Urgent Care Assistant - Salisbury (Part-time, Out of hours, Up to £16.13/ hr) inSalisbury inSalisbury PUBLISHED
THU 30 JAN 2025
Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays.
BONUS ENHANCED DBS MATERNITY NHS NIGHTS PARKING PENSION VEHICLE WEEKEND
Medvivo by HealthHero rOlWIl6L
Competitive Pay, With a base rate of £11.95/hr and the potential to earn up to £16.13/hr with evening and weekend enhancements, the role offers attractive compensation.
Flexible Work Schedule, The rolling 4-week rota allows for part-time work and accommodates various shift times, providing a good work-life balance.
Varied Work Experience, The dual role of driving and reception work keeps the job dynamic and engaging, preventing monotony.
Comprehensive Training, Full training is provided, ensuring that all employees are equipped with the necessary skills to succeed in their roles.
Generous Holiday Benefits, Employees receive a generous holiday entitlement of up to 33 days per year, including bank holidays, promoting well-being and work-life balance.
Supportive Work Environment, Joining a close-knit team encourages collaboration and creates a supportive atmosphere where employees are valued for their contributions.
Employee Benefits, Additional perks like a company pension scheme, life assurance, and access to a Simply Health cash plan enhance the overall employment package.
Medvivo is seeking a part-time Urgent Care Assistant in Salisbury to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon, and Bath and North East Somerset. The role includes driving clinicians to patients' homes, performing receptionist duties, and providing non-clinical support to both patients and healthcare professionals. Candidates should be flexible with their hours, which may include evenings and weekends, and must possess a full UK Driving License and good driving experience.
Successful applicants will join a collaborative team and receive comprehensive training. Key responsibilities involve patient interaction, vehicle maintenance checks, inventory management of medical supplies, and maintaining a clean treatment environment. Medvivo provides a competitive salary, benefits including a generous holiday entitlement, and emphasises its commitment to equality, inclusivity, and diversity in the workplace.
Successful applicants will join a collaborative team and receive comprehensive training. Key responsibilities involve patient interaction, vehicle maintenance checks, inventory management of medical supplies, and maintaining a clean treatment environment. Medvivo provides a competitive salary, benefits including a generous holiday entitlement, and emphasises its commitment to equality, inclusivity, and diversity in the workplace.
As a result of continued growth, Medvivo are seeking to recruit an Urgent Care Assistant to undertake driving and receptionist duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset.
Medvivo operates a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service.
A degree of flexibility will be required, and there may be the occasional opportunity to work outside of your contracted hours to facilitate the smooth operational running of the service.
Medvivo currently has bases in Chippenham, Keynsham, Salisbury and Swindon and depending on location the Out of Hours bases operate the following hours - if successful your rota may include a variety of the below hours:
As an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception work to support the efficient operation of Integrated Urgent Care services across the South West locality.
Your key duties will include:
Driving
The Urgent Care Assistant role is varied in nature. The successful candidate will expected to undertake duties, ranging from sitting at a reception desk and/or in a car for long periods of time to carrying weighted emergency equipment and undertaking CPR on the floor if necessary. Please note that candidates will be required to undertake a driver's medical if successful at interview.
About You
As someone who is well organized, hardworking and personable, you will be joining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service.
You will be required to:
What we offer:
Medvivo Group has been providing a range of health and urgent care services since 2004. Commissioned by the NHS, Medvivo's core business involves the provision of Integrated Urgent Care services, incorporating NHS111 and Out of Hours care, in Bath and North East Somerset, Swindon and Wiltshire.
Committed to achieving excellence in the delivery of person-centred care, Medvivo invests in people, resources and technology to continuously improve the quality of its services and organisational culture. This is testified by two consecutive outstanding ratings by the Care Quality Commission.
Apply:
If you would like to make a difference and think this is the role for you, we would love to hear from you.
Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at
Closing date: Friday 7th February (5 pm)
Additional Information
Please note that the successful applicant will need an Enhanced DBS which will provide be provided by Medvivo upon confirmation of appointment.
Medvivo reserves the right to close this job in the event we receive a sufficient number of applications.
Equality, Inclusivity and Diversity
In line with Medvivo's commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.
Medvivo is a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us on r
Medvivo operates a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service.
A degree of flexibility will be required, and there may be the occasional opportunity to work outside of your contracted hours to facilitate the smooth operational running of the service.
Medvivo currently has bases in Chippenham, Keynsham, Salisbury and Swindon and depending on location the Out of Hours bases operate the following hours - if successful your rota may include a variety of the below hours:
- Monday - Friday 18:15/18:30 - 23:00 (Evenings)
- Monday - Friday 23:00 - 08:00 (Overnights)
- Saturday - Monday :00 - (Encompassing Days/Evenings and Overnight Shifts)
As an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception work to support the efficient operation of Integrated Urgent Care services across the South West locality.
Your key duties will include:
Driving
- Driving Clinicians to the patient's home in a safe and legal manner - adhering to current driving regulations
- Perform basic vehicle checks at the beginning and end of shifts - ensuring they are roadworthy, fuelled and fully equipped
- Accurate recording of all medications and consumables used while on shift
- To be the first point of contact for the patient or carer/relative in our designated Treatment Centres
- Supporting Clinicians while you are on shift
- Communicating with patients both in person and via the telephone (comfort & welfare checks)
- Ensure the Treatment Centre is kept clean and tidy
- Using a variety of computer systems to accurately maintain stock levels of medication and consumables
- Replenishing car stock at the end of your shift
- Understand stock rotation and expiry dates on weekly delivery of medications and consumables
The Urgent Care Assistant role is varied in nature. The successful candidate will expected to undertake duties, ranging from sitting at a reception desk and/or in a car for long periods of time to carrying weighted emergency equipment and undertaking CPR on the floor if necessary. Please note that candidates will be required to undertake a driver's medical if successful at interview.
About You
As someone who is well organized, hardworking and personable, you will be joining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service.
You will be required to:
- Confidently interact with patients, relatives and carers
- Demonstrate compassion and respect
- Possess excellent attention to detail
- Have strong administration skills
- Be personable, engaging and reassuring
- Work confidently under pressure and act professionally in emergency or sometimes stressful situations
What we offer:
- A base rate of £11.95/hr + evening and weekend enhancements of up to £16.13/hr (dependent on shift times)
- Discretionary staff bonus scheme
- Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays.
- Company Pension Scheme
- Simply Health cash plan membership
- Life Assurance
- Free staff parking
Medvivo Group has been providing a range of health and urgent care services since 2004. Commissioned by the NHS, Medvivo's core business involves the provision of Integrated Urgent Care services, incorporating NHS111 and Out of Hours care, in Bath and North East Somerset, Swindon and Wiltshire.
Committed to achieving excellence in the delivery of person-centred care, Medvivo invests in people, resources and technology to continuously improve the quality of its services and organisational culture. This is testified by two consecutive outstanding ratings by the Care Quality Commission.
Apply:
If you would like to make a difference and think this is the role for you, we would love to hear from you.
Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at
Closing date: Friday 7th February (5 pm)
Additional Information
Please note that the successful applicant will need an Enhanced DBS which will provide be provided by Medvivo upon confirmation of appointment.
Medvivo reserves the right to close this job in the event we receive a sufficient number of applications.
Equality, Inclusivity and Diversity
In line with Medvivo's commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.
Medvivo is a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us on r
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Useful skills for an Urgent Care Assistant - Salisbury (Part-time, Out of hours, Up to £16.13/hr):
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To work as an Urgent Care Assistant in the UK, you'll need a combination of clinical skills, interpersonal abilities, and a good understanding of healthcare practices. Here are some essential skills and qualifications:
1. Clinical Skills:
- Basic life support (BLS) and emergency response skills.
- Knowledge of basic medical terminology and procedures.
- Ability to perform clinical tasks such as taking vital signs, wound care, and assisting with minor procedures.
2. Communication Skills:
- Strong verbal and written communication to interact effectively with patients, families, and healthcare teams.
- Active listening skills to understand patients' needs and concerns.
3. Interpersonal Skills:
- Empathy and compassion to provide support to patients in distress.
- Ability to work well in a team and collaborate with other healthcare professionals.
4. Organisational Skills:
- Ability to manage time efficiently and prioritize tasks in a high-paced environment.
- Good documentation skills for maintaining patient records and tracking care.
5. Problem-Solving Skills:
- Ability to think critically and respond effectively to unexpected situations or issues that may arise in urgent care.
6. Adaptability:
- Flexibility to handle a variety of patient cases and shift demands, as urgent care can be unpredictable.
7. Basic IT Skills:
- Familiarity with electronic health records (EHR) and other relevant software for patient documentation.
8. Knowledge of Health and Safety Regulations:
- Understanding of infection control practices and health and safety guidelines in a clinical setting.
Qualifications:
- While formal qualifications may vary, many employers prefer candidates to have a relevant healthcare qualification, such as NVQ Level 2 in Health and Social Care or equivalent.
- Previous experience in a healthcare setting is often advantageous.
- Professional registration or membership with a relevant body (if applicable) may also be required.
Additional Considerations:
- Some roles might require specific training or certifications in areas such as phlebotomy or basic triage.
- An enhanced Disclosure and Barring Service (DBS) check is typically required to work with vulnerable populations.
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