Opportunity to work in a dynamic team focused on integrating health and social care services, contributing to the evolution of the team.
Role as the first point of contact for adult health and social care referrals, allowing for significant impact on the community.
Engagement with a variety of services, including adult social care, occupational therapy, intermediate care, and district nursing, offering diverse experience.
Strong emphasis on customer care and communication skills, enhancing interpersonal skills and professional development.
Flexible working opportunities and a competitive benefits package that supports a healthy work-life balance.
Access to continuous career development and the ability to take on new challenges within a large NHS trust.
A chance to work in a role that holds purpose and contributes to saving and improving lives in the community.
The Northern Care Alliance NHS Foundation Trust is seeking a permanent Health and Social Care Screening Officer for its Adult Health & Social Care Contact Team in Eccles. This full-time position involves processing and screening referrals related to adult social care, occupational therapy, intermediate care, and district nursing, as well as handling queries, booking appointments, and providing administrative support. Ideal candidates will possess strong customer care and communication skills, attention to detail, and proficiency in various computer applications, particularly Microsoft Office. The role also requires the ability to work both independently and collaboratively, showcasing excellent organisational and prioritisation skills.
Joining this dynamic team offers an opportunity to contribute to the evolution of health and social care services in Greater Manchester. The Trust is committed to high standards of care and values professionals who embody their core principles of care, appreciation, and inspiration. In addition to a meaningful role, the position includes a competitive benefits package featuring generous annual leave, flexible working options, and support for work-life balance, making it a fulfilling career choice for those looking to make a positive impact in the community.
Opportunity to work in a dynamic team focused on integrating health and social care services, contributing to the evolution of the team.
Role as the first point of contact for adult health and social care referrals, allowing for significant impact on the community.
Engagement with a variety of services, including adult social care, occupational therapy, intermediate care, and district nursing, offering diverse experience.
Strong emphasis on customer care and communication skills, enhancing interpersonal skills and professional development.
Flexible working opportunities and a competitive benefits package that supports a healthy work-life balance.
Access to continuous career development and the ability to take on new challenges within a large NHS trust.
A chance to work in a role that holds purpose and contributes to saving and improving lives in the community.
A permanent 37.5 hour opportunity for a Screening Officer has become available within the Adult Health & Social Care Contact Team, supporting the various integrated health and social care teams across the City. This includes adult social care, occupational therapy, Single Entry Point for Intermediate Care and District Nursing services.
This opportunity has arisen at an exciting time of development for the team and offers an ideal opportunity to contribute towards and be a part of its evolution.
We are the first point of contact for adult health and social care referrals .
The Role Of The Screening Officer Includes
Screening and processing referrals (including adult social care, occupational therapy, intermediate care and district nursing) received via e-mail, electronic portal or the telephone
Dealing with telephone queries/enquiries including signposting and providing information as required
Booking clinic appointments/arranging home visits for district nursing services
Providing ad hoc administrative support as required
The successful applicant will have excellent customer care and communication skills with a clear understanding of customers and their needs.
You will have a keen eye for attention to detail and the experience and ability to use various computerised packages including Microsoft Office applications.
You will need to input accurately and efficiently into various database systems and be able to demonstrate attention to detail when handling sensitive personal data.
You will be required to be an effective team player and be able to work on your own initiative, with excellent organisational skills, prioritising your own workload when necessary.
You must have a flexible approach to work and positively embrace change.
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
For further details / informal visits contact: Name: Rachael Byram Job title: Business Manager Email address: Telephone number:
/0604