City of York CouncilrvZA0av1
Opportunity to support vulnerable young people in the community, making a positive impact on their lives.
Hybrid working arrangements provide flexibility and work-life balance.
Access to a generous annual leave allowance, allowing for personal time and rejuvenation.
Participation in the Local Government Pension Scheme, offering financial security for the future.
Comprehensive health and wellbeing initiatives that prioritize employee welfare.
Room for professional growth through continuous learning and development opportunities.
Community engagement and volunteer activities, fostering a sense of belonging and contribution.
The City of York Council is seeking a Business Support Assistant for their corporate Business Support Service to aid the Pathway Team at Howe Hill, which supports young people aged 16 to 25 within Children's Social Care. This hybrid role requires exceptional interpersonal and organisational skills, along with a high degree of computer literacy. Candidates must be adaptable to changing priorities and able to handle confidential information regarding vulnerable service users.
The position involves close collaboration with practitioners, service managers, and partner agencies, as well as responsibilities such as meeting organisation and minute-taking. The City of York Council emphasises staff well-being and offers a competitive benefits package, including a generous leave allowance, Local Government Pension Scheme access, and opportunities for professional development. Interested candidates are encouraged to reach out for further information, with the application deadline set for January 19, 2025.
The position involves close collaboration with practitioners, service managers, and partner agencies, as well as responsibilities such as meeting organisation and minute-taking. The City of York Council emphasises staff well-being and offers a competitive benefits package, including a generous leave allowance, Local Government Pension Scheme access, and opportunities for professional development. Interested candidates are encouraged to reach out for further information, with the application deadline set for January 19, 2025.
Opportunity to support vulnerable young people in the community, making a positive impact on their lives.
Hybrid working arrangements provide flexibility and work-life balance.
Access to a generous annual leave allowance, allowing for personal time and rejuvenation.
Participation in the Local Government Pension Scheme, offering financial security for the future.
Comprehensive health and wellbeing initiatives that prioritize employee welfare.
Room for professional growth through continuous learning and development opportunities.
Community engagement and volunteer activities, fostering a sense of belonging and contribution.
The City of York Council's corporate Business Support Service is offering an exciting opportunity to join the team, where you'll play a vital role in supporting The Pathway Team at Howe Hill.
The successful candidate will provide high quality administrative support within Childrens Social Care supporting young people from 16 – 25 years for The Pathway Team, where the post will be hybrid based. They will work closely with, practitioners, service managers & partner agencies.
Key Skills Required
Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.
The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.
For further information or an informal discussion please contact Vicky Goulden (Business Support Operations Manager) at
Closing date: Sunday 19 January 2025 at 12 midnight
Interview date: Monday 27 January 2025
The successful candidate will provide high quality administrative support within Childrens Social Care supporting young people from 16 – 25 years for The Pathway Team, where the post will be hybrid based. They will work closely with, practitioners, service managers & partner agencies.
Key Skills Required
- Exceptional interpersonal skills, demonstrating tact and diplomacy.
- High degree of computer literacy including experience of working with a variety of information technology.
- Flexibility to adapt within a team environment and manage changing priorities.
- Strong organisational skills, including effective time and task management.
- Ability to adapt working practices, suggest service improvements and be responsive to change.
- Ability to efficiently organise and minute meetings.
- Ability to interrogate the case management database to obtain required information.
Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.
The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.
For further information or an informal discussion please contact Vicky Goulden (Business Support Operations Manager) at
Closing date: Sunday 19 January 2025 at 12 midnight
Interview date: Monday 27 January 2025
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to
viewStart practice interview
NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
Useful skills for a Business Support Assistant:
Click to view
To work as a Business Support Assistant in the UK, you'll need a mix of technical, administrative, and interpersonal skills. Here’s a comprehensive list of the skills typically required for this role:
1. Administrative Skills
- Organizational Skills: Ability to manage multiple tasks efficiently.
- Time Management: Prioritizing tasks and meeting deadlines.
- Record Keeping: Maintaining accurate records and files.
2. Communication Skills
- Verbal Communication: Clear and effective communication with colleagues and clients.
- Written Communication: Proficiency in writing emails, reports, and other documentation.
- Interpersonal Skills: Building and maintaining professional relationships.
3. Technical Skills
- IT Proficiency: Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other software tools (e.g., CRM systems).
- Data Entry: Accurate input and management of data.
- Basic IT Troubleshooting: Ability to resolve common technical issues.
4. Problem-Solving Skills
- Analytical Skills: Assessing situations and providing effective solutions.
- Attention to Detail: Conducting tasks with precision to minimize errors.
5. Customer Service Skills
- Client Engagement: Understanding the needs of clients and providing appropriate support.
- Conflict Resolution: Handling queries and issues effectively and professionally.
6. Project Management Skills
- Planning: Assisting in project planning and coordination.
- Monitoring: Keeping track of project progress and reporting on outcomes.
7. Financial Skills (if applicable)
- Budgeting: Basic understanding of financial documentation and budget management.
- Invoicing: Assisting in the preparation of invoices or expense reports.
8. Adaptability and Flexibility
- Willingness to Learn: Keeping up with changes in processes or technology.
- Versatility: Ability to handle varying tasks as required by the role.
9. Confidentiality and Discretion
- Understanding the importance of handling sensitive information appropriately.
Qualifications
While specific qualifications may vary by employer, having a background in business administration or relevant work experience (including apprenticeships or internships) can be advantageous. Additionally, some employers may prefer a Level 2 or Level 3 qualification in Business Administration.
Personal Attributes
- Proactive attitude
- Strong work ethic
- Team player mentality
Similar
Business Support Assistantroles
More from City of York Council
inYork
53.961421966552734-1.0739108324050903York, England, United Kingdom
Locations
are approximate.
Learn more
What might it look like to work here?
Stand by, we'll show you...
Stand by, we'll show you...
This image is not representative.
Learn more