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Health Care Support Worker - ECMS NorthinGlasgowinGlasgowPUBLISHED THU 27 MAR 2025

Opportunity to work within a large and reputable healthcare system, NHS Greater Glasgow and Clyde, known for delivering comprehensive care to over 1.15 million people.
Engagement in a multidisciplinary team setting, fostering collaboration and skill-sharing with other healthcare professionals.
Access to mentorship and educational support from a Clinical Nurse Educator, promoting professional development and skills enhancement.
Experience working in a dynamic environment with diverse patient needs across specialties, particularly within General Medicine.
Inclusion in the organisation's commitment to diversity and inclusion, ensuring a supportive workplace culture for all employees.
Reduction of full-time working hours from 37.5 to 37 hours per week starting from April 2024, maintaining pay levels.
Recognition of military skills and experience as part of the recruitment process, supporting applications from the Armed Forces Community.
Are you passionate about making a real difference in people's lives? NHS Greater Glasgow and Clyde is looking for compassionate and dedicated Healthcare Support Workers to join our dynamic team at Glasgow Royal Infirmary. In this fulfilling role, you’ll work across our medical wards, providing essential support to patients in General Medicine while collaborating with a multi-disciplinary team. If you have at least one year of experience at Band 3 level in an acute hospital setting and are eager to deliver safe, high-quality care, we want to hear from you!

We truly value the well-being and growth of our team members, offering robust mentorship and ongoing education through our Clinical Nurse Educator. With a shift pattern that accommodates your lifestyle—covering days, nights, and weekends—you’ll find a supportive work environment that champions diversity and inclusion in the care sector. Join us in our commitment to improving patient experiences and be part of a workforce that’s doing extraordinary work for the local community. Apply today, and take your next step in a rewarding career with NHS Scotland!
Opportunity to work within a large and reputable healthcare system, NHS Greater Glasgow and Clyde, known for delivering comprehensive care to over 1.15 million people.
Engagement in a multidisciplinary team setting, fostering collaboration and skill-sharing with other healthcare professionals.
Access to mentorship and educational support from a Clinical Nurse Educator, promoting professional development and skills enhancement.
Experience working in a dynamic environment with diverse patient needs across specialties, particularly within General Medicine.
Inclusion in the organisation's commitment to diversity and inclusion, ensuring a supportive workplace culture for all employees.
Reduction of full-time working hours from 37.5 to 37 hours per week starting from April 2024, maintaining pay levels.
Recognition of military skills and experience as part of the recruitment process, supporting applications from the Armed Forces Community.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses.Learn more...
Useful skills for a Health Care Support Worker - ECMS North:
To work as a Health Care Support Worker (HCSW) in the UK, you need a combination of interpersonal, practical, and administrative skills. Specific requirements may vary depending on the setting (e.g., hospitals, community care, residential homes), but generally, the following skills and qualities are important:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and other healthcare professionals.
- Active listening and clear verbal/written communication.
2. Empathy and Compassion:
- Understanding and sensitivity to the needs and feelings of patients.
- Ability to provide emotional support and encouragement.
3. Personal Care Skills:
- Experience or ability to assist patients with daily activities such as bathing, dressing, eating, and mobility.
- Understanding of infection control and hygiene standards.
4. Teamwork:
- Ability to work collaboratively with healthcare teams and follow directions from nurses and other professionals.
5. Observation Skills:
- Keen observational skills to recognize changes in patients' conditions and report them accurately.
6. Organizational Skills:
- Ability to manage time effectively, prioritize tasks, and maintain records.
7. Problem-Solving Skills:
- Ability to think critically and adapt to changing situations or patient needs.
8. Technical Skills:
- Familiarity with healthcare technology and equipment, such as monitoring devices or electronic health records.
Qualifications:
- Educational Background: While formal qualifications may not always be necessary, GCSEs in English, mathematics, and science can be beneficial.
- Training and Certification: Completing relevant training courses or certifications (e.g., Care Certificate) can enhance your employability.
- Experience: Previous experience in care settings, whether voluntary or paid, can be advantageous.
Personal Qualities:
- Patience and Resilience: Ability to remain calm in stressful situations and manage the demands of the role.
- Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.
- Respect for Diversity: Understanding and valuing the diverse backgrounds and needs of patients and colleagues.
Continuous Professional Development:
Engaging in continuous training and development can help you keep up with best practices and improve your skill set. Many employers offer further training and opportunities for career progression.
 


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