Patient Administrator A&E Department inLondon inLondon PUBLISHED SAT 4 JAN 2025

GOOD SALARY

Fernie Brewing Company rvx64ywC

Opportunity to work in a fast-paced environment, enhancing multi-tasking and time-management skills.

Involvement in critical patient care pathways, making a meaningful contribution to patient experiences and outcomes.

Collaboration with a diverse range of healthcare professionals, fostering teamwork and professional relationships.

Exposure to various clinical settings, providing a broad understanding of healthcare operations and patient management.

Development of strong administrative skills through interaction with clinical and non-clinical staff, improving career prospects.

Ability to learn and work with advanced healthcare technology and systems, enhancing personal expertise in modern medical administration.

The Patient Administrator for the A&E Department at Fernie Brewing Company in London is responsible for managing various administrative tasks to support patient care pathways and ensure efficient clinic operations. Key responsibilities include liaising with consultants and other administrative staff about patient appointments, preparing documentation for clinics, and maintaining accurate health records within the Trust’s computer system. The role also involves coordinating with other hospitals and GPs, handling correspondence related to patient care, and ensuring that patient information is updated and complete in the hospital's systems.

The administrator will support the smooth running of clinics and procedure lists, assist in tracking and locating medical case notes using the case note record tracking system, and provide guidance to patients during the booking process. Additional tasks include typing urgent letters and reports and booking outpatient appointments. This position requires strong organisational skills and the ability to communicate effectively with various healthcare professionals to facilitate effective patient care.

Roles and responsibilities Clinical Office: Liaise with consultants and other admin staff regarding patient appointments, referral letters, discharge summaries and health records Contact other departments and teams as necessary relating to the patient care pathway and service delivery Support the Team Leader and practitioners with the smooth running of clinics and procedure lists. Liaise with other hospitals and GPs regarding patient care pathways Prepare for clinics ensuring all relevant documentation is available and notes are prepared Use Trusts computer system, to generate clinic lists and help locate missing notes Use of the case note record tracking(CRT) system to electronicallyregister/move/transfer/locate medical case notes Prepared all externally transcribed correspondence for signature and despatch within the agreed Trust timeframe, escalating where necessary. Match all correspondence typed by the managed transcription service with correct patient and clinician, any amendments are made, and letters dispatched and filed in medical record. Correct any mismatches by reference to medical record, original dictation, communication with the transcription service and if required clinical staff.

Provide any specific advice to patients upon booking-in, in preparation for their appointment Ensure all patients are added to the Trusts PAS system before their appointment Type urgent letters and reports as required Register new referrals, and ensure all patient information is up to date and complete Book outpatient appointments Please refer to the job description for the full list of roles and responsibilities

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