Opportunity to make a meaningful impact on the lives of patients and their families by fostering long-term support.
Engaging and varied work environment where no two days are the same, keeping the role exciting and dynamic.
Ability to build and maintain meaningful relationships with supporters, enhancing their engagement and appreciation.
Chance to develop excellent communication and interpersonal skills through interactions with a diverse range of supporters.
Involvement in a compassionate and dedicated team that shares a collective mission to provide outstanding care.
Opportunities for professional growth and development within a reputable charity organisation.
Contribution to the smooth running of impactful fundraising initiatives and community events, enhancing community involvement.
Join St Gemma's Hospice as a Supporter Experience Coordinator!
Are you someone who thrives on making a difference and building lasting connections? At St Gemma's Hospice in Leeds, we are on the lookout for passionate individuals like you to join our dedicated team as a Supporter Experience Coordinator. In this vital role, you’ll be the welcoming voice for our supporters, ensuring they feel valued every step of the way. From handling enquiries and processing heartfelt donations to assisting with fundraising efforts, your contributions will directly support our mission of providing exceptional care to those with life-limiting illnesses.
We believe in the power of compassion, and we’re searching for someone with a natural flair for communication and an eye for detail. If you’re proactive, customer-focused, and enjoy a dynamic work environment, this could be the perfect fit for you. With flexible, part-time hours available and the chance to work in a supportive and caring atmosphere, you can truly make a lasting impact in the community. Ready to explore this fulfilling opportunity? Contact Maggie Morris, our Supporter Experience Manager, at 0113 2185555 or visit our website to apply. Don’t miss out—make a difference today with St Gemma's!
Opportunity to make a meaningful impact on the lives of patients and their families by fostering long-term support.
Engaging and varied work environment where no two days are the same, keeping the role exciting and dynamic.
Ability to build and maintain meaningful relationships with supporters, enhancing their engagement and appreciation.
Chance to develop excellent communication and interpersonal skills through interactions with a diverse range of supporters.
Involvement in a compassionate and dedicated team that shares a collective mission to provide outstanding care.
Opportunities for professional growth and development within a reputable charity organisation.
Contribution to the smooth running of impactful fundraising initiatives and community events, enhancing community involvement.
Join Our Team as a Supporter Experience Coordinator at St Gemma’s Hospice
Are you passionate about delivering outstanding customer service and building meaningful relationships? Do you thrive in a fast-paced environment where no two days are the same? If so, we have the perfect role for you.
We are looking for a team of Supporter Experience Coordinators to provide an exceptional level of service to our valued supporters, ensuring they receive the best possible experience. This role is essential in fostering long-term support by responding promptly and professionally to enquiries, processing donations, and assisting with fundraising administration. You will be the first point of contact for supporters, ensuring all queries are handled with care, efficiency, and enthusiasm. Every interaction will leave supporters feeling valued and appreciated.
Key responsibilities will include processing donations and ensuring they are acknowledged in a timely and heartfelt manner, whether by telephone, email, or handwritten cards. Maintaining accurate supporter records will be crucial, as well as ensuring data is processed correctly and marketing preferences are respected. Your work will contribute to the smooth running of fundraising initiatives, from large campaigns and community events to more personal and meaningful supporter interactions.
We are looking for someone with excellent communication and interpersonal skills, a keen eye for detail and the ability to manage data efficiently. A proactive, customer-focused approach to problem-solving will be essential, along with the ability to work well both independently and as part of a team.
This is a fantastic opportunity to be part of a compassionate and dedicated team, working in a role where you can truly make a lasting impact.
To discuss this exciting opportunity further please contact Maggie Morris, Supporter Experience Manager on .
Please see our website for further information and to apply online. Please note that we do not accept CVs.
Closing date: Friday 11th April 2025
Interviews: Tuesday 22nd April 2025
This role is office based and part time hours will be considered.
We encourage early applications and reserve the right to invite candidates to interview prior to the closing date and/or close this advertisement prior to the closing date if a sufficient number of applications are received.
Do you have the skills to fill this role Read the complete details below, and make your application today.
St Gemma’s Hospice is a Leeds-based charity providing expert care and support for local people with life-limiting and terminal illnesses. We offer care to patients and their carers in the Hospice’s In-Patient Unit, through the St Gemma’s community team, and via our day services, which include a Day Hospice and Out-Patient Department.
St Gemma’s welcomes and provides care to everyone regardless of people’s age, gender, disability, race, religion, sexual orientation or diagnosis. Our care is always completely free of charge.
St Gemma’s is the largest hospice in Yorkshire and one of the largest in the UK.
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