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PACCT Clinic Co-ordinator with Aneurin Bevan University Health Board in West Midlands, England, United Kingdom
Job Summary An exciting opportunity has arisen to join the Pain, Anaesthetics, Critical Care and Theatres (PACCT) service team. The successful candidate will be responsible for providing a fully comprehensive and confidential secretarial support to the Pre-Assessment Services within ABUHB. Main duties of the job An up-to-date knowledge of outpatient clinics will be required to enable the post-holder to make, amend and cancel appointments. The role will range from handling GP and patient queries and enquiries about clinics, making appointments using the Myrddin Patient Administration System and using direct and partial booked appointments. The main duties will be answering telephone calls, making calls, taking general enquiries, booking appointments in line with Partial Booking Policy and monitoring The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About Us Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Date posted 12 December 2024 Pay scheme Agenda for change Band Band 3 Salary £24,433 to £26,060 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 040-AC554-1224 Job locations Royal Gwent Hospital Cardiff Road Newport NP20 2UB Job Description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Job Description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Person Specification Experience Essential Experience of working within an NHS or healthcare environment. Ability to accurately and efficiently input and retrieve information on a computerised system whilst adhering to complex local and national policies and guidelines. Desirable Experience in a similar role / environment NHS Experience Essential Qualifications and/or Knowledge Good standard of GCSE /NVQ/QCF Level 3 in Business/Administration oOR equivalent demonstrable experience. High level of keyboard/computer skills Knowledge of good understanding of software programmes Desirable Good level of communication skills Experience dealing with the public Skills Essential Ability to work independently and as part of a Team Person Specification Essential Ability to work independently and as part of a Team Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Aneurin Bevan University Health Board Address Royal Gwent Hospital Cardiff Road Newport NP20 2UB Employer's website https://abuhb.nhs.wales/ (Opens in a new tab) Employer details Emp