Service Advisor inManchester inManchester PUBLISHED
SUN 5 JAN 2025
Competitive Salary, Earn up to £34,000 with an OTE of £45,000, providing a lucrative earning potential.
Weekday Schedule, Enjoy a great work-life balance with Monday to Friday working hours from 8:00 AM to 6:00 PM.
Career Advancement, This role offers opportunities for career progression within a prestigious franchise motor company.
Customer Interaction, Build strong relationships with customers by delivering high standards of service and support.
Diverse Responsibilities, Engage in various tasks from booking services to managing customer expectations, keeping the job dynamic and engaging.
Team Collaboration, Work closely with technicians and workshop controllers to ensure efficient service delivery and customer satisfaction.
The role of Service Advisor in Manchester with Theo offers an exciting opportunity for a candidate with previous experience in customer service and automotive roles. With a competitive salary of up to £34,000 plus bonuses (OTE £45,000), this position requires strong communication skills, a passion for delivering exceptional customer care, and efficient organisational abilities. The working hours are Monday to Friday, from 8:00 AM to 6:00 PM.
Key responsibilities include building rapport with customers, managing appointments for vehicle servicing, maximizing operational efficiency, and keeping clients informed on service progress and charges. Candidates should be prepared to handle inquiries, arrange alternative transportation for customers, and collaborate with workshop staff to ensure a smooth service experience. This position is ideal for those looking to advance their career within a prestigious automotive franchise.
Key responsibilities include building rapport with customers, managing appointments for vehicle servicing, maximizing operational efficiency, and keeping clients informed on service progress and charges. Candidates should be prepared to handle inquiries, arrange alternative transportation for customers, and collaborate with workshop staff to ensure a smooth service experience. This position is ideal for those looking to advance their career within a prestigious automotive franchise.
Are you a successful Service Advisor looking to take the next step in your career?
Service Advisor - Manchester
Salary:Paying up to £34,000 + Bonus OTE £45,000
Working
Hours: Monday to Friday: 8:00 AM - 6:00 PM
The ideal Service Advisor:
If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige Franchise motor company, then APPLY today!
If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application
Service Advisor - Manchester
Salary:Paying up to £34,000 + Bonus OTE £45,000
Working
Hours: Monday to Friday: 8:00 AM - 6:00 PM
The ideal Service Advisor:
- Previous experience in a similar role is essential
- A passion to deliver a high standard of customer service
- Bags of personality and can take dealing with customers in their stride
- Excellent telephone and face-to-face communication skills
- Administration skills, with the confidence to use computers and the ability to organise and prioritise work
- Establish rapport with and provide outstanding care to the customer
- Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products
- Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency
- Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles
- Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames
- Ensure the customer understands the service charges, what work will be or has been carried out, and involve technical advisers to answer queries where necessary
If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige Franchise motor company, then APPLY today!
If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application
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inManchester
53.48075866699219 -2.2426304817199707 Manchester, England, United Kingdom 
Locations are approximate.
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