Opportunity to support mental health professionals and make a positive impact on patients' lives.
Development of strong organisational and prioritisation skills through managing diverse administrative tasks.
Exposure to a dynamic clinical environment, enhancing knowledge of mental health services and patient care.
Flexibility in workload management, allowing for self-directed work and personal initiative.
Ability to build meaningful relationships with both clinical staff and patients, fostering a supportive atmosphere.
Commitment to diversity and inclusion, encouraging applicants from all backgrounds and experiences, including those with lived experiences of mental illness.
Access to a supportive workplace culture with a focus on employee well-being and professional development.
The role of Medical Secretary at Pennine Care NHS Foundation Trust in Oldham involves providing comprehensive administrative and secretarial support to a Consultant Psychiatrist and their medical team. Key responsibilities include typing letters and psychiatric reports, recording meeting minutes, managing telephone inquiries—often from distressed patients—and ensuring sensitive communication in line with mental health needs. The position requires strong organisational skills, flexibility, and the ability to work independently while maintaining confidentiality.
Candidates should demonstrate a compassionate approach, particularly in dealing with individuals experiencing mental health challenges. The position is fixed at the designated base and does not accommodate agile working arrangements. The trust values diversity and encourages applications from all backgrounds, including those with lived experiences of mental illness. Tracy Kumeta, the Outpatient Manager, is available for informal inquiries regarding the position.
Candidates should demonstrate a compassionate approach, particularly in dealing with individuals experiencing mental health challenges. The position is fixed at the designated base and does not accommodate agile working arrangements. The trust values diversity and encourages applications from all backgrounds, including those with lived experiences of mental illness. Tracy Kumeta, the Outpatient Manager, is available for informal inquiries regarding the position.
previous applicants need not apply
To provide a comprehensive administrative/secretarial service to the Consultant Psychiatrist and supporting medical team.
It is essential that the post-holder should exercise initiative commensurate with the role of a Medical Secretary.
The post-holder will be flexible and use their own initiative to organise their workload, dependent upon the priorities and requirements at that time. Sensitivity to people with mental health needs is essential within this role.
As this role involves working across a clinical team with a need to have direct contact, it is unsuitable for agile working and must be conducted at the designated base.
Provision of full secretarial service to Consultant and supporting medical team which includes typing letters, psychiatric reports, non-clinical typing and recording minutes of meetings.
To carry out general administrative duties for the Consultant and his/her supporting medical team to include information gathering and circulating correspondence.
To deal with telephone enquiries (often from patients who are distressed) and give advice wherever possible, in a diplomatic and sensitive way, following these through with the appropriate member of staff, in a responsible and tactful manner.
Able to work unsupervised and manage own workload, exercising the highest standard of confidentiality using independent judgement and initiative, based on acquired knowledge and experience, demonstrating influence and composure when working under pressure and to strict deadlines
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
For further details / informal visits contact: Name: Tracy Kumeta Job title: Outpatient Manager Email address: Telephone number:
To provide a comprehensive administrative/secretarial service to the Consultant Psychiatrist and supporting medical team.
It is essential that the post-holder should exercise initiative commensurate with the role of a Medical Secretary.
The post-holder will be flexible and use their own initiative to organise their workload, dependent upon the priorities and requirements at that time. Sensitivity to people with mental health needs is essential within this role.
As this role involves working across a clinical team with a need to have direct contact, it is unsuitable for agile working and must be conducted at the designated base.
Provision of full secretarial service to Consultant and supporting medical team which includes typing letters, psychiatric reports, non-clinical typing and recording minutes of meetings.
To carry out general administrative duties for the Consultant and his/her supporting medical team to include information gathering and circulating correspondence.
To deal with telephone enquiries (often from patients who are distressed) and give advice wherever possible, in a diplomatic and sensitive way, following these through with the appropriate member of staff, in a responsible and tactful manner.
Able to work unsupervised and manage own workload, exercising the highest standard of confidentiality using independent judgement and initiative, based on acquired knowledge and experience, demonstrating influence and composure when working under pressure and to strict deadlines
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
For further details / informal visits contact: Name: Tracy Kumeta Job title: Outpatient Manager Email address: Telephone number:
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for a Medical Secretary:
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To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
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