UK Civil Service rWQLA8f1
Hybrid Working Model, Flexibility to work remotely while having access to modern office spaces in Glasgow or Edinburgh for in-person activities.
Comprehensive Support Role, Opportunity to work closely with senior management, including heads of function, providing valuable insights into business operations.
Generous Annual Leave, Starting with 26 days plus 12 bank holidays, with an increase of 1 additional day per year for up to 4 additional days, totaling 42 days of leave.
Attractive Pension Scheme, Civil Service Defined Benefit Pension with significant employer contributions, offering financial security for the future.
Diverse and Inclusive Environment, A strong commitment to inclusivity and diversity, fostering a welcoming community that values all contributions.
Continuous Training Opportunities, Access to ongoing development, training, and industry events to enhance professional skills and career progression.
Family-Friendly Policies, Comprehensive leave policies, including maternity and paternity leave, that support work-life balance for employees.
The role of "Business Administration Support Officer" in Glasgow with the UK Civil Service involves providing comprehensive administrative support to heads of functions and other managers within the Customer and Business Development and Digital, Data, and Technology directorates. Key responsibilities include managing diaries, organizing meetings and events, taking minutes, preparing documents and presentations, and acting as a liaison between management and the wider business. The role also encompasses budget management, compliance with internal processes, and supporting departmental learning needs and correspondence related to escalated complaints.
Candidates should possess strong communication skills, adaptability in handling various tasks, and the ability to maintain confidentiality. The position offers a competitive salary of £33,785, a significant employer pension contribution, flexible and hybrid working arrangements, generous holiday entitlement, and various employee benefits, including continuous training and development opportunities. The role is based at either Meadowbank House in Edinburgh or St Vincent Plaza in Glasgow, with the flexibility of remote working.
Candidates should possess strong communication skills, adaptability in handling various tasks, and the ability to maintain confidentiality. The position offers a competitive salary of £33,785, a significant employer pension contribution, flexible and hybrid working arrangements, generous holiday entitlement, and various employee benefits, including continuous training and development opportunities. The role is based at either Meadowbank House in Edinburgh or St Vincent Plaza in Glasgow, with the flexibility of remote working.
Contents
Hybrid working. Your contractual base will be either Meadowbank House, Edinburgh EH8 7AU or St Vincent Plaza, Glasgow G2 5LD. You will be required to visit one of these locations for in-person activities but will have the choice to work remotely in a pattern agreed with your line manager.
About The Job
Job summaryAbout this Role:
We are recruiting two roles which will provide comprehensive support to up to two head of functions and other managers, when required.
Customer and Business Development
The Customer and Business Development directorate consists of three areas: Customer Experience, Business Development, and Communications and Engagement. This role holder would support the Head of Business Development and the Head of Communications and Engagement.
Digital, Data and Technology
Our Digital, Data and Technology directorate consists of the following departments: Data Office, IT, Product, Business Analysis and Agile, and User Centred Design. Our directorate manages the products, digital IT security and workplace services and data and analytics on behalf of the business.Job descriptionYour main duties will include:
Providing executive support services to heads of function(s).
Plan and arrange meetings, diary management, minute taking, compiling agendas and follow up actions etc.
Mailbox management and triage.
Support minute taking, agenda creation, paper deadline tracking and action tracking of governance groups.
Arrange and support facilitation of meetings, team events and workshops.
Create action logs, tracking and delegating tasks, ensuring all deadlines are met.
Prepare documents, templates and presentations.
Act as a liaison between heads of function and the wider business.
Maintain department pages on RoSnet and internal materials such as team organigram.
Ensure familiarisation of RoS policy and procedures to support head of functions.
Act as Budget Liaison Officer for each area.
Arrange purchase orders using our internal system (PECOS), as and when required.
Comply with GPC spend and authorisation process within relevant budget codes, as and when required.
Act as Department Learning Coordinator; capturing, plan and book Directorate learning needs.
Provide administration support for escalated complaints and coordination of complex correspondence, adhering to deadlines.
Create travel requests and office bookings.
Provide support with joiners and leavers (staff).
Help manage centralised team mailboxes and calendars.
Provide general support to other managers within the department as required.Person specificationEssential criteria - Your Skills and Attributes for Success
Analysis and Making Effective Decisions
Acting as the first point of contact for business area. Seeking out relevant information for drafting appropriate correspondence to a range of internal and external audiences.
Leading and Communicating
Excellent communication skills, both orally and in writing, adapting style of communication to meet various stakeholder requirements.
Collaborating and Partnering
Builds trusting relationships across teams and hierarchies, acting with tact and discretion when handling confidential information.
Delivering a Quality Service
Flexible and self-motivated with the ability to prioritise and manage a range of tasks with minimum guidance, recognising any potential difficulties and dealing with these appropriately.
Demonstrating Commitment and Drive
The ability to work to tight deadlines ensuring outcomes are delivered on time and to required standard. Ability to horizon-scan and take initiative when appropriate.
Benefits
Alongside your salary of £33,785, Registers of Scotland contributes £9,787 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.What can we offer you? Benefits at RoS:
We are a welcoming and inclusive Business Administration Community of Practice at RoS.
We offer a stimulating working environment and strongly believe that a diverse team is crucial to achieving our mission!
Our team is ambitious, acts with integrity and demonstrates commitment to progress and impact. We nurture talent and reward success.
We work in an agile way, which is applied across the whole organisation.
RoS offers a generous annual leave entitlement. Starting with 26 days of holiday plus 12 days bank holidays (for a total of 38 days). We reward your commitment to us by increasing annual leave by +1 day per year, for up to +4 additional days on your entitlement, bringing your allowance to 42 days.
We operate a 35-hour working week and offer flexible working arrangements (up to 30 hours flexi per month).
We offer office locations in Edinburgh & Glasgow and currently offer a hybrid working model, having established we can successfully work remotely.
As part of the reward package, you will get access to:
Civil Service pension at circa 29% contribution on the employer side.
Service benefits, cycle to work scheme, discounted dental insurance, £100 eye care vouchers subsidised gym memberships, childcare vouchers, buying and selling annual leave, retail discounts and more!
Family friendly leave policies (Maternity at *1-year full pay, Paternity Leave/Shared parental Leave/Special Leave & more) *after 1 year of continuous service.
We offer continuous training and development opportunities, including being able to attend industry events.
A generous salary range with pay progression arrangements is in place.
You will have access to external counselling and external advice.
We are a Disability Confident employer.
We monitor equal opportunities and offer support where needed.
To find out more about our culture, ben
- Location
- About the job
- Benefits
- Things you need to know
- Apply and further information
Hybrid working. Your contractual base will be either Meadowbank House, Edinburgh EH8 7AU or St Vincent Plaza, Glasgow G2 5LD. You will be required to visit one of these locations for in-person activities but will have the choice to work remotely in a pattern agreed with your line manager.
About The Job
Job summaryAbout this Role:
We are recruiting two roles which will provide comprehensive support to up to two head of functions and other managers, when required.
Customer and Business Development
The Customer and Business Development directorate consists of three areas: Customer Experience, Business Development, and Communications and Engagement. This role holder would support the Head of Business Development and the Head of Communications and Engagement.
Digital, Data and Technology
Our Digital, Data and Technology directorate consists of the following departments: Data Office, IT, Product, Business Analysis and Agile, and User Centred Design. Our directorate manages the products, digital IT security and workplace services and data and analytics on behalf of the business.Job descriptionYour main duties will include:
Providing executive support services to heads of function(s).
Plan and arrange meetings, diary management, minute taking, compiling agendas and follow up actions etc.
Mailbox management and triage.
Support minute taking, agenda creation, paper deadline tracking and action tracking of governance groups.
Arrange and support facilitation of meetings, team events and workshops.
Create action logs, tracking and delegating tasks, ensuring all deadlines are met.
Prepare documents, templates and presentations.
Act as a liaison between heads of function and the wider business.
Maintain department pages on RoSnet and internal materials such as team organigram.
Ensure familiarisation of RoS policy and procedures to support head of functions.
Act as Budget Liaison Officer for each area.
Arrange purchase orders using our internal system (PECOS), as and when required.
Comply with GPC spend and authorisation process within relevant budget codes, as and when required.
Act as Department Learning Coordinator; capturing, plan and book Directorate learning needs.
Provide administration support for escalated complaints and coordination of complex correspondence, adhering to deadlines.
Create travel requests and office bookings.
Provide support with joiners and leavers (staff).
Help manage centralised team mailboxes and calendars.
Provide general support to other managers within the department as required.Person specificationEssential criteria - Your Skills and Attributes for Success
Analysis and Making Effective Decisions
Acting as the first point of contact for business area. Seeking out relevant information for drafting appropriate correspondence to a range of internal and external audiences.
Leading and Communicating
Excellent communication skills, both orally and in writing, adapting style of communication to meet various stakeholder requirements.
Collaborating and Partnering
Builds trusting relationships across teams and hierarchies, acting with tact and discretion when handling confidential information.
Delivering a Quality Service
Flexible and self-motivated with the ability to prioritise and manage a range of tasks with minimum guidance, recognising any potential difficulties and dealing with these appropriately.
Demonstrating Commitment and Drive
The ability to work to tight deadlines ensuring outcomes are delivered on time and to required standard. Ability to horizon-scan and take initiative when appropriate.
Benefits
Alongside your salary of £33,785, Registers of Scotland contributes £9,787 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.What can we offer you? Benefits at RoS:
We are a welcoming and inclusive Business Administration Community of Practice at RoS.
We offer a stimulating working environment and strongly believe that a diverse team is crucial to achieving our mission!
Our team is ambitious, acts with integrity and demonstrates commitment to progress and impact. We nurture talent and reward success.
We work in an agile way, which is applied across the whole organisation.
RoS offers a generous annual leave entitlement. Starting with 26 days of holiday plus 12 days bank holidays (for a total of 38 days). We reward your commitment to us by increasing annual leave by +1 day per year, for up to +4 additional days on your entitlement, bringing your allowance to 42 days.
We operate a 35-hour working week and offer flexible working arrangements (up to 30 hours flexi per month).
We offer office locations in Edinburgh & Glasgow and currently offer a hybrid working model, having established we can successfully work remotely.
As part of the reward package, you will get access to:
Civil Service pension at circa 29% contribution on the employer side.
Service benefits, cycle to work scheme, discounted dental insurance, £100 eye care vouchers subsidised gym memberships, childcare vouchers, buying and selling annual leave, retail discounts and more!
Family friendly leave policies (Maternity at *1-year full pay, Paternity Leave/Shared parental Leave/Special Leave & more) *after 1 year of continuous service.
We offer continuous training and development opportunities, including being able to attend industry events.
A generous salary range with pay progression arrangements is in place.
You will have access to external counselling and external advice.
We are a Disability Confident employer.
We monitor equal opportunities and offer support where needed.
To find out more about our culture, ben
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