Front of House Team MemberinTwickenhaminTwickenhamPUBLISHED THU 20 MAR 2025
Opportunity to create a positive first impression for members and visitors, enhancing their experience at the club.
Role involves providing exceptional customer service, helping you develop strong communication and interpersonal skills.
Flexible part-time hours, making it easier to balance work with personal commitments or studies.
Access to a benefits package that includes a free gym membership, promoting personal health and wellbeing.
Opportunities to support the café team, allowing for the development of food service skills and knowledge about healthy nutrition.
Working in a friendly and professional environment that emphasises teamwork and a positive atmosphere.
Potential for personal development through training, including lifeguard skills, contributing to career growth.
Are you a warm and caring individual with a passion for helping others? Nuffield Health’s The Holly Hospital in Twickenham is on the lookout for a Front of House Team Member to become the friendly face of our fitness and wellbeing club. This part-time role offers you the chance to make a lasting impression on our members and visitors, while ensuring they feel valued and welcomed from the moment they walk through our doors. With your confidence, empathy, and excellent communication skills, you’ll create a friendly and professional atmosphere that sets the tone for their experience.
As a vital member of our Front of House Team, you’ll engage with our community, provide top-notch customer service, and assist in keeping our reception and café areas running smoothly. Whether you’re answering queries with a caring touch or supporting our café with fresh food and drinks, your role will be essential in fostering a relaxing environment. Plus, with the flexibility of a Sunday shift and a comprehensive benefits package tailored to you, including free gym membership and retail discounts, we ensure you feel as good as you make others feel. If this sounds like the perfect opportunity for you, don’t wait—apply today and start your journey with us at Nuffield Health!
As a vital member of our Front of House Team, you’ll engage with our community, provide top-notch customer service, and assist in keeping our reception and café areas running smoothly. Whether you’re answering queries with a caring touch or supporting our café with fresh food and drinks, your role will be essential in fostering a relaxing environment. Plus, with the flexibility of a Sunday shift and a comprehensive benefits package tailored to you, including free gym membership and retail discounts, we ensure you feel as good as you make others feel. If this sounds like the perfect opportunity for you, don’t wait—apply today and start your journey with us at Nuffield Health!
Opportunity to create a positive first impression for members and visitors, enhancing their experience at the club.
Role involves providing exceptional customer service, helping you develop strong communication and interpersonal skills.
Flexible part-time hours, making it easier to balance work with personal commitments or studies.
Access to a benefits package that includes a free gym membership, promoting personal health and wellbeing.
Opportunities to support the café team, allowing for the development of food service skills and knowledge about healthy nutrition.
Working in a friendly and professional environment that emphasises teamwork and a positive atmosphere.
Potential for personal development through training, including lifeguard skills, contributing to career growth.
Head Office
Front of House Team Member
Front of House Team Member
Twickenham Fitness and Wellbeing Club | Reception | Permanent | Part Time
Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.
As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.
As a Member of the Front of House Team, you will:
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Location
Twickenham - London
Contract type
Permanent
Reference
JR0
Apply
Front of House Team Member
Front of House Team Member
Twickenham Fitness and Wellbeing Club | Reception | Permanent | Part Time
- /b>25,480 pro rata
Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.
As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.
As a Member of the Front of House Team, you will:
- Provide exceptional and efficient customer service to everyone who visits our club
- Support the smooth running of our reception and café areas
- Help us create a friendly, relaxing and professional environment
- Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
- Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
- Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Location
Twickenham - London
Contract type
Permanent
Reference
JR0
Apply
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to
viewStart practice interview
NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
Useful skills for a Front of House Team Member:
Click to view
To work as a Front of House Team Member in the UK, you will typically need a combination of interpersonal, organizational, and service-oriented skills. Here are some key skills that are important for this role:
1. Customer Service Skills: Excellent communication and interpersonal skills are crucial. You should be able to engage with customers, address their needs, and ensure a positive experience.
2. Teamwork: The ability to work effectively as part of a team is important, as you’ll often collaborate with colleagues from different departments.
3. Organization Skills: You should be able to multitask and stay organized, especially during busy periods, to ensure that all front-of-house operations run smoothly.
4. Attention to Detail: Being attentive to details helps in ensuring accuracy in orders, reservations, and maintaining the cleanliness of the front area.
5. Problem-Solving Skills: The ability to handle complaints and resolve issues efficiently is important for maintaining customer satisfaction.
6. Time Management: You should be able to manage your time effectively, prioritizing tasks to keep operations running smoothly.
7. Presentation Skills: A smart appearance and professional demeanor are important, as you are often the first point of contact for customers.
8. Flexibility: The ability to adapt to changing situations and accommodate different customer requests is essential.
9. Basic Knowledge of Food & Beverage: Familiarity with the menu items, including ingredients and preparation methods, can enhance customer service.
10. Cash Handling Skills: If your role involves processing payments, you should be comfortable handling money and using a cash register or POS system.
11. Knowledge of Health and Safety: A basic understanding of health and safety regulations related to food service is important.
12. IT Skills: Familiarity with booking systems or reservation software can be beneficial, particularly in larger establishments.
Similar
Front of House Team Memberroles
More from Nuffield Health The Holly Hospital
inTwickenham
What might it look like to work here?
Stand by, we'll show you...
Stand by, we'll show you...
This image is not representative.
Learn more