Attractive compensation package based on experience and expectations.
Incentive program linked to KPIs, providing opportunities for additional earnings.
Permanent full-time contract with a standard 40-hour workweek, ensuring job stability.
Work in modern, beautifully designed clinics with high-end equipment and state-of-the-art technology.
Receive special discounts and benefits on treatments, aligners, and products for personal use.
Access to comprehensive training for ongoing professional growth and development.
Impress is seeking a Clinic Manager for its Edinburgh location, responsible for delivering a world-class customer experience and leading the on-site team. Key responsibilities include overseeing daily operations, resolving patient issues, improving sales conversion rates, ensuring compliance with sanitary protocols, and collaborating with the recruitment and marketing teams. The role requires a professional with a background in dental clinical management, strong leadership qualities, excellent communication skills, and a passion for team training.
Joining Impress offers an attractive compensation package, comprehensive training, and opportunities for professional growth in a dynamic work environment. The company emphasises diversity and inclusion, encouraging candidates from all backgrounds to apply. As part of the largest network of digital orthodontic clinics in Europe, the Clinic Manager will play a vital role in transforming patient care and helping people achieve smiles they love.
We are IMPRESS. We believe everyone deserves a smile they’ll love.
Join the IMPRESS Growing Team as a Clinic Manager in Edinburgh and Help People Smile with Confidence!
About Us:
We are IMPRESS, the largest chain of digital orthodontic clinics in Europe, revolutionising the invisible orthodontic sector and bringing smiles to people's faces. Our unique combination of medical expertise and digitalisation has earned us recognition as one of the top fastest-growing HealthTech companies by Forbes. Born in Barcelona in 2, we have expanded across 8 countries with more than 140 locations, offering leading care and state-of-the-art technology.
Why Join Us:
Attractive Compensation Package Based On Experience And Expectations.
Incentive program linked to KPIs.
Permanent Full-time contract, 40 hours per week.
Modern, beautifully designed clinics with high-end equipment.
Special discounts & benefits on treatments, aligners, and products.
Comprehensive training for professional growth.
Support team to help out with administrative procedures.
Dynamic, unique, and fast-paced environment with impressive career development opportunities.
Responsibilities:
Be the face of IMPRESS, deliver a world-class experience for every customer.
Supervise and lead the on-site team with their tasks and responsibilities.
Maintain the clinic’s team and your professionalism to sustain a patient-friendly environment.
Solve escalated issues of any problems relating to patients.
Guide the sales team to improve the clinic’s conversion rate.
Ensure compliance and performance of the clinic with sanitary protocols.
Coordinate with the booking agents and patient care for smooth appointment planning.
Participate in recruitment, marketing actions and reception of patients.
Requirements:
Proven previous experience in Dental Clinical Management.
Calm and professional manner toward the team and the patients.
Leadership, verbal and written communication skills for management.
Energetic, well-organised and team spirited.
Numbers-driven for sales.
Passionate for training the team to help patients through their journey.
Strong knowledge and use of PC and common software applications.
Diversity and Inclusion:
We cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, colour, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor.
Our differences enable us to be a better team; one that makes better decisions, drives innovation, and delivers better results.
Join us today and make a difference, one smile at a time!