Medical Secretary - Mental Health & Learning Disabilities DivisioninChepstowinChepstowPUBLISHED SAT 5 APR 2025
£12.60 per hour
MENTAL HEALTH MULTI-DISCIPLINARY NHS
Opportunity to work in a supportive and collaborative environment within the Mental Health Directorate.
Flexible working arrangements promoting a healthy work-life balance.
Competitive salary with a temporary top-up reflecting the living wage.
Access to extensive training and development opportunities, including management development programs and recognized qualifications.
Contribution to meaningful work that positively impacts the lives of individuals with mental health issues and learning disabilities.
Employment with a multi-award winning organisation known for its commitment to caring and for providing quality healthcare services.
Possibility to communicate in both Welsh and English, fostering inclusivity and cultural diversity.
Are you a compassionate individual looking to make a meaningful difference in the care industry? Aneurin Bevan University Health Board is searching for a dedicated Medical Secretary to join our Mental Health & Learning Disabilities Division in Chepstow. This is an exciting opportunity for those who thrive in supportive roles, offering vital administrative assistance to our Consultant Psychiatrist and the wider clinical team. If you’re organised, efficient, and ready to contribute to a workplace that values excellence in care, we want to hear from you!
At Aneurin Bevan, we foster a culture of flexibility and inclusion. Here, your voice matters and your well-being is a priority. We offer competitive pay (with a top-up reflecting the living wage) and a comprehensive benefits package, including ongoing professional development and training opportunities tailored to help you flourish in your career. Join us in our journey to deliver world-class healthcare while enjoying a healthy work-life balance. Apply now and become a part of our passionate team, where your skills and compassion can truly shine!
At Aneurin Bevan, we foster a culture of flexibility and inclusion. Here, your voice matters and your well-being is a priority. We offer competitive pay (with a top-up reflecting the living wage) and a comprehensive benefits package, including ongoing professional development and training opportunities tailored to help you flourish in your career. Join us in our journey to deliver world-class healthcare while enjoying a healthy work-life balance. Apply now and become a part of our passionate team, where your skills and compassion can truly shine!
Opportunity to work in a supportive and collaborative environment within the Mental Health Directorate.
Flexible working arrangements promoting a healthy work-life balance.
Competitive salary with a temporary top-up reflecting the living wage.
Access to extensive training and development opportunities, including management development programs and recognized qualifications.
Contribution to meaningful work that positively impacts the lives of individuals with mental health issues and learning disabilities.
Employment with a multi-award winning organisation known for its commitment to caring and for providing quality healthcare services.
Possibility to communicate in both Welsh and English, fostering inclusivity and cultural diversity.
We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job Overview
We are looking for a highly enthusiastic and experienced medical secretary to provide a smooth, efficient and effective high quality secretarial and administrative support function to the Consultant Psychiatrist and other members of the medical team. To work collaboratively with administrative colleagues within the team to provide support to the wider clinical team within the Mental Health Directorate.
Main duties of the job
To work flexibly to provide an efficient, high quality secretarial, administrative and support service to the Consultant Psychiatrist and members of the medical team, including support to the wider clinical team as required.
To accurately carry out from audio/copy/shorthand the typing of service user related and general correspondence/reports using the appropriate software to agreed Health Board standards and within specified timescales.
To attend meetings and take minutes as required,and ensure that appropriate administrative follow-up action is taken as necessary. This may include a multi-disciplinary team and wider service meetings as necessary.
Works independently to defined policies and procedures and manages own workload.
See Job Description Attached For Further Details
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world- class healthcare service fit for the future
Qualifications
Essential criteria
Essential criteria
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job Overview
We are looking for a highly enthusiastic and experienced medical secretary to provide a smooth, efficient and effective high quality secretarial and administrative support function to the Consultant Psychiatrist and other members of the medical team. To work collaboratively with administrative colleagues within the team to provide support to the wider clinical team within the Mental Health Directorate.
Main duties of the job
To work flexibly to provide an efficient, high quality secretarial, administrative and support service to the Consultant Psychiatrist and members of the medical team, including support to the wider clinical team as required.
To accurately carry out from audio/copy/shorthand the typing of service user related and general correspondence/reports using the appropriate software to agreed Health Board standards and within specified timescales.
To attend meetings and take minutes as required,and ensure that appropriate administrative follow-up action is taken as necessary. This may include a multi-disciplinary team and wider service meetings as necessary.
Works independently to defined policies and procedures and manages own workload.
See Job Description Attached For Further Details
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world- class healthcare service fit for the future
Qualifications
Essential criteria
- Educated to GCSE level including English
- Word Processing Qualification
- Medical Secretary Qualification
- Shorthand/ Speed Typing
- Med Secs/Audio Typing Experience
Essential criteria
- Excellent communication skills, both written and verbal, with ability to communicate with a wide range of individuals
- IT literate with a comprehensive knowledge and application of Microsoft Office packages including Word, Excel, Powerpoint, Access and Outlook
- Understanding of information/data capture systems ie data input, information retrieval etc
- Understanding of Learning Disabilities
- Working knowledge of WCCIS, CWS, Clinical Information System
- Good working knowledge of medical and pharmacological terminology
- Ability to develop and implement new/revise existing systems to improve working practices
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses.Learn more...
Useful skills for a Medical Secretary - Mental Health & Learning Disabilities Division:
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To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
Conclusion
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