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Team Administrator with NHS North Central London ICB in London, England, United Kingdom
The Post Holder will provide administrative and project support to the System Flow & Operations Team focused on oversight of patient flow and escalation of emergent issues across the ICS, providing advice and support to manage system pressures and patient safety risk (both in and out of hours). As a key member of the team, you will demonstrate a high level of communication and interpersonal skills in dealing with a wide range of NHS staff and external agencies/organisations. This role will be responsible for managing the SCC System Control Centre (SCC) mailbox, receiving incoming mail, prioritising and, where appropriate, use initiative to delegate to appropriate parties and initiate action, including drafting replies for members of the team as appropriate. This post will assist the SCC in compiling and ensuring robust Executive Director, Director, and Manager ICB on call rotas are in place to support system resilience throughout the year. The post holder will also support the servicing and facilitation of the NCL Flow Operations Group meetings including setting agendas, arranging venue, inviting attendees, taking minutes, and ensuring that action points are implemented in conjunction with the Operations and Assurance Manager. NHS North Central London Integrated Care Board (NCL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in our five boroughs: Barnet, Camden, Enfield, Haringey, and Islington. As An ICB, We’re Focused On improving outcomes in population health and healthcare tackling inequalities in outcomes, experience, and access enhancing productivity and value for money helping the NHS support broader social and economic development. It is an exciting time to be joining NCL ICB – we have commenced an organisational change programme to redesign the structure of the organisation and the way that we work to better meet the needs of our population, our people, our system, and our partners. As part of the organisational change programme, we want to re-launch and re-energise the organisation, embed new ways of working and building the capabilities we need to create a thriving organisational culture. For further details / informal visits contact: Name: Noorina Boodhooa Job title: System Coordination Manager Email address: noorina.boodhooa1@nhs.net