in your interactions and the delivery of work
• Lead sections of client calls and face-to-face meetings, providing recommendations and counsel to clients, where appropriate
• Develop writing skills further; conducting research, drafting the complete first draft, and ensuring content is accurate
• Demonstrated proficiency on VVPM, capable of uploading, tagging and managing assets through approval

Team management

• Understand the reasons behind why we are doing the programme and project objectives, and be able to effectively communicate these internally and externally
• Start to develop your coaching, delegation and briefing (both internally and externally with suppliers) skills, and lead by example; use these approaches to upskill, develop and inspire more junior team members
• Buddy new AA/SAA starters

Financial management

• Develop a clear understanding of the relevant RC financial processes (e.g. raising job codes, purchase orders, managing Salesforce opportunities, requesting time moves, etc.) and support your account teams as required
• Begin to draft budgets, talking your account lead through your rationale
• Complete your timesheets and expense claims accurately and on time and take an active role in reviewing timesheets across some of your projects

Agency environment

• Immerse yourself in the medical communications and pharma industries, and your client companies and therapy areas: engage with every opportunity to establish an awareness of developments, innovations and trends. Look for opportunities to reflect these in your work and flag your ideas to your teams and wider team to raise your internal profile

Required skills and experience:

• Must have at least one year of experience in a professional environment and a degree in a scientific subject
• Highly organised with a mindfulness of deadlines, the ability to manage multiple tasks based on priorities and a strong attention to detail
• Independent thinker confident in taking ownership of assets and material development, but a team player who enjoys collaboration
• Performs tasks with a sense of urgency and has the confidence to communicate with managers when deadlines will not be met or when issues are foreseeable
• Strong written and oral communication and presentations skills
• Open minded and eager to learn – the more you put in, the more you get out!
• High energy, able to effectively operate in fast-paced, growing and evolving environment

Working with HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients – New York, Chicago, San Francisco, Manchester, UK and London, UK – that serve as hubs where and when they need us, and we encourage employees who live less than a 45-minute commute of a Real Chemistry office to go in at least two days per week. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Hybrid and Regional Teams approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry offers a comprehensive benefit program and perks, including a primary office location near in Moorgate, 25 days holiday, private medical insurance, dental insurance, pension contributions and a five-week sabbatical program. Other perks include health and wellness reimbursements, happy hours, and free healthy snacks to keep you running all day long. Learn more about our great benefits and perks at: www.jobsincare.com/job/jbliZo9t