Opportunity to make a meaningful difference in local communities.
Flexible working arrangements, including a mix of office and homeworking.
Variety of working hours available to fit different lifestyles, with both full-time and part-time options.
Career development opportunities within a large and respected NHS trust.
Access to a competitive benefits package, including generous annual leave and wellbeing activities.
Collaborative work environment within a large team dedicated to improving health services.
Engagement with a diverse range of patients and healthcare professionals, enhancing communication skills and experience.
The Northern Care Alliance NHS Foundation Trust is seeking a Medical Secretary to support their critical operations in Oldham, with opportunities available at various hospitals and the option for home working. This role involves medical audio transcription, managing appointments, updating investigation trackers, handling phone inquiries, and performing routine office tasks. Candidates should be organized, detail-oriented, and proficient in Microsoft Office, with strong communication skills and a commitment to providing excellent customer service to patients.
The position offers flexible hours, with both full-time and part-time options, alongside career development opportunities within a large NHS trust that prioritizes community health. The Trust values candidates who embody their core values of care, appreciation, and inspiration. A competitive benefits package that includes generous annual leave and health and wellbeing activities is also provided, promoting a healthy work-life balance.
The position offers flexible hours, with both full-time and part-time options, alongside career development opportunities within a large NHS trust that prioritizes community health. The Trust values candidates who embody their core values of care, appreciation, and inspiration. A competitive benefits package that includes generous annual leave and health and wellbeing activities is also provided, promoting a healthy work-life balance.
With demand on our services at an all-time high, the role our department provides has never been more critical.
We Will Give You
The chance to make a difference to people in our local communities;
A mix of both office and homeworking;
A range of Monday to Friday hours to suit you;
Career development opportunities.
Positions available at The Royal Oldham Hospital, Rochdale Infirmary, Fairfield General Hospital and Whitney Court plus home working.
All working hours and working patterns will be considered, full-time and part-time hours available.
As a Medical Secretary Your Main Duties Will Cover
Medical audio transcription of clinical correspondence;
Carry out administrative instructions dictated in the correspondence including booking appointments via the Booking and Scheduling Department;
Update NPSA16 investigation tracker following transcription of correspondence;
Deal with internal and external telephone enquiries from patients, staff and external agencies;
Undertake routine office duties including printing, scanning and filing;
Organising your workload to meet our KPIs.
To Do This We Need You To
Be able to prioritise your workload effectively;
Pride yourself on being organised;
Have an excellent eye for detail;
Be confident using a computer and Microsoft Office;
Have an excellent telephone manner;
Be able to communicate effectively and manage patient expectation;
Strive to give our patients an excellent customer service;
Be enthusiastic, resilient, confident, and committed.
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and were always looking for people who demonstrate our three core values - care, appreciate and inspire to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.jobsincare.com/job/jbliZoom
We Will Give You
The chance to make a difference to people in our local communities;
A mix of both office and homeworking;
A range of Monday to Friday hours to suit you;
Career development opportunities.
Positions available at The Royal Oldham Hospital, Rochdale Infirmary, Fairfield General Hospital and Whitney Court plus home working.
All working hours and working patterns will be considered, full-time and part-time hours available.
As a Medical Secretary Your Main Duties Will Cover
Medical audio transcription of clinical correspondence;
Carry out administrative instructions dictated in the correspondence including booking appointments via the Booking and Scheduling Department;
Update NPSA16 investigation tracker following transcription of correspondence;
Deal with internal and external telephone enquiries from patients, staff and external agencies;
Undertake routine office duties including printing, scanning and filing;
Organising your workload to meet our KPIs.
To Do This We Need You To
Be able to prioritise your workload effectively;
Pride yourself on being organised;
Have an excellent eye for detail;
Be confident using a computer and Microsoft Office;
Have an excellent telephone manner;
Be able to communicate effectively and manage patient expectation;
Strive to give our patients an excellent customer service;
Be enthusiastic, resilient, confident, and committed.
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and were always looking for people who demonstrate our three core values - care, appreciate and inspire to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.jobsincare.com/job/jbliZoom
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Medical Secretary:
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To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
Conclusion
More from Northern Care Alliance NHS Foundation Trust
inOldham
53.54093170166016 -2.111365795135498 Oldham, England, United Kingdom 
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