Health Care Support workerinBournemouthinBournemouthPUBLISHED THU 3 APR 2025
Opportunity to provide compassionate and dignified care to patients, making a tangible difference in their recovery process.
Work within a supportive and collaborative team environment, fostering professional relationships and teamwork.
Potential for career advancement from Band 2 to Band 3 with completion of necessary competencies and training.
Engagement with a diverse patient population, enhancing cultural competency and communication skills.
Flexible working patterns available, allowing for a better work-life balance.
Access to training and development opportunities to enhance skills and knowledge within the healthcare sector.
Be part of an organization that values and promotes equality, diversity, and non-discriminatory practices in patient care.
Join our compassionate team at University Hospitals Dorset and make a meaningful difference in the lives of patients in our Interventional Radiology unit at the Royal Bournemouth Hospital. As a Health Care Support Worker, you'll provide heartfelt, dignified care to individuals undergoing day case procedures, ensuring their comfort and safety every step of the way. This role, available at Band 2 or Band 3 depending on your qualifications, offers you a chance to work flexibly—full-time, part-time, or in a way that suits your lifestyle.
We value the unique strengths and perspectives that women and experienced carers bring to our team. You'll collaborate closely with registered healthcare professionals, creating an environment where compassionate communication and support flourish. Your duties will vary, from engaging with diverse patients and their families to maintaining accurate care records. If you're looking for a role that not only challenges you but also allows you to express your caring nature and support the well-being of others, we invite you to apply and become part of our #TeamUHD. Together, we can nurture a healthier community!
We value the unique strengths and perspectives that women and experienced carers bring to our team. You'll collaborate closely with registered healthcare professionals, creating an environment where compassionate communication and support flourish. Your duties will vary, from engaging with diverse patients and their families to maintaining accurate care records. If you're looking for a role that not only challenges you but also allows you to express your caring nature and support the well-being of others, we invite you to apply and become part of our #TeamUHD. Together, we can nurture a healthier community!
Opportunity to provide compassionate and dignified care to patients, making a tangible difference in their recovery process.
Work within a supportive and collaborative team environment, fostering professional relationships and teamwork.
Potential for career advancement from Band 2 to Band 3 with completion of necessary competencies and training.
Engagement with a diverse patient population, enhancing cultural competency and communication skills.
Flexible working patterns available, allowing for a better work-life balance.
Access to training and development opportunities to enhance skills and knowledge within the healthcare sector.
Be part of an organization that values and promotes equality, diversity, and non-discriminatory practices in patient care.
Job Summary
University Hospitals Dorset exciting opportunity to work as part of a small team providing quality care to Interventional Radiology patients admitted for day case procedures in a newly created space on the Bournemouth hospital site.
This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2. Applicants who hold a care certificate accreditation will start in post at Band 3
Base Location: Royal Bournemouth Hospital
Interview Date:TBC
Main duties of the job
To work as an effective member of the team under the supervision and direction of a registered health care professional, providing dignified, compassionate and safe care for patients and ensuring high standards of documentation are maintained.
To undertake all duties listed however these duties will vary from speciality to speciality in some cases this could include working with children and young people right through to older people.
No duties should be undertaken unless appropriate training or induction has taken place in accordance with trust policies
About Us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Date posted
17 March 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 to £25,674 a year pa pr
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
153-SP04348
Job locations
Royal Bournemouth Hospital
Castle Lane East
Bournemouth
BH7 7DW
Job Description
Job responsibilities
Qualifications Essential
University Hospitals Dorset exciting opportunity to work as part of a small team providing quality care to Interventional Radiology patients admitted for day case procedures in a newly created space on the Bournemouth hospital site.
This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2. Applicants who hold a care certificate accreditation will start in post at Band 3
Base Location: Royal Bournemouth Hospital
Interview Date:TBC
Main duties of the job
To work as an effective member of the team under the supervision and direction of a registered health care professional, providing dignified, compassionate and safe care for patients and ensuring high standards of documentation are maintained.
To undertake all duties listed however these duties will vary from speciality to speciality in some cases this could include working with children and young people right through to older people.
No duties should be undertaken unless appropriate training or induction has taken place in accordance with trust policies
About Us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Date posted
17 March 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 to £25,674 a year pa pr
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
153-SP04348
Job locations
Royal Bournemouth Hospital
Castle Lane East
Bournemouth
BH7 7DW
Job Description
Job responsibilities
- Communicate effectively across a range of channels and with a range of people about day-to-day tasks as required by job role
- Respond promptly to call bells, telephones and other requests for help
- Demonstrate and promote good communication that supports the dignity, care and safety of the patients.
- Ensure and maintain a safe working environment for themselves, colleagues and patients.
- Provide a high level of compassionate care.
- Communicate effectively with patients and visitors from a variety of cultural backgrounds using a range of verbal and non-verbal skills
- Recognise the Equality and Diversity of patients, relatives and multi- disciplinary groups by supporting non-discriminatory practice & acknowledging the patients personal beliefs and identity.
- Keep accurate and complete records applicable for job role
- Listen to and respects the needs of patients and/or colleagues.
- Communicate effectively across a range of channels and with a range of people about day-to-day tasks as required by job role
- Respond promptly to call bells, telephones and other requests for help
- Demonstrate and promote good communication that supports the dignity, care and safety of the patients.
- Ensure and maintain a safe working environment for themselves, colleagues and patients.
- Provide a high level of compassionate care.
- Communicate effectively with patients and visitors from a variety of cultural backgrounds using a range of verbal and non-verbal skills
- Recognise the Equality and Diversity of patients, relatives and multi- disciplinary groups by supporting non-discriminatory practice & acknowledging the patients personal beliefs and identity.
- Keep accurate and complete records applicable for job role
- Listen to and respects the needs of patients and/or colleagues.
Qualifications Essential
- Good standard of numeracy and literacy
- Care Certificate
- Completion of a competency-based workbook or equivalent relevant experience to vocational level 3.
- Short courses to undertake patient and clinical care duties
- Ability to adapt and learn in a health care environment
- Previous experience of working within a care environment/NHS
- Experience of working as part of a multidisciplinary team
- Experience of working with the public
- Basic food handling
- KnowledgeAn understanding around basic patient care Understanding of the importance of the promotion of health and well-being Knowledge of care and related procedures, clinical observations, relevant legislation;
- Knowledge of care and related procedures, clinical observations, relevant legislation;
- Ability to communicate clearly and effectively (to understand and be understood)
- Ability to follow clear instruction and feed back to senior staff. Ability to work as part of a team, as well as on own initiative.
- IT literate
- Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc.
- Venepuncture /Simple wound dressings
- Performing ECG's
- Good standard of numeracy and literacy
- Care Certificate
- Completion of a competency-based workbook or equivalent relevant experience to vocational level 3.
- Short courses to undertake patient and clinical care duties
- Ability to adapt and learn in a health care environment
- Previous experience of working within a care environment/NHS
- E
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
More about INTERVENTIONAL RADIOLOGY
Interventional Radiology (IR) is a rapidly evolving specialty within the field of medicine that employs minimally invasive procedures guided by imaging techniques to diagnose and treat a variety of medical conditions. In the United Kingdom, this innovative subspecialty has gained significant traction over the past few decades, fundamentally changing the landscape of patient care.Learn more...
Useful skills for a Health Care Support worker:
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To work as a Health Care Support Worker (HCSW) in the UK, you need a combination of interpersonal, practical, and administrative skills. Specific requirements may vary depending on the setting (e.g., hospitals, community care, residential homes), but generally, the following skills and qualities are important:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and other healthcare professionals.
- Active listening and clear verbal/written communication.
2. Empathy and Compassion:
- Understanding and sensitivity to the needs and feelings of patients.
- Ability to provide emotional support and encouragement.
3. Personal Care Skills:
- Experience or ability to assist patients with daily activities such as bathing, dressing, eating, and mobility.
- Understanding of infection control and hygiene standards.
4. Teamwork:
- Ability to work collaboratively with healthcare teams and follow directions from nurses and other professionals.
5. Observation Skills:
- Keen observational skills to recognize changes in patients' conditions and report them accurately.
6. Organizational Skills:
- Ability to manage time effectively, prioritize tasks, and maintain records.
7. Problem-Solving Skills:
- Ability to think critically and adapt to changing situations or patient needs.
8. Technical Skills:
- Familiarity with healthcare technology and equipment, such as monitoring devices or electronic health records.
Qualifications:
- Educational Background: While formal qualifications may not always be necessary, GCSEs in English, mathematics, and science can be beneficial.
- Training and Certification: Completing relevant training courses or certifications (e.g., Care Certificate) can enhance your employability.
- Experience: Previous experience in care settings, whether voluntary or paid, can be advantageous.
Personal Qualities:
- Patience and Resilience: Ability to remain calm in stressful situations and manage the demands of the role.
- Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.
- Respect for Diversity: Understanding and valuing the diverse backgrounds and needs of patients and colleagues.
Continuous Professional Development:
Engaging in continuous training and development can help you keep up with best practices and improve your skill set. Many employers offer further training and opportunities for career progression.
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