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Healthcare Assistant (Bank)inHaywards HeathinHaywards HeathPUBLISHED WED 8 JAN 2025

£12.25 per hour
GYMPENSION

Nuffield Health The Holly HospitalFollow Nuffield Health The Holly Hospital

Nuffield Health is seeking a Healthcare Assistant (Bank) for its Pre-Assessment Telephone Clinic at the Haywards Heath Hospital. This role involves providing high standards of patient care on an ad-hoc basis, accommodating the needs of both the hospital and your personal schedule. Responsibilities include performing administrative tasks, engaging with patients to understand their individual needs, and utilizing your organisational skills effectively. Candidates should possess a good telephone manner, strong computer skills, and ideally hold an NVQ Level 2 or 3 qualification along with relevant experience in a healthcare setting.

Working with Nuffield Health, the UK’s largest Healthcare Charity, offers a supportive environment focused on staff wellbeing. Employees benefit from a range of perks, including holiday entitlements, access to a pension scheme, and discounted gym memberships. The Haywards Heath Hospital, which features modern facilities and a commitment to exceptional patient care, provides an excellent workplace for those looking to make a positive impact in healthcare. Applications are encouraged to be submitted promptly, as they may close early due to high interest.

Useful skills for a Healthcare Assistant (Bank):
To work as a Healthcare Assistant (Bank) in the UK, you should possess a combination of skills, qualities, and qualifications. Here are some of the essential skills and attributes needed for this role:
Essential Skills
1. Communication Skills: You need to communicate clearly and effectively with patients, their families, and other healthcare professionals.
2. Empathy and Compassion: Being able to understand and share the feelings of patients is crucial in providing quality care.
3. Interpersonal Skills: Building rapport with patients and establishing trust is essential for effective care delivery.
4. Attention to Detail: You must be detail-oriented to accurately record patient information and follow care plans.
5. Teamwork: You’ll often work as part of a team, so being able to collaborate and support your colleagues is important.
6. Physical Stamina: The role can be physically demanding, requiring you to be able to lift and move patients, as well as be on your feet for extended periods.
7. Basic Medical Knowledge: Understanding basic medical terminology, hygiene practices, and care procedures is necessary.
8. Problem-Solving Skills: You should be able to think quickly and adapt to changing situations in a healthcare environment.
9. Time Management: Good organizational skills and the ability to prioritize tasks are important in managing care duties efficiently.
Qualities
1. Patience: Working with patients, especially those with challenging behaviors, requires a high level of patience.
2. Reliability: Being dependable is crucial, especially as a bank worker, to ensure that care is consistently provided.
3. Resilience: The healthcare environment can be stressful, so having the ability to cope with challenging situations is important.
Qualifications
While specific qualifications may vary by employer, the following are commonly desired:
1. Basic Health Care Training: While formal qualifications like NVQs in Health and Social Care can be beneficial, many employers will provide training.
2. First Aid Certification: Basic first aid training can be advantageous.
3. Enhanced DBS Check: You will likely need to undergo a Disclosure and Barring Service (DBS) check for safeguarding purposes.
4. Experience in Care Settings: Previous experience in similar roles (even volunteer work) can be an asset.
5. Induction Training: Most healthcare providers will offer an induction program that outlines policies, procedures, and specific duties.
 


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