Health Records Clinic Coordinator inCardiff inCardiff PUBLISHED 6 NOV 2024

Make and take telephone calls from patients and relatives promptly and politely ensuring the callers' needs are clearly established.
Job Summary


An opportunity has arisen to join the Velindre Medical Records Clinic Coordinator Team. The post holder will work as part of the Medical Records Team to undertake key duties including the coordinating of Velindre clinics. The post holder needs to be committed to achieving the highest possible standards to ensure the patient's experience of attending outpatients is positive and all the relevant clinical information is available to the clinicians.

You will work as part of a team with individual responsibility for providing efficient and effective clerical support for specific clinics and the completion of data recording, clinic outcome forms among other key duties.

  • This post is fixed term/secondment for 12 months. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. Main duties of the job
  • Communicate with clinicians/medical secretary/nursing staff in making routine and emergency appointments.
  • Make and take telephone calls from patients and relatives promptly and politely ensuring the callers' needs are clearly established
  • Undertake reception duties as the first point of contact for patients attending outpatient clinics, receiving patients and checking personal and demographic details
  • Using the Trust PAS system produce outpatient attendance lists one week in advance for future outpatient clinic

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.


About Us


Here at
Velindre University NHS Trust
we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge
Velindre Cancer Centre
and ouraward-winning
Welsh Blood Service
, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the
NHS Wales Shared Services Partnership
and
Health Technology Wales
and have developed strong partnership working with these expert services.

Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.

If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.

Visit our website to find out more www.jobsincare.com/job/jblijiR2 posted

November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

120-AC387-1124

Job locations

Velindre Cancer Centre

Velindre Road, Whitchurch

Cardiff

CF14 2TL


Job Description


Job responsibilities

You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.


Responsibilities


Job description Job responsibilities

You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification


Qualifications


Qualifications and Knowledge Essential

  • NVQ Level 2 or equivalent experience
  • Advanced Keyboard Skills

Desirable

  • Customer Care qualification or equivalent experience

Experience Essential

  • Experience of working for an NHS organisation.
  • Experience of dealing with members of the public over the telephone or face to face.

Desirable

  • Experience of Health Records

Abilities and Values Essential

  • Ability to manage own workload and prioritise against conflicting demands
  • Excellent Communication Skills

Desirable

  • Ability to speak Welsh

Person Specification Qualifications and Knowledge Essential

  • NVQ Level 2 or equivalent experience
  • Advanced Keyboard Skills

Desirable

  • Customer Care qualification or equivalent experience

Experience Essential

  • Experience of working for an NHS organisation.
  • Experience of dealing with members of the public over the telephone or face to face.

Desirable

  • Experience of Health Records

Abilities and Values Essential

  • Ability to manage own workload and prioritise against conflicting demands
  • Excellent Communication Skills

Desirable

  • Ability to speak Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilit
Job Summary

An opportunity has arisen to join the Velindre Medical Records Clinic Coordinator Team. The post holder will work as part of the Medical Records Team to undertake key duties including the coordinating of Velindre clinics. The post holder needs to be committed to achieving the highest possible standards to ensure the patient's experience of attending outpatients is positive and all the relevant clinical information is available to the clinicians.

You will work as part of a team with individual responsibility for providing efficient and effective clerical support for specific clinics and the completion of data recording, clinic outcome forms among other key duties.

  • This post is fixed term/secondment for 12 months. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. Main duties of the job
  • Communicate with clinicians/medical secretary/nursing staff in making routine and emergency appointments.
  • Make and take telephone calls from patients and relatives promptly and politely ensuring the callers' needs are clearly established
  • Undertake reception duties as the first point of contact for patients attending outpatient clinics, receiving patients and checking personal and demographic details
  • Using the Trust PAS system produce outpatient attendance lists one week in advance for future outpatient clinic

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About Us

Here at
Velindre University NHS Trust
we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge
Velindre Cancer Centre
and ouraward-winning
Welsh Blood Service
, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the
NHS Wales Shared Services Partnership
and
Health Technology Wales
and have developed strong partnership working with these expert services.

Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.

If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.

Visit our website to find out more www.jobsincare.com/job/jblijiR2 posted

November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

120-AC387-1124

Job locations

Velindre Cancer Centre

Velindre Road, Whitchurch

Cardiff

CF14 2TL

Job Description

Job responsibilities

You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Responsibilities

Job description Job responsibilities

You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Qualifications and Knowledge Essential

  • NVQ Level 2 or equivalent experience
  • Advanced Keyboard Skills

Desirable

  • Customer Care qualification or equivalent experience

Experience Essential

  • Experience of working for an NHS organisation.
  • Experience of dealing with members of the public over the telephone or face to face.

Desirable

  • Experience of Health Records

Abilities and Values Essential

  • Ability to manage own workload and prioritise against conflicting demands
  • Excellent Communication Skills

Desirable

  • Ability to speak Welsh

Person Specification Qualifications and Knowledge Essential

  • NVQ Level 2 or equivalent experience
  • Advanced Keyboard Skills

Desirable

  • Customer Care qualification or equivalent experience

Experience Essential

  • Experience of working for an NHS organisation.
  • Experience of dealing with members of the public over the telephone or face to face.

Desirable

  • Experience of Health Records

Abilities and Values Essential

  • Ability to manage own workload and prioritise against conflicting demands
  • Excellent Communication Skills

Desirable

  • Ability to speak Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilit


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