Opportunity to make a positive impact on patient experience by providing compassionate care during transfers between departments.
Work collaboratively with a multi-disciplinary team, enhancing teamwork and communication skills.
Access to the NHS Pension Scheme, offering generous retirement benefits and security for you and your dependents.
Generous holiday allowance starting at 27 days, increasing to 33 days based on service, promoting work-life balance.
Comprehensive learning and development opportunities to support career growth and skill enhancement.
Flexible working hours including long days and twilight shifts, which may suit various personal schedules.
The Healthcare Support Worker (HCSW) for the Transfer Team at York and Scarborough Teaching Hospitals NHS Foundation Trust is responsible for assisting with the safe and respectful transfer of patients between various hospital areas, including the Emergency Department, acute admission wards, and the Patients Discharge lounge. The role involves ensuring patient comfort and hygiene, providing necessary equipment, and communicating effectively with the multi-disciplinary team. Candidates must be flexible, completing initial training through the HCSW Academy and working a variety of shifts including long days and twilight shifts.
Additionally, the position offers a range of benefits, including access to the NHS Pension Scheme, generous holiday allowances, and a relocation package for applicable roles. Applicants are advised to have their own transport, as public transport may not be available during the required hours. For more information or inquiries, prospective candidates can contact the Patient Flow Manager, Heather Nevins.
Additionally, the position offers a range of benefits, including access to the NHS Pension Scheme, generous holiday allowances, and a relocation package for applicable roles. Applicants are advised to have their own transport, as public transport may not be available during the required hours. For more information or inquiries, prospective candidates can contact the Patient Flow Manager, Heather Nevins.
The Transfer Team Healthcare Support Worker (HCSW) will assist in preparing and transferring patients from the Emergency Department to the acute admission wards, from the acute admission wards to downstream wards, and from all areas of the hospital to the Patients Discharge lounge.
Transferring patients from one clinical area to another on either in a bed or a chair whilst working closely with members of the multi-disciplinary team within the clinical areas and management teams.
The Transfer Team HCSW will ensure patient safety is maintained and patient experience is positive by treating all patients, relatives and colleagues with respect, dignity, and courtesy in accordance with Trust values. Ensuring at all times you act within your sphere of competence.
PLEASE NOTE WE ARE UNABLE TO PROVIDE SPONSORSHIP FOR THIS ROLE.
You must be able to commit to our Full Time HCSW Academy for the first 4 weeks of your employment with our Trust. Please note our HCSW Academy takes place at our training site in Holgate, York. We are unable to provide travel options or reimburse travel costs for attendance at this.
As a HCSW you will be expected to work a number of shifts Monday to Sunday, including Bank Holidays.
Long days 7am to 8pm
Twilight shift 11am to midnight
Please be aware that public transport may not be available at these times and you must be able to transport yourself to and from work at these times.
We offer a range of benefits to support our staff including:
For further details / informal visits contact: Name: Heather Nevins Job title: Patient flow manager Email address: Telephone number:
Transferring patients from one clinical area to another on either in a bed or a chair whilst working closely with members of the multi-disciplinary team within the clinical areas and management teams.
The Transfer Team HCSW will ensure patient safety is maintained and patient experience is positive by treating all patients, relatives and colleagues with respect, dignity, and courtesy in accordance with Trust values. Ensuring at all times you act within your sphere of competence.
PLEASE NOTE WE ARE UNABLE TO PROVIDE SPONSORSHIP FOR THIS ROLE.
You must be able to commit to our Full Time HCSW Academy for the first 4 weeks of your employment with our Trust. Please note our HCSW Academy takes place at our training site in Holgate, York. We are unable to provide travel options or reimburse travel costs for attendance at this.
As a HCSW you will be expected to work a number of shifts Monday to Sunday, including Bank Holidays.
Long days 7am to 8pm
Twilight shift 11am to midnight
Please be aware that public transport may not be available at these times and you must be able to transport yourself to and from work at these times.
- Escort patients safely to other departments within the hospital and be able to give a summary of care to the nurse in charge of the patient.
- Assist in preparing patients for transfer which includes personal hygiene, continence care and packing up belongings in conjunction with ward / department staff.
- Transfer patients with oxygen requirements following an assessment from registered nurses who will be responsible for disconnecting and reconnecting (administering) oxygen at both ends of the transfer.
- Transfer patient medication as required under the direction of ward staff who are responsible for checking the medication at both ends of the transfer.
- Provide appropriate equipment and aids as delegated by clinical staff, or in accordance with standard operating procedures and protocols.
- Listens to patients concerns, acts appropriately to patient requests, documenting actions and passes information or issues that they are unable to deal with to the nurse in charge.
- To be flexible and be able support any ward or department when required within the role of an HCSW.
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further details / informal visits contact: Name: Heather Nevins Job title: Patient flow manager Email address: Telephone number:
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Useful skills for a Healthcare Support Worker - Transfer Team:
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To work as a Healthcare Support Worker in the UK, you typically need a combination of skills and qualities. Here’s a list of essential skills and competencies:
1. Communication Skills: The ability to communicate effectively with patients, their families, and healthcare professionals is crucial. This includes listening skills and the ability to convey information clearly.
2. Empathy and Compassion: Healthcare support workers must be able to show kindness and understanding towards patients, many of whom may be vulnerable or in distress.
3. Teamwork: Working well with others is essential in a healthcare setting. Support workers often collaborate with nurses, doctors, and other healthcare professionals.
4. Attention to Detail: Being able to notice changes in a patient’s condition and being meticulous about following care plans and procedures is vital.
5. Organizational Skills: The ability to manage time effectively and prioritize tasks in a busy healthcare environment is important.
6. Basic Medical Knowledge: Familiarity with basic medical terminology and an understanding of healthcare practices can be beneficial.
7. Physical Stamina and Strength: The role can be physically demanding, requiring the ability to lift and move patients or equipment.
8. Problem-Solving Skills: The ability to think on your feet and adapt to changing situations is useful in healthcare settings.
9. Respect for Diversity: Understanding and respecting different backgrounds, cultures, and needs of patients is essential for providing inclusive care.
10. Technical Skills: Basic computer skills may be needed for maintaining patient records and using healthcare software.
11. Confidentiality and Professionalism: Adhering to ethical standards and maintaining patient confidentiality is critical in healthcare.
More from York and Scarborough Teaching Hospitals NHS Foundation Trust
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