Clerical Officer - Business Support TeaminKirkintillochinKirkintillochPUBLISHED THU 27 MAR 2025
Stable Work Environment, Being part of NHS Greater Glasgow and Clyde, you will be working within one of the largest healthcare systems in the UK, offering job security and stability.
Flexible Working Hours, The shift pattern of Monday to Friday from 1.15 pm to 5.00 pm allows for a balance between work and personal life, with the potential for flexibility in some cases.
Team Collaboration, As part of the Business Support Team, you will have the opportunity to work closely with a diverse multi-disciplinary and multi-agency team, enhancing collaboration skills.
Skill Development, The role offers training and an induction program, allowing you to develop essential clerical and administrative skills, particularly in communication and office software like Microsoft Office.
Inclusivity and Diversity, NHS Greater Glasgow and Clyde promotes a culture of inclusion and encourages applications from all sections of the community, making it a welcoming workplace.
Support for Previous Experience, Experience in a similar office environment and communication skills are valued, making it a good fit for those with prior relevant experience.
Contribution to Healthcare, Your work will directly support healthcare services that impact the lives of over 1.15 million people, providing a sense of purpose and fulfillment.
Are you a proactive communicator looking to make a real difference in your community? NHS Greater Glasgow and Clyde is seeking a vital member to join our Business Support Team as a Clerical Officer at Kirkintilloch Health & Care Centre. Working part-time from Monday to Friday, you'll play an essential role in our multi-disciplinary team, helping to deliver outstanding health and care services to our population. With excellent communication skills and the ability to engage with a variety of personalities, you’ll be the backbone of our operations, supporting our staff and ensuring everything runs smoothly.
This role is perfect for those who thrive in a busy office environment and enjoy a team-oriented culture. If you have experience managing complex calls and can prioritise workloads effectively, we want to hear from you! Join us and take advantage of our supportive induction programme, and benefit from an inclusive workplace that values diversity and promotes a culture where every voice counts. Your contributions here will help shape the future of care in our community — apply today and be part of something truly rewarding!
This role is perfect for those who thrive in a busy office environment and enjoy a team-oriented culture. If you have experience managing complex calls and can prioritise workloads effectively, we want to hear from you! Join us and take advantage of our supportive induction programme, and benefit from an inclusive workplace that values diversity and promotes a culture where every voice counts. Your contributions here will help shape the future of care in our community — apply today and be part of something truly rewarding!
Stable Work Environment, Being part of NHS Greater Glasgow and Clyde, you will be working within one of the largest healthcare systems in the UK, offering job security and stability.
Flexible Working Hours, The shift pattern of Monday to Friday from 1.15 pm to 5.00 pm allows for a balance between work and personal life, with the potential for flexibility in some cases.
Team Collaboration, As part of the Business Support Team, you will have the opportunity to work closely with a diverse multi-disciplinary and multi-agency team, enhancing collaboration skills.
Skill Development, The role offers training and an induction program, allowing you to develop essential clerical and administrative skills, particularly in communication and office software like Microsoft Office.
Inclusivity and Diversity, NHS Greater Glasgow and Clyde promotes a culture of inclusion and encourages applications from all sections of the community, making it a welcoming workplace.
Support for Previous Experience, Experience in a similar office environment and communication skills are valued, making it a good fit for those with prior relevant experience.
Contribution to Healthcare, Your work will directly support healthcare services that impact the lives of over 1.15 million people, providing a sense of purpose and fulfillment.
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
Base location of this post is Kirkintilloch Health & Care Centre (but may be required to cover across East Dun HSCP sites including Bishopbriggs and Milngavie Clinic).
The shift pattern for this position is Monday Friday 1.15 5.00pm. May be required to work until 6pm
(Please note the salary is Pro Rata) for part time hours.
The post holder will be part of the Business Support Team within East Dunbartonshire HSCP, working directly with the multi-disciplinary/multi-agency team to support the service. The post holder will be required to communicate with all users of the service. It is essential that the post holder has excellent communication skills with the ability to relate to a wide range of personalities.
Essential
Informal contact: Kirsty Gilliland, HSCP Administrator, ,
This role does not meet the eligibility criteria for a or a NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.
Failure to comply with this requirement may result in your application being withdrawn from the application process.
For application portal/log-in issues, please contact in the first instance
Base location of this post is Kirkintilloch Health & Care Centre (but may be required to cover across East Dun HSCP sites including Bishopbriggs and Milngavie Clinic).
The shift pattern for this position is Monday Friday 1.15 5.00pm. May be required to work until 6pm
(Please note the salary is Pro Rata) for part time hours.
The post holder will be part of the Business Support Team within East Dunbartonshire HSCP, working directly with the multi-disciplinary/multi-agency team to support the service. The post holder will be required to communicate with all users of the service. It is essential that the post holder has excellent communication skills with the ability to relate to a wide range of personalities.
Essential
- Experience gained within an office environment
- Experience of dealing with a high volume of complex calls
- Good written and verbal communication skills
- Ability to work as part of a team
- Ability to follow protocols for work areas and contribute to review of these protocols
- Ability to prioritise workload and exercise initiative
- Flexible
- Keyboard skills
- Experience of data input
- Proficient in Microsoft Office particularly in word.
- Previous NHS Experience
Informal contact: Kirsty Gilliland, HSCP Administrator, ,
This role does not meet the eligibility criteria for a or a NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.
Failure to comply with this requirement may result in your application being withdrawn from the application process.
For application portal/log-in issues, please contact in the first instance
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses.Learn more...
Useful skills for a Clerical Officer - Business Support Team:
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To work as a Clerical Officer in the UK, you typically need a combination of administrative, communicative, and IT skills. Here are the key skills that are often required or beneficial for this role:
1. Organizational Skills: Ability to maintain files, records, and documents in an orderly manner, and to manage multiple tasks efficiently.
2. Attention to Detail: Accuracy is crucial in data entry and record-keeping, as clerical officers often deal with sensitive information.
3. IT Skills: Proficiency in using office software such as Microsoft Office (Word, Excel, Outlook) and familiarity with databases and other office equipment.
4. Communication Skills: Strong verbal and written communication skills are necessary for interacting with colleagues, clients, and stakeholders.
5. Customer Service Skills: Ability to deal courteously and effectively with members of the public and respond to inquiries.
6. Problem-Solving Skills: Ability to identify issues and find effective solutions can be helpful in managing day-to-day office challenges.
7. Time Management: Ability to prioritize tasks to meet deadlines and manage one's own time effectively in a busy work environment.
8. Teamwork: Ability to work well within a team and support colleagues in achieving common goals.
9. Confidentiality and Discretion: Understanding the importance of confidentiality, especially when handling sensitive personal information.
10. Basic Numeracy Skills: Ability to perform basic arithmetic, which is often necessary for handling invoices, budgets, and financial records.
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