Band 2
Leeds Teaching Hospitals NHS Trust rADlrhed
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Previous experience working with information systems/databases.
Job SummaryThis post will be based on Reception of the Education Centre at Arrowe Park Hospital.
The successful candidate will be required to provide administrative support to the team/department, answering general queries and taking calls.
Main duties of the job
To ensure that office and clerical duties are completed accurately and in a timely manner.Dealing with enquiries either by telephone, email or face to face.To comply with the Code of Confidentiality and Data Protection Act.
About Us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Date posted
11 November 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year per annum
Contract
Permanent
Working pattern
Part-time, Job share
Reference number
4
Job locations
Arrowe Park Hospital
Arrowe Park Road
Wirral
CH49 5PE
Job Description
Job responsibilities
Please see attached Job Description for further information about the Reception/Administrative Assistant position available at WUTH.
Responsibilities
Job description Job responsibilities
Please see attached Job Description for further information about the Reception/Administrative Assistant position available at WUTH.
Person Specification
Qualifications
Qualifications, specific experience and training Essential
- 5 GCSE's including maths and English or NVQ Level 2 in administration.
- Previous experience working in an administration role.
- Previous experience working in the NHS.
- Previous experience working with information systems/databases
- Good communicator with a customer focused approach
- To possess good organisational skills with the ability to prioritise workload.
- Knowledge and understanding of data protection and confidentiality.
- Ability to work independently and as part of a team.
- Polite telephone manner.
- Self-motivated
- Good timekeeper
- Ability to be sensitive and empathic.
- 5 GCSE's including maths and English or NVQ Level 2 in administration.
- Previous experience working in an administration role.
- Previous experience working in the NHS.
- Previous experience working with information systems/databases
- Good communicator with a customer focused approach
- To possess good organisational skills with the ability to prioritise workload.
- Knowledge and understanding of data protection and confidentiality.
- Ability to work independently and as part of a team.
- Polite telephone manner.
- Self-motivated
- Good timekeeper
- Ability to be sensitive and empathic.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Job Summary
This post will be based on Reception of the Education Centre at Arrowe Park Hospital.
The successful candidate will be required to provide administrative support to the team/department, answering general queries and taking calls.
Main duties of the job
To ensure that office and clerical duties are completed accurately and in a timely manner.Dealing with enquiries either by telephone, email or face to face.To comply with the Code of Confidentiality and Data Protection Act.
About Us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Date posted
11 November 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year per annum
Contract
Permanent
Working pattern
Part-time, Job share
Reference number
4
Job locations
Arrowe Park Hospital
Arrowe Park Road
Wirral
CH49 5PE
Job Description
Job responsibilities
Please see attached Job Description for further information about the Reception/Administrative Assistant position available at WUTH.
Responsibilities
Job description Job responsibilities
Please see attached Job Description for further information about the Reception/Administrative Assistant position available at WUTH.
Person Specification
Qualifications
Qualifications, specific experience and training Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
This post will be based on Reception of the Education Centre at Arrowe Park Hospital.
The successful candidate will be required to provide administrative support to the team/department, answering general queries and taking calls.
Main duties of the job
To ensure that office and clerical duties are completed accurately and in a timely manner.Dealing with enquiries either by telephone, email or face to face.To comply with the Code of Confidentiality and Data Protection Act.
About Us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Date posted
11 November 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year per annum
Contract
Permanent
Working pattern
Part-time, Job share
Reference number
4
Job locations
Arrowe Park Hospital
Arrowe Park Road
Wirral
CH49 5PE
Job Description
Job responsibilities
Please see attached Job Description for further information about the Reception/Administrative Assistant position available at WUTH.
Responsibilities
Job description Job responsibilities
Please see attached Job Description for further information about the Reception/Administrative Assistant position available at WUTH.
Person Specification
Qualifications
Qualifications, specific experience and training Essential
- 5 GCSE's including maths and English or NVQ Level 2 in administration.
- Previous experience working in an administration role.
- Previous experience working in the NHS.
- Previous experience working with information systems/databases
- Good communicator with a customer focused approach
- To possess good organisational skills with the ability to prioritise workload.
- Knowledge and understanding of data protection and confidentiality.
- Ability to work independently and as part of a team.
- Polite telephone manner.
- Self-motivated
- Good timekeeper
- Ability to be sensitive and empathic.
- 5 GCSE's including maths and English or NVQ Level 2 in administration.
- Previous experience working in an administration role.
- Previous experience working in the NHS.
- Previous experience working with information systems/databases
- Good communicator with a customer focused approach
- To possess good organisational skills with the ability to prioritise workload.
- Knowledge and understanding of data protection and confidentiality.
- Ability to work independently and as part of a team.
- Polite telephone manner.
- Self-motivated
- Good timekeeper
- Ability to be sensitive and empathic.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
More information related to this job opportunity, from jobsincare:
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Useful skills for a Reception/Administrative Assistant:
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To work as a Reception/Administrative Assistant in the UK, you'll need a combination of both technical and interpersonal skills. Here are some key skills and qualities that are typically sought after in this role:
Technical Skills:
1. Computer Proficiency: Familiarity with office software, such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other common software applications.
2. Typing Skills: Fast and accurate typing skills for data entry and document preparation.
3. Telecommunication Skills: Ability to use phone systems, take messages, and handle inquiries professionally.
4. Organizational Skills: Competence in managing multiple tasks, scheduling appointments, and maintaining filing systems.
5. Basic Financial Skills: Familiarity with invoicing, budgeting, or basic bookkeeping may be required, depending on the role.
Interpersonal Skills:
1. Communication Skills: Excellent verbal and written communication skills to interact with clients, colleagues, and visitors effectively.
2. Customer Service Skills: A friendly and approachable demeanor, with the ability to handle customer inquiries and complaints.
3. Teamwork: Ability to work collaboratively with colleagues and support different departments as needed.
4. Professionalism: Exhibiting a professional attitude and appearance, particularly when interacting with clients and visitors.
Personal Qualities:
1. Attention to Detail: Being meticulous in tasks such as data entry and document management to minimize errors.
2. Time Management: Prioritizing tasks efficiently and meeting deadlines in a busy environment.
3. Adaptability: Being flexible and able to adjust to changing circumstances or duties.
4. Problem-Solving Ability: Ability to handle unexpected issues or challenges that may arise during day-to-day operations.
Additional Considerations:
- Experience: Previous experience in an administrative or customer-facing role can be advantageous.
- Education: While not always required, relevant qualifications such as GCSEs or A-levels, and possibly certifications in administration or business management, can enhance your prospects.
- Language Skills: Proficiency in more than one language can be beneficial in diverse workplaces.
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