We are looking for a skilled and compassionate Single Point of Access (SPA) Administrator to join our team. In this role, you'll play a vital part in ensuring smooth and efficient patient care by managing all service referrals. This includes receiving electronic referrals and guiding them through complex patient care pathways. You'll collaborate closely with our clinical and senior management teams to deliver a truly patient-focused and responsive service.
We particularly welcome applications from Global Majority colleagues and male candidates, as we are committed to building a diverse and inclusive workforce that reflects the communities we serve.
- ADVERT MAY CLOSE EARLY DUE TO HIGH APPS***
As An SPA Administrator, You Will Be Responsible For
- Managing the receipt and processing of all service referrals electronically.
- Navigating complex patient care pathways to ensure timely and appropriate access to services.
- Working collaboratively with clinical and senior management teams to optimise patient care.
- Ensuring our services are perceived as caring, patient-focused, efficient, and effective by patients, service users, the public, and colleagues.
- Developing, coordinating, and overseeing top-tier administrative support.
- Maintaining our administrative systems to effectively support the patient/service user journey.
- Providing administrative support to managers and clinicians.
- Ensuring accurate and timely data reporting on service performance.
- Upholding our Trust Values by being kind, responsive, professional, and informative, contributing to the overall quality of our services.
We believe that diverse teams lead to better patient care and a more positive work environment. If you are passionate about providing excellent administrative support within a healthcare setting and are committed to our values, we encourage you to apply.
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
For further details / informal visits contact: Name: Hawa Moola Job title: CAMHS SPA Coordinator Email address: Telephone number: 02