Patient Pathway Co-ordinator inSouthall inSouthall PUBLISHED
SUN 15 DEC 2024
Opportunity to have a direct positive impact on patient experiences and outcomes in a busy respiratory department.
Gain valuable administrative and organisational skills while working closely with clinical teams.
Engage in a dynamic and diverse work environment that serves a population of nearly one million people.
Receive support and training as needed, contributing to personal and professional growth.
Play a crucial role in ensuring timely diagnoses and treatments by tracking patient pathways effectively.
Contribute to significant national audits and quality assurance processes, enhancing the overall healthcare system.
The Patient Pathway Coordinator at London North West Healthcare NHS Trust in Southall will provide essential administrative support to the busy Respiratory department, which focuses on diagnostics and specialized care related to respiratory medicine. The role emphasises enhancing the patient experience through effective communication and organisational skills, with a primary objective of tracking and validating patient pathways to adhere to RTT (Referral to Treatment) standards.
Responsibilities include managing phone and email inquiries, coordinating clinic bookings, admitting day cases, and maintaining accurate records of patient tracking on the Trust database. The post holder will collaborate closely with clinical teams and service management to ensure all administrative processes are carried out efficiently, including data collection for national audits. This position plays a crucial role in ensuring that patients are diagnosed and treated promptly while supporting the overall mission of the Trust in serving a diverse community.
Responsibilities include managing phone and email inquiries, coordinating clinic bookings, admitting day cases, and maintaining accurate records of patient tracking on the Trust database. The post holder will collaborate closely with clinical teams and service management to ensure all administrative processes are carried out efficiently, including data collection for national audits. This position plays a crucial role in ensuring that patients are diagnosed and treated promptly while supporting the overall mission of the Trust in serving a diverse community.
The post holder will be responsible for providing administrative support to the Respiratory department. This is a busy department dealing with general respiratory day to day activities, diagnostics, 2ww and other specialist areas of respiratory medicine for the local population.
The role will focus on supporting a positive patient experience within the services with a key emphasis on communication and organisation skills. The post holder will focus on patient pathway tracking and validation to achieve RTT standards. The post holder will work closely with the service team and receive support and training as required to fulfil the role.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We Run Major Acute Services At
For further details / informal visits contact: Name: Diana Wrzesinska Job title: Assistant Service Manager Email address: Telephone number:
Ramnik Sandhu, Service Manager - /
The role will focus on supporting a positive patient experience within the services with a key emphasis on communication and organisation skills. The post holder will focus on patient pathway tracking and validation to achieve RTT standards. The post holder will work closely with the service team and receive support and training as required to fulfil the role.
- To be responsible for providing administrative support to Clinical teams, including dealing with phone and email queries, co-ordinating the booking of clinics, admitting day cases and other miscellaneous administrative duties.
- To ensure that every patient pathway is tracked, and every patient diagnosed and treated as quickly as possible within relevant RTT standards.
- Maintain an up-to-date record of patient tracking and escalations on the Trust database.
- To support the Service Management team and clinical team to ensure all administrative process are delivered including data and evidence collection for relevant national audits.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We Run Major Acute Services At
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
For further details / informal visits contact: Name: Diana Wrzesinska Job title: Assistant Service Manager Email address: Telephone number:
Ramnik Sandhu, Service Manager - /
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inSouthall
51.51107406616211 -0.37723198533058167 Southall, England, United Kingdom 
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