Front of House Assistant - Manchester in Manchester inManchester PUBLISHED WED 8 JAN 2025 Jump to job information section

Browne Jacobson rXGaba4H

Job description

Job Description

We are looking for an Assistant to join our Front of House team, delivering exceptional service to our clients and stakeholders.

The Front of House Assistant will work within the Client & Marketing (C&M) department, which includes Business Development, Bids, Marketing, Client Relationships, Events & Front of House.

The Front of House (FOH) team are frequently the first impression of the wider business and its values for stakeholder and clients alike. This role is all about Client Care and giving the best level of service and representing the firm in a positive, confident and approachable manner.

If you are proactive and forward thinking with a keen eye for detail, are organised, able to multi-task and prioritise and can work collaboratively in a team environment this could be a super opportunity for you.

Please apply if interested and we can be in touch to discuss in more detail!

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Useful skills for a Front of House Assistant - Manchester: Click to view

Working as a Front of House Assistant in the UK typically requires a combination of interpersonal, organizational, and technical skills. Here are some key skills that are important for this role:

1. Communication Skills: Strong verbal and written communication skills are essential for interacting with customers, colleagues, and management.

2. Customer Service Skills: A friendly and approachable demeanor is crucial for providing excellent service to guests and resolving any issues that may arise.

3. Interpersonal Skills: The ability to work well with others and build rapport with both customers and team members is important.

4. Organizational Skills: Good organizational abilities help manage multiple tasks, including bookings, inquiries, and event coordination.

5. Attention to Detail: Being detail-oriented is necessary for accurate record-keeping and ensuring that customer needs are met.

6. Problem-Solving Skills: The ability to think quickly and resolve customer issues or complaints effectively is valuable.

7. Basic IT Skills: Familiarity with computer systems, booking software, and social media can be beneficial for managing reservations and maintaining online presence.

8. Time Management: The capacity to prioritize tasks and manage time effectively is essential, especially during busy periods.

9. Teamwork: A willingness to collaborate with others and support different team members is crucial in a fast-paced environment.

10. Flexibility: Being adaptable to changes in schedules or customer needs can be important in a Front of House role.

11. Cultural Awareness: Understanding and respecting diverse cultures can enhance customer relations, especially in hospitality settings that serve a variety of guests.

12. Sales Skills (optional, but beneficial): If the role involves selling services or products, familiarity with sales techniques can be an advantage.

inManchester

53.48075866699219 -2.2426304817199707 Manchester, England, United Kingdom

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