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Health Care Support Worker - D3EinWest MidlandsinWest MidlandsPUBLISHED TUE 25 MAR 2025

Band 2
NHSVISA

Aneurin Bevan University Health BoardFollow Aneurin Bevan University Health Board

Opportunity to make a significant impact on patient care and contribute to their well-being.
Supportive work environment within a multi-award winning NHS organisation that values its staff.
Extensive training and development opportunities, including access to recognized qualifications and professional pathways.
Flexibility in working patterns to promote a healthy work-life balance.
Possibility to work within a highly collaborative healthcare team, enhancing teamwork and communication skills.
Access to comprehensive employee benefits, including occupational health support and a Wellbeing Centre of Excellence.
Participation in a forward-thinking hospital system, contributing to innovative healthcare solutions.
Are you ready to make a meaningful impact in healthcare? Aneurin Bevan University Health Board is excited to invite compassionate individuals to join our dedicated general surgical team at Royal Gwent Hospital as a Health Care Support Worker. This is a fantastic opportunity to develop your skills and enhance patient care in a supportive environment. We value communication and teamwork, and you'll be instrumental in helping our patients through their treatment journey, while ensuring they feel respected and cared for at all times.

We believe that everyone deserves high-quality care, and as part of our multidisciplinary team, you'll play a vital role in maintaining the well-being of our service users. Your day-to-day responsibilities will include observing patients, documenting care provided, and working closely under the supervision of registered nurses. At Aneurin Bevan University Health Board, we offer a welcoming workplace with an extensive benefits package, flexible working options, and numerous training opportunities, all designed to support your career and personal development. Join us to shape the future of healthcare in the West Midlands!
Opportunity to make a significant impact on patient care and contribute to their well-being.
Supportive work environment within a multi-award winning NHS organisation that values its staff.
Extensive training and development opportunities, including access to recognized qualifications and professional pathways.
Flexibility in working patterns to promote a healthy work-life balance.
Possibility to work within a highly collaborative healthcare team, enhancing teamwork and communication skills.
Access to comprehensive employee benefits, including occupational health support and a Wellbeing Centre of Excellence.
Participation in a forward-thinking hospital system, contributing to innovative healthcare solutions.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Health Care Support Worker - D3E:
To work as a Health Care Support Worker (HCSW) in the UK, you need a combination of interpersonal, practical, and administrative skills. Specific requirements may vary depending on the setting (e.g., hospitals, community care, residential homes), but generally, the following skills and qualities are important:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and other healthcare professionals.
- Active listening and clear verbal/written communication.
2. Empathy and Compassion:
- Understanding and sensitivity to the needs and feelings of patients.
- Ability to provide emotional support and encouragement.
3. Personal Care Skills:
- Experience or ability to assist patients with daily activities such as bathing, dressing, eating, and mobility.
- Understanding of infection control and hygiene standards.
4. Teamwork:
- Ability to work collaboratively with healthcare teams and follow directions from nurses and other professionals.
5. Observation Skills:
- Keen observational skills to recognize changes in patients' conditions and report them accurately.
6. Organizational Skills:
- Ability to manage time effectively, prioritize tasks, and maintain records.
7. Problem-Solving Skills:
- Ability to think critically and adapt to changing situations or patient needs.
8. Technical Skills:
- Familiarity with healthcare technology and equipment, such as monitoring devices or electronic health records.
Qualifications:
- Educational Background: While formal qualifications may not always be necessary, GCSEs in English, mathematics, and science can be beneficial.
- Training and Certification: Completing relevant training courses or certifications (e.g., Care Certificate) can enhance your employability.
- Experience: Previous experience in care settings, whether voluntary or paid, can be advantageous.
Personal Qualities:
- Patience and Resilience: Ability to remain calm in stressful situations and manage the demands of the role.
- Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.
- Respect for Diversity: Understanding and valuing the diverse backgrounds and needs of patients and colleagues.
Continuous Professional Development:
Engaging in continuous training and development can help you keep up with best practices and improve your skill set. Many employers offer further training and opportunities for career progression.
 


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