Urgent Care Assistant - Chippenham (Part-time, out of hours, overnight shifts)inChippenhaminChippenhamPUBLISHED WED 5 MAR 2025
Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays.
BONUS ENHANCED DBS NHS NIGHTS PARKING PENSION VEHICLE WEEKEND
HealthHerorbMKvAEp
Flexibility in working hours with part-time roles that accommodate personal schedules, including overnight shifts.
Competitive pay rates, including a base rate of £11.95/hr, with enhancements for evenings and weekends up to £16.13/hr.
Generous holiday entitlement of up to 33 days per annum, inclusive of bank holidays.
Access to a discretionary staff bonus scheme, rewarding performance and commitment.
Comprehensive training is provided, enhancing skills and knowledge in urgent care and support services.
Opportunity to be part of a close-knit team making a genuine difference in the healthcare sector.
Benefits such as a company pension scheme, Simply Health cash plan membership, life assurance, and free staff parking.
Join Our Compassionate Team as an Urgent Care Assistant in Chippenham!
Are you passionate about making a difference in people's lives? HealthHero is on the lookout for empathetic and dedicated women to join our team as an Urgent Care Assistant in Chippenham. This rewarding part-time role involves driving clinicians to patients' homes and providing essential support in treatment centres during crucial out-of-hours shifts. With flexible hours—including evenings and overnight shifts—this job fits seamlessly into your life while you help others when they need it most.
At Medvivo, part of the HealthHero group, we pride ourselves on creating a supportive and inclusive environment. You'll join a close-knit team, committed to delivering outstanding, person-centred care across the South West. We offer competitive pay starting at £11.95 per hour, with evening and weekend enhancements, generous holiday entitlement, and the opportunity for comprehensive training. If you possess a full UK driving licence, a caring spirit, and the ability to thrive under pressure, we would love to hear from you. Apply today and turn your compassion into a fulfilling career!
Flexibility in working hours with part-time roles that accommodate personal schedules, including overnight shifts.
Competitive pay rates, including a base rate of £11.95/hr, with enhancements for evenings and weekends up to £16.13/hr.
Generous holiday entitlement of up to 33 days per annum, inclusive of bank holidays.
Access to a discretionary staff bonus scheme, rewarding performance and commitment.
Comprehensive training is provided, enhancing skills and knowledge in urgent care and support services.
Opportunity to be part of a close-knit team making a genuine difference in the healthcare sector.
Benefits such as a company pension scheme, Simply Health cash plan membership, life assurance, and free staff parking.
As a result of continued growth, Medvivo are seeking to recruit an Urgent Care Assistant to undertake driving and receptionist duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset.
Medvivo operates a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service.
A degree of flexibility will be required, and there may be the occasional opportunity to work outside of your contracted hours to facilitate the smooth operational running of the service.
Medvivo currently has bases in Chippenham, Keynsham, Salisbury and Swindon and depending on location the Out of Hours bases operate the following hours - if successful your rota may include a variety of the below hours:
The Role:
As an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception work to support the efficient operation of Integrated Urgent Care services across the South West locality.
Your key duties will include:
Driving
The Urgent Care Assistant role is varied in nature. The successful candidate will expected to undertake duties, ranging from sitting at a reception desk and/or in a car for long periods of time to carrying weighted emergency equipment and undertaking CPR on the floor if necessary. Please note that candidates will be required to undertake a driver's medical if successful at interview.
About You
As someone who is well organized, hardworking and personable, you will be joining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service.
You will be required to:
What we offer:
Medvivo Group has been providing a range of health and urgent care services since 2004. Commissioned by the NHS, Medvivo's core business involves the provision of Integrated Urgent Care services, incorporating NHS111 and out of hours care, in Bath and North East Somerset, Swindon and Wiltshire.
Medvivo has been part of the HealthHero, group since 2020 and is the group's NHS service provider. As the European leader in digital primary care, HealthHero caters to millions across the UK, Ireland, France, and Germany, with our mission to improve lives and simplify healthcare. We cater for whole health, from prevention to long-term health management.
We're proud to be recognised as a Great Place to Work, which reflects our commitment to creating a supportive and engaging culture. We have also been featured as the fastest growing digital healthcare company of scale in the first Sunday Times 100 Tech list. This recognition shows our impact in the digital health sector and our dedication to innovation and excellence.
Committed to achieving excellence in the delivery of person-centred care, we invest in people, resources and technology to continuously improve the quality of its services and organisational culture. This is testified by two consecutive outstanding ratings by the Care Quality Commission.
Apply:
If you would like to make a difference and think this is the role for you, we would love to hear from you.
Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at
Closing Date: Friday 14th March 2025( 5pm)
Additional Information
Please note that the successful applicant will need an Enhanced DBS which will provide be provided by Medvivo upon confirmation of appointment.
Medvivo reserves the right to close this job in the event we receive a sufficient number of applications.
Equality, Inclusivity and Diversity<
Medvivo operates a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service.
A degree of flexibility will be required, and there may be the occasional opportunity to work outside of your contracted hours to facilitate the smooth operational running of the service.
Medvivo currently has bases in Chippenham, Keynsham, Salisbury and Swindon and depending on location the Out of Hours bases operate the following hours - if successful your rota may include a variety of the below hours:
- Monday - Friday 18:15/18:30 - 23:00 (Evenings)
- Monday - Friday 23:00 - 08:00 (Overnights)
- Saturday - Monday :00 - (Encompassing Days/Evenings and Overnight Shifts)
The Role:
As an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception work to support the efficient operation of Integrated Urgent Care services across the South West locality.
Your key duties will include:
Driving
- Driving Clinicians to the patient's home in a safe and legal manner - adhering to current driving regulations
- Perform basic vehicle checks at the beginning and end of shifts - ensuring they are roadworthy, fuelled and fully equipped
- Accurate recording of all medications and consumables used while on shift
- To be the first point of contact for the patient or carer/relative in our designated Treatment Centres
- Supporting Clinicians while you are on shift
- Communicating with patients both in person and via the telephone (comfort & welfare checks)
- Ensure the Treatment Centre is kept clean and tidy
- Using a variety of computer systems to accurately maintain stock levels of medication and consumables
- Replenishing car stock at the end of your shift
- Understand stock rotation and expiry dates on weekly delivery of medications and consumables
The Urgent Care Assistant role is varied in nature. The successful candidate will expected to undertake duties, ranging from sitting at a reception desk and/or in a car for long periods of time to carrying weighted emergency equipment and undertaking CPR on the floor if necessary. Please note that candidates will be required to undertake a driver's medical if successful at interview.
About You
As someone who is well organized, hardworking and personable, you will be joining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service.
You will be required to:
- Confidently interact with patients, relatives and carers
- Demonstrate compassion and respect
- Possess excellent attention to detail
- Have strong administration skills
- Be personable, engaging and reassuring
- Work confidently under pressure and act professionally in emergency or sometimes stressful situations
What we offer:
- A base rate of £11.95/hr + evening and weekend enhancements of up to £16.13/hr (dependent on shift times)
- Discretionary staff bonus scheme
- Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays.
- Company Pension Scheme
- Simply Health cash plan membership
- Life Assurance
- Free staff parking.
Medvivo Group has been providing a range of health and urgent care services since 2004. Commissioned by the NHS, Medvivo's core business involves the provision of Integrated Urgent Care services, incorporating NHS111 and out of hours care, in Bath and North East Somerset, Swindon and Wiltshire.
Medvivo has been part of the HealthHero, group since 2020 and is the group's NHS service provider. As the European leader in digital primary care, HealthHero caters to millions across the UK, Ireland, France, and Germany, with our mission to improve lives and simplify healthcare. We cater for whole health, from prevention to long-term health management.
We're proud to be recognised as a Great Place to Work, which reflects our commitment to creating a supportive and engaging culture. We have also been featured as the fastest growing digital healthcare company of scale in the first Sunday Times 100 Tech list. This recognition shows our impact in the digital health sector and our dedication to innovation and excellence.
Committed to achieving excellence in the delivery of person-centred care, we invest in people, resources and technology to continuously improve the quality of its services and organisational culture. This is testified by two consecutive outstanding ratings by the Care Quality Commission.
Apply:
If you would like to make a difference and think this is the role for you, we would love to hear from you.
Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at
Closing Date: Friday 14th March 2025( 5pm)
Additional Information
Please note that the successful applicant will need an Enhanced DBS which will provide be provided by Medvivo upon confirmation of appointment.
Medvivo reserves the right to close this job in the event we receive a sufficient number of applications.
Equality, Inclusivity and Diversity<
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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for an Urgent Care Assistant - Chippenham (Part-time, out of hours, overnight shifts):
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To work as an Urgent Care Assistant in the UK, you'll need a combination of clinical skills, interpersonal abilities, and a good understanding of healthcare practices. Here are some essential skills and qualifications:
1. Clinical Skills:
- Basic life support (BLS) and emergency response skills.
- Knowledge of basic medical terminology and procedures.
- Ability to perform clinical tasks such as taking vital signs, wound care, and assisting with minor procedures.
2. Communication Skills:
- Strong verbal and written communication to interact effectively with patients, families, and healthcare teams.
- Active listening skills to understand patients' needs and concerns.
3. Interpersonal Skills:
- Empathy and compassion to provide support to patients in distress.
- Ability to work well in a team and collaborate with other healthcare professionals.
4. Organisational Skills:
- Ability to manage time efficiently and prioritize tasks in a high-paced environment.
- Good documentation skills for maintaining patient records and tracking care.
5. Problem-Solving Skills:
- Ability to think critically and respond effectively to unexpected situations or issues that may arise in urgent care.
6. Adaptability:
- Flexibility to handle a variety of patient cases and shift demands, as urgent care can be unpredictable.
7. Basic IT Skills:
- Familiarity with electronic health records (EHR) and other relevant software for patient documentation.
8. Knowledge of Health and Safety Regulations:
- Understanding of infection control practices and health and safety guidelines in a clinical setting.
Qualifications:
- While formal qualifications may vary, many employers prefer candidates to have a relevant healthcare qualification, such as NVQ Level 2 in Health and Social Care or equivalent.
- Previous experience in a healthcare setting is often advantageous.
- Professional registration or membership with a relevant body (if applicable) may also be required.
Additional Considerations:
- Some roles might require specific training or certifications in areas such as phlebotomy or basic triage.
- An enhanced Disclosure and Barring Service (DBS) check is typically required to work with vulnerable populations.
inChippenham
51.46151351928711-2.1195156574249268Chippenham, England, United Kingdom
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