Clinical Support Officer inGuisborough inGuisborough PUBLISHED MON 13 JAN 2025

Advert may close once sufficient number of applications is reached

North Tees & Hartlepool NHS Foundation Trust is currently looking to recruit a Clinical Support Officer for the Administration Team, within Tees Community Dental Service.

The Tees Community Dental Service provides a full range of clinical dental treatment to patients throughout the Teesside area. The service also specialises in provision of oral health advice and a dental screening and survey service.

Suitably qualified applicants are invited to apply for this position.

Clinical Support Officer Role

This post will be the central point of contact for Dental Epidemiology (survey) and Screening and will provide administrative support to the Dental Survey and Screening Clinical Teams as well as assisting with general anaesthetic patient administration.

The Main Duties Of The Job Will Include

Answering of telephone, monitoring of emails and dissemination of messages

Booking of dental screening and survey sessions with schools and other external organisations

Processing of patient information

Inputting, updating and maintenance of data systems

Preparation of information and consent packs for sending/delivering to organisations across Teesside

Reporting of data within the Trust and to external agencies

General office duties within Tees Community Dental Service

Contributing to quality improvements and updating of local protocols

Experience

The successful candidate should possess relevant experience of working in an administrative role. Experience of working within a healthcare setting would be an advantage. You should be able to demonstrate excellent computer skills including the ability to administer Microsoft Office applications including Word, Excel, Outlook and Access. You should be enthusiastic, flexible, and possess excellent communication skills and have a professional outlook. The ability to work both independently and as part of a team is essential.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

We recruit for values and “Together we are North Tees & Hartlepool”

For further details / informal visits contact: Name: Bonny Leon Job title: Administration Team Manager Email address: Telephone number:

For an informal discussion for this post please contact Bonny Leon, Office Administration Manager, Tees Community Dental Service.