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Front of House Assistant - ManchesterinManchesterinManchesterPUBLISHED WED 8 JAN 2025

Browne JacobsonFollow Browne Jacobson

Opportunity to make a strong first impression on clients and stakeholders, representing the firm's values.
Engagement with a variety of departments (Business Development, Marketing, Client Relationships, Events) providing diverse experience.
Development of strong client care skills through direct interaction with clients and stakeholders.
Collaborative work environment that encourages teamwork and a positive workplace culture.
Emphasis on proactivity and forward-thinking, allowing for personal and professional growth.
Chance to enhance organisational and multitasking skills in a dynamic setting.
Opportunity to be part of a firm that values exceptional service and invests in its client relationships.
Browne Jacobson is seeking a Front of House Assistant to join their Client & Marketing department in Manchester. This role focuses on providing exceptional service to clients and stakeholders, acting as the first point of contact and representing the firm's values effectively. The ideal candidate will possess strong client care skills, a proactive attitude, attention to detail, and the ability to multitask and work collaboratively within a team.

Candidates should be organized and capable of prioritizing tasks while delivering a positive and approachable experience for clients. This position offers an exciting opportunity for those looking to enhance their career in a client-focused environment. Interested individuals are encouraged to apply for further discussion about the role.
Opportunity to make a strong first impression on clients and stakeholders, representing the firm's values.
Engagement with a variety of departments (Business Development, Marketing, Client Relationships, Events) providing diverse experience.
Development of strong client care skills through direct interaction with clients and stakeholders.
Collaborative work environment that encourages teamwork and a positive workplace culture.
Emphasis on proactivity and forward-thinking, allowing for personal and professional growth.
Chance to enhance organisational and multitasking skills in a dynamic setting.
Opportunity to be part of a firm that values exceptional service and invests in its client relationships.

Useful skills for a Front of House Assistant - Manchester:
Working as a Front of House Assistant in the UK typically requires a combination of interpersonal, organizational, and technical skills. Here are some key skills that are important for this role:
1. Communication Skills: Strong verbal and written communication skills are essential for interacting with customers, colleagues, and management.
2. Customer Service Skills: A friendly and approachable demeanor is crucial for providing excellent service to guests and resolving any issues that may arise.
3. Interpersonal Skills: The ability to work well with others and build rapport with both customers and team members is important.
4. Organizational Skills: Good organizational abilities help manage multiple tasks, including bookings, inquiries, and event coordination.
5. Attention to Detail: Being detail-oriented is necessary for accurate record-keeping and ensuring that customer needs are met.
6. Problem-Solving Skills: The ability to think quickly and resolve customer issues or complaints effectively is valuable.
7. Basic IT Skills: Familiarity with computer systems, booking software, and social media can be beneficial for managing reservations and maintaining online presence.
8. Time Management: The capacity to prioritize tasks and manage time effectively is essential, especially during busy periods.
9. Teamwork: A willingness to collaborate with others and support different team members is crucial in a fast-paced environment.
10. Flexibility: Being adaptable to changes in schedules or customer needs can be important in a Front of House role.
11. Cultural Awareness: Understanding and respecting diverse cultures can enhance customer relations, especially in hospitality settings that serve a variety of guests.
12. Sales Skills (optional, but beneficial): If the role involves selling services or products, familiarity with sales techniques can be an advantage.
 


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