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Patient CoordinatorinGlasgowinGlasgowPUBLISHED MON 31 MAR 2025

DENTISTRY

Pain Free Dentistry GroupFollow Pain Free Dentistry Group

Opportunity to work in a multi-award-winning dental practice and team.
Engagement in a rewarding role that supports patients in receiving life-changing treatments.
Potential for significant earnings through a sales-driven environment.
Development of strong communication and organisational skills while interacting with a diverse range of patients.
Supportive team culture that fosters career progression and professional development.
Flexibility with additional leave days for special events, enhancing work-life balance.
Experience in a role where compassion and genuine interest in patient well-being are valued.
Are you a compassionate individual looking to make a real difference? Pain Free Dentistry Group in Glasgow is seeking a dedicated Patient Coordinator to join our award-winning team. In this fulfilling full-time position, you'll be the friendly face guiding our new patients through their transformative dental journeys. From the moment of their first consultation to post-treatment support, your warm and engaging approach will ensure that every patient feels welcomed and cared for.

If you thrive on connection and possess outstanding communication skills, this role could be perfect for you. We’re looking for someone with a sales-driven mindset and experience in high-end sales or the dental industry. Your organisational prowess and a positive ‘can do’ attitude will enable you to effectively assist both patients and our skilled clinicians. Imagine working in a supportive environment, where your contributions help change lives, and where you’re truly valued—plus, enjoy special perks like extra leave for important life events. Don’t miss out on this exciting opportunity; join us at Pain Free Dentistry Group and help us create beautiful smiles!
Opportunity to work in a multi-award-winning dental practice and team.
Engagement in a rewarding role that supports patients in receiving life-changing treatments.
Potential for significant earnings through a sales-driven environment.
Development of strong communication and organisational skills while interacting with a diverse range of patients.
Supportive team culture that fosters career progression and professional development.
Flexibility with additional leave days for special events, enhancing work-life balance.
Experience in a role where compassion and genuine interest in patient well-being are valued.

Useful skills for a Patient Coordinator:
Working as a Patient Coordinator in the UK involves a combination of clinical knowledge, administrative skills, and strong interpersonal abilities. Here are some key skills and qualifications you may need:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, healthcare professionals, and administrative staff.
- Strong verbal and written communication skills for documentation and patient interactions.
2. Organizational Skills:
- Ability to manage multiple tasks efficiently, schedule appointments, and maintain patient records.
- Strong attention to detail to ensure accurate information is provided and recorded.
3. Empathy and Compassion:
- Understanding and addressing patient concerns with sensitivity and care.
- Ability to build rapport with diverse patient populations.
4. Problem-Solving Skills:
- Ability to handle unexpected situations or patient inquiries effectively.
- Critical thinking to assess needs and provide appropriate solutions.
5. Customer Service Skills:
- Providing patients with a positive experience and addressing their needs promptly.
- Managing patient expectations and resolving complaints professionally.
6. Teamwork:
- Ability to work collaboratively with healthcare professionals including doctors, nurses, and administrative staff.
7. Technical Skills:
- Proficiency in using healthcare software systems for scheduling, patient records, and billing.
- Familiarity with electronic health records (EHR) systems.
8. Knowledge of Healthcare Regulations:
- Understanding of relevant healthcare policies, patient confidentiality (e.g., GDPR), and local NHS regulations.
Qualifications:
1. Educational Background:
- A qualification in healthcare, administration, or a related field is often preferred, such as a diploma or degree in healthcare management, nursing, or business administration.
2. Experience:
- Previous experience in a healthcare setting, especially in administrative or patient-facing roles, can be beneficial.
3. Certification:
- Although not always required, certifications related to patient coordination or healthcare administration may enhance your qualifications.
Additional Skills:
- Time Management: Ability to prioritize tasks effectively in a busy healthcare environment.
- Cultural Competency: Understanding and respecting diverse cultural backgrounds to provide better patient care.
- Resilience: Ability to cope with the emotional demands of working in a healthcare environment.
 


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