Healthcare Assistant in London inLondon PUBLISHED FRI 10 JAN 2025 Jump to job information section

To work as a multi-skilled member of the Childrens team, within the Childrens Outpatient Department (COPD); maintaining high standards of practice and promoting the philosophy of child and family centered care.

They will deliver care that has already been planned by a clinician or a Registered Nurse and will be skilled in taking appropriate action to ensure that outcomes are achieved.

They will be competent, confident and adaptable and will require minimal supervision from the registered professionals within the team. They will perform measurements and complete ECGs and other procedures when requested.

The post holder will be required to greet patients and families when they attend clinic, confirming demographics and completing preclinic checks when required. This can include weight/ height, blood pressure, oxygen saturation, urine dips & ECGs.

The post holder will ensure all clinic rooms are clean and stocked up before clinics.

The post holder will complete checks in the department before the clinics commence for the day, ensuring all areas and stocked up and all stock is in date.

The post holder will work with the reception team and clinicians to ensure all clinics run smoothly.

Our People Are Our Greatest Asset. When We Feel Supported And Happy At Work, This Positivity Reaches Those Very People We Are Here For, The Patients. Engaged Employees Perform At Their Best And Our Equality, Diversity & Inclusion (EDI) Initiatives Contribute To Cultivate a Culture Of Engagement. We Have Four Staff Networks, a Corporate EDI Team And a Suite Of Programmes And Events Which Aim To Insert The 5 Aspirations

Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development

Widening access (anchor institution) and employability

Improving the experience of staff with disability

Improving the EDI literacy and confidence of trust staff through training and development

Making equalities mainstream

• Demonstrates care and compassion to patients, carers and relatives to help ensure highquality person-centred patient care is delivered at all times.
• To carry out a range of assigned patient care tasks as directed by a Registered Professional
  
  

to ensure delivery of a high quality of patient care.

• To report observed changes in the patients physical/psychological needs to the Registered
  
  

Professional.

• Performs a range of tests and report results to Registered Professional, e.g. urinalysis, blood
  
  

pressure, pregnancy testing, patient observations and similar activities.

• Performs a range of patient care tasks e.g. wound observation and dressings, removal of
  
  

peripheral cannula, stoma bag changing and reports any issues to the Registered

Professional.

• To deal with questions and enquiries from patients, carers and relatives e.g. on the clients
  
  

condition or for any suggestions or complaints that they wish to raise. Where appropriate, refer

these to a Registered Professional.

• Assists with the safe transfer of all patients.
• Communicates/liaises with members of the multi-disciplinary team to ensure high standards
  
  

of patient care.

Demonstrates care and compassion to patients, carers and relatives to help ensure high

quality person centred patient care is delivered at all times.

• Assist patients with activities of daily living. This will typically include all basic care
  
  

including the feeding, bathing and repositioning of the patient under the supervision of

a trained Professional.

• Provide support to the registered professional and, where appropriate, other members
  
  

of the Clinical Team as required.

• To co-operate with and maintain good relationships with team colleagues and staff in
  
  

other disciplines that are attending and treating clients to maximise patient care.

• Maintain good relationships and an empathic approach to the patients family, relatives
  
  

and carers and refer them to a trained professional for any questions they may have on

the clients condition or for any suggestions or complaints that they wish to raise.

• Report observed changes in the patients physical and psychological needs.
  
  

Policies, procedures and standards

• To maintain patient confidentiality at all times and follow information governance
  
  

policies and procedures.

• To participate in maintaining accurate and up-to-date records, e.g. fluid intake charts to
  
  

ensure effective communication.

• To follow Trust policies and procedures to ensure maintenance of safe working
  
  

practices for patients and colleagues.

• To follow ward and unit procedures for the use of supplies and equipment in order to
  
  

promote the effective and efficient use of resources.

Equipment and resources

Adhere to department procedures for the use of supplies and equipment in order to

promote the effective and efficient use of resources.

Share responsibility for key aspects of housekeeping and stock control demonstrating a

good awareness of cost efficiency and safety.

Undertakes routine and regular checks on patient trolleys and bed spaces ensuring all

relevant equipment is clean, in good working order and in-tact and reports faults to

Registered Professional.

Personal development and learning

To participate in personal career development plan to maintain skills and develop personal

growth through training and education.