Assistant Patient Pathway Co-Ordinator in Kingston Upon Thames inKingston Upon Thames PUBLISHED TUE 14 JAN 2025 Jump to job information section
Band 3 GOOD SALARY
Job description
Job Summary
The post holder will be the point of contact for all administrative issues relating to patients' pathway of care. The post holder will work as part of a multi-disciplinary team and will provide support to the Patient Pathway Coordinator (PPC) in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.
Main duties of the job
An exciting opportunity has arisen to be part of a pilot program providing a single point of access for ENT patients across South West London.
These posts will be based at Kingston Hospital but involve working with colleagues across South West London to provide a smooth and efficient process for patients requiring access to ENT services across the sector.
About Us
Developmentand staff wellbeing
Your growthand personal happinessmattersto us.After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing.From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed.We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.
We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards.
Wherever you work across our organisation, we look forward to welcoming you.
Date posted
January 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£28,622 to £30,225 a year pa pro rata incl. HCAS (Outer)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time, Job share
Reference number
396-NN-6825758-A&C-Y-A
Job locations
Kingston Hospital
Galsworthy Road
Kingston Upon Thames
KT2 7QB
Job Description
Job responsibilities
Please see the attached supporting document/s which contains more information about the role in the job description and person specification
Responsibilities
Job description Job responsibilities
Please see the attached supporting document/s which contains more information about the role in the job description and person specification
Person Specification
IT Literate Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Kingston and Richmond NHS Foundation Trust
Address
Kingston Hospital
Galsworthy Road
Kingston Upon Thames
KT2 7QB
Employer's website
https://jobsincare.com/job/jbliqn3t (Opens in a new tab)
The post holder will be the point of contact for all administrative issues relating to patients' pathway of care. The post holder will work as part of a multi-disciplinary team and will provide support to the Patient Pathway Coordinator (PPC) in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.
Main duties of the job
An exciting opportunity has arisen to be part of a pilot program providing a single point of access for ENT patients across South West London.
These posts will be based at Kingston Hospital but involve working with colleagues across South West London to provide a smooth and efficient process for patients requiring access to ENT services across the sector.
About Us
Developmentand staff wellbeing
Your growthand personal happinessmattersto us.After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing.From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed.We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.
We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards.
Wherever you work across our organisation, we look forward to welcoming you.
Date posted
January 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£28,622 to £30,225 a year pa pro rata incl. HCAS (Outer)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time, Job share
Reference number
396-NN-6825758-A&C-Y-A
Job locations
Kingston Hospital
Galsworthy Road
Kingston Upon Thames
KT2 7QB
Job Description
Job responsibilities
Please see the attached supporting document/s which contains more information about the role in the job description and person specification
Responsibilities
Job description Job responsibilities
Please see the attached supporting document/s which contains more information about the role in the job description and person specification
Person Specification
IT Literate Essential
- Experience working with Microsoft Office Applications
- Experience working with NHS booking systems
- Experience working in a office enviroment
- Experience working in a NHS enviroment
- Experience working with Microsoft Office Applications
- Experience working with NHS booking systems
- Experience working in a office enviroment
- Experience working in a NHS enviroment
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Kingston and Richmond NHS Foundation Trust
Address
Kingston Hospital
Galsworthy Road
Kingston Upon Thames
KT2 7QB
Employer's website
https://jobsincare.com/job/jbliqn3t (Opens in a new tab)
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for an Assistant Patient Pathway Co-Ordinator:
Click to view
To work as an Assistant Patient Pathway Coordinator in the UK, you'll need a combination of skills and competencies, which typically include:
1. Communication Skills: Excellent verbal and written communication skills are essential for interacting with patients, healthcare professionals, and administrative staff.
2. Organizational Skills: The ability to manage multiple tasks, prioritize workloads, and maintain an organized environment is crucial.
3. Attention to Detail: Precision is important when dealing with patient information, documentation, and coordinating pathways.
4. Interpersonal Skills: Building relationships with patients and colleagues is important. Empathy and the ability to handle sensitive situations with tact are valuable.
5. IT Skills: Proficiency in using healthcare software systems and Microsoft Office tools (like Word, Excel, and Outlook) is often required for data entry, scheduling, and communication.
6. Knowledge of Healthcare Systems: Familiarity with the UK healthcare system, NHS policies, and patient pathways can be beneficial.
7. Problem-Solving Skills: Ability to identify issues within patient pathways and suggest or implement solutions.
8. Teamwork: Being able to work collaboratively within a multi-disciplinary team to support patient care.
9. Time Management: Efficiency in managing time effectively to meet deadlines and ensure smooth patient flow.
10. Confidentiality: Understanding the importance of maintaining patient confidentiality and adhering to data protection regulations.
11. Flexibility and Adaptability: The healthcare environment can be unpredictable, so the ability to adapt to changing situations is important.
inKingston Upon Thames
51.412330627441406 -0.3006890118122101 Kingston Upon Thames, England, United Kingdom 
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