Directly contribute to patient care and support expectant parents during significant life moments.
Work within a vibrant team at a leading healthcare organization, fostering a collaborative environment.
Receive comprehensive training, ensuring you feel confident and capable in your role.
Opportunity for career development within a reputable NHS trust, allowing for personal and professional growth.
Access to various employee benefits, such as a staff recognition scheme and optional schemes like Cycle to Work.
Gain experience in a fast-paced hospital setting, enhancing your organizational and interpersonal skills.
Flexible working arrangements considered, supporting a better work-life balance.
Join Our Compassionate Team as a Ward Clerk in London!
Are you passionate about making a difference in the lives of expectant parents? At Imperial College Healthcare NHS Trust, we’re searching for a dedicated Ward Clerk to join our maternity team at Queen Charlotte’s Hospital. In this rewarding, patient-facing role, you will be at the heart of the ward, providing vital administrative support during some of the most intimate moments in families' lives. You’ll manage patient records, coordinate admissions and discharges, and handle queries with empathy and professionalism. If you possess strong organisational skills and excellent interpersonal abilities, this role is made for you!
We believe in fostering a supportive environment where you can thrive. You’ll receive thorough training and benefit from career development opportunities, flexible working arrangements, and an array of wellbeing initiatives. Whether you're seeking full-time work or interested in job-sharing options, we welcome your application. Join us at Imperial College Healthcare and be part of a team that truly values expert, kind, and collaborative care. Ready to take the next step in your career? Apply today and help us shape exceptional maternity services for our community!
Directly contribute to patient care and support expectant parents during significant life moments.
Work within a vibrant team at a leading healthcare organization, fostering a collaborative environment.
Receive comprehensive training, ensuring you feel confident and capable in your role.
Opportunity for career development within a reputable NHS trust, allowing for personal and professional growth.
Access to various employee benefits, such as a staff recognition scheme and optional schemes like Cycle to Work.
Gain experience in a fast-paced hospital setting, enhancing your organizational and interpersonal skills.
Flexible working arrangements considered, supporting a better work-life balance.
Job Summary
Do you have a passion for delivering exceptional patient service in a buzzing hospital setting? Our Maternity team are looking for a Ward Clerk to join their vibrant team at Queen Charlotte's Hospital.
This rewarding, patient-facing role puts you at the heart of our ward, supporting expectant parents during some of the most significant and vulnerable moments of their lives. You'll provide essential administrative support, manage patient records, coordinate admissions and discharges, and handle enquiries sensitively and professionally. Strong organisational skills, empathy, and excellent interpersonal abilities are vital to succeed within this role.
You'll thrive in this position if you're adaptable to shift work covering both day and night shifts (8am-8pm / 8pm-8am) throughout the week, including weekends. Please note, this role requires full on-site presence with no hybrid working.
Previous clerical experience, particularly within healthcare, would be advantageous but is not essential. We offer thorough training, a supportive environment, and an opportunity to genuinely impact patient care.
Apply today to become an integral part of a team passionate about exceptional maternity care.
Main duties of the job
To provide effective and efficient clerical support to Maternity Pathway, ensuring that administration processes meet the needs of all service users. This may require the post-holder to work at a different site in the event of absence. This may require the post-holder to work at a different site in the event of absence.
About Us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Date posted
17 March 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£29,029 a year pa inclusive
Contract
Permanent
Working pattern
Full-time
Reference number
290-WCCS-1949
Job locations
Queen Charlotte's Hospital
London
W12 0HS
Job Description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Responsibilities
Job description Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK
Do you have a passion for delivering exceptional patient service in a buzzing hospital setting? Our Maternity team are looking for a Ward Clerk to join their vibrant team at Queen Charlotte's Hospital.
This rewarding, patient-facing role puts you at the heart of our ward, supporting expectant parents during some of the most significant and vulnerable moments of their lives. You'll provide essential administrative support, manage patient records, coordinate admissions and discharges, and handle enquiries sensitively and professionally. Strong organisational skills, empathy, and excellent interpersonal abilities are vital to succeed within this role.
You'll thrive in this position if you're adaptable to shift work covering both day and night shifts (8am-8pm / 8pm-8am) throughout the week, including weekends. Please note, this role requires full on-site presence with no hybrid working.
Previous clerical experience, particularly within healthcare, would be advantageous but is not essential. We offer thorough training, a supportive environment, and an opportunity to genuinely impact patient care.
Apply today to become an integral part of a team passionate about exceptional maternity care.
Main duties of the job
To provide effective and efficient clerical support to Maternity Pathway, ensuring that administration processes meet the needs of all service users. This may require the post-holder to work at a different site in the event of absence. This may require the post-holder to work at a different site in the event of absence.
About Us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Date posted
17 March 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£29,029 a year pa inclusive
Contract
Permanent
Working pattern
Full-time
Reference number
290-WCCS-1949
Job locations
Queen Charlotte's Hospital
London
W12 0HS
Job Description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Responsibilities
Job description Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications Essential
- Good educational standard of at least GCSE in English or Maths, or equivalent
- Demonstrable customer service experience
- Ability to prioritise work to meet tight deadlines
- Previous clerical experience
- Experience dealing with people in a healthcare or other stressful environments
- Basic computer literacy
- Good interpersonal skills including professional telephone etiquette
- Good organisational skills
- Clerical skills
- Good educational standard of at least GCSE in English or Maths, or equivalent
- Demonstrable customer service experience
- Ability to prioritise work to meet tight deadlines
- Previous clerical experience
- Experience dealing with people in a healthcare or other stressful environments
- Basic computer literacy
- Good interpersonal skills including professional telephone etiquette
- Good organisational skills
- Clerical skills
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to
viewStart practice interview
NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Ward Clerk:
Click to view
To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
More from Imperial College Healthcare NHS Trust
inLondon
What might it look like to work here?
Stand by, we'll show you...
Stand by, we'll show you...
This image is not representative.
Learn more