Divisional Director of OperationsinCrawleyinCrawleyPUBLISHED TUE 25 MAR 2025

Job Overview

Divisional Director of Operations

• Agenda for Change - Band 9 £105,385 to £121,271.
• Full time, permanent
• Location – This role will be focusing on the Kent system but may be required to work across our organisation as needed.
  
  
  

Do you want to be at the forefront of transforming 999 field operations, ensuring the highest levels of patient safety, clinical quality, and operational efficiency?

We are looking for a dynamic leader to work closely with the Chief Operating Officer and senior leadership team, supporting our Operating Unit Managers and broader multi-disciplinary colleagues in shaping the future of pre-hospital emergency care across Secamb, and leading work with the Kent Integrated Care System to enhance our UEC pathways.

This role would suit an experienced leader who is looking to take on a more strategic role as well as demonstrate their exceptional delivery and collaboration skills.

Stakeholder panel to take place w/c 7th or 14th April 2025 and in person interview to take place on 28th April 2025.

Main duties of the job

As Divisional Director of Operations, you will be expected to

• Lead the operational and strategic direction of the division, ensuring exceptional patient outcomes and timely urgent and emergency response, supporting the delivery of the SECAmb strategy.
• Oversee a £50m service portfolio, ensuring financial sustainability and performance excellence.
• Drive innovation in service improvement, technology adoption, and workforce development.
• Build strong system-wide partnerships across NHS and community stakeholders to enhance integrated care.
• Represent SECAmb at a senior level, acting as a public figure, demonstrating inclusive, effective, and appropriate behaviours in line with Trust values, both in day-to-day operations and in high profile, complex and difficult situations.
• Be part of a strategic on-call leadership rota, making critical decisions in dynamic scenarios.
• Work closely with your matrix senior leadership team and with the other Divisions and wider executive and leaders across the organisation, in delivering effective, sustainable patient care
  
  
  

The DDO will have accountability for the delivery of the division’s clinical operations, ensuring the effective implementation of national and local strategies and the delivery of service objectives within available resources on all sites (both within and outside the trust) within the remit of the division.

Working for our organisation

• Option to join NHS pension scheme
• A minimum 27 days' holiday each year, increasing after 5 years’ service.
• Personal and professional development and training opportunities.
• Salary Sacrifice schemes for cars or push bikes.
• Access to occupational health and counselling services.
• Award winning wellbeing hub
• Back up buddy App
• Access to NHS discounts, offering NHS employees a range of money-saving deals.
  
  
  

Please note that the salary range noted on the vacancy is in line with agenda for change (AFC) pay scales. All successful applicants would be placed automatically at the bottom of the banding, unless proven, relevant NHS or equivalent experience can be demonstrated.

Following the revision of current national legislation (Vaccine as a Condition of Deployment), the Trust has reviewed our requirements relating to staff uptake of the SARS-COV-2 (COVID-19) vaccination.

Going forward, for patient facing positions, we strongly recommend that new starters will be appropriately vaccinated unless medically exempt in order to offer greater protection against exposure to the virus for front line staff.

In line with this recommendation, if you are successful in your application for a front line post, we will seek information from you in relation to your vaccine status, including exemption status, as applicable.

Please note, all positions come with a Disclosure and Barring Service (DBS) check relevant to the post. This will either be a basic, standard, or enhanced check depending on the role. The level of check will be outlined in the conditional offer letter sent to successful applicants.

As part of the application process, you will be asked to declare any unspent/unfiltered convictions. If you are shortlisted you will then be sent a self declaration form, which must be completed prior to attending interview. for any queries relating to declarations, please contact the Recruitment Advisor listed on the vacancy.

The Trust is passionately committed to being an inclusive employer - a place where we can all be ourselves and succeed. As an employer we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement networks, facilities and services to support staff from different backgrounds.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief. The Trust is making progress towards its aim of becoming more reflective of the diversity of our community in our workforce and guarantees an interview to candidates with disability who meet the essential criteria specified. We particularly encourage applications from Black, Asian, Minority Ethnic and disabled applicants and those from other under-represented groups.

The Equality Act 2protects disabled people - including those with long term health conditions, learning disabilities and hidden disabilities such as dyslexia. If you tell us that you have a disability we can make reasonable adjustments to ensure that any selection processes - including the interview - are fair and equitable.

We are a committed to offering opportunities to individuals with disabilities and offer on-going support, should you be successful, with any adjustments you may need when performing your role.

When completing the application please use your name as it appears on your passport and please ensure you include email addresses and contact numbers for your referees to avoid delay in the recruitment process.

Please note that under our Trust policies, we're unable to employ anyone under