Opportunity to work as part of a supportive team, fostering a collaborative environment under the supervision of experienced leaders.
Engagement in meaningful work that directly impacts patient care by helping to manage appointments and clinic operations.
Variety of tasks including clerical support, communication with patients, GPs, and relatives, providing a dynamic work environment.
Potential for professional development through exposure to various aspects of hospital operations and healthcare administration.
Located in the picturesque Wirral Peninsula, offering a pleasant work setting with access to stunning coastal and countryside leisure activities.
Part of one of the largest acute trusts in the North West of England, providing job security and opportunities within a reputable organization.
Access to excellent transport links, making it easy to commute and explore nearby major cities like Liverpool, Chester, and Manchester.
The Clinic Clerk role at Wirral University Teaching Hospital NHS Foundation Trust involves providing clerical and reception support within the outpatient department. This includes managing appointment bookings for patients, maintaining accurate records, and handling correspondence and inquiries from patients, relatives, and healthcare professionals. The clerk will work under the supervision of the Senior Clinic Clerk and Team Leader to ensure efficient clinic operations, address any issues, and suggest improvements as needed.
Candidates will be part of a well-regarded team committed to delivering competent and caring service, supporting one of the largest acute trusts in the North West of England, serving a diverse patient population. The position promises a supportive work environment in a region known for its stunning coastline and countryside, with excellent transport connections to major cities.
Candidates will be part of a well-regarded team committed to delivering competent and caring service, supporting one of the largest acute trusts in the North West of England, serving a diverse patient population. The position promises a supportive work environment in a region known for its stunning coastline and countryside, with excellent transport connections to major cities.
To work as part of a team under the supervision of the Team Leader providing clerical and reception support in the out-patient department, sending out appointments to patients and maintaining appropriate records.
Under The Supervision Of The Senior Clinic Clerk/team Leader
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
For further details / informal visits contact: Name: Lynsey Derbyshire Job title: Clerical Manager Email address: Telephone number:
Lynsey Derbyshire
Ophthalmology Clerical Manager
Under The Supervision Of The Senior Clinic Clerk/team Leader
- Arrange the booking, reception and follow up of out-patients for any clinician in accordance with agreed requirements.
- Complete all required documentation and computer records.
- Send out correspondence and deals with all relevant enquiries form patients relatives, GPs etc… before, during and after clinic appointments.
- Deal with any difficulties relating to the clinic, referring to a higher level if required, and makes suggestions for improvement.
- Receive and acknowledge incoming referral letters as appropriate.
- Refer letters to Consultant/clinician for further advice as required.
- Book and advise patients of appointments using the Trust’s partial/fully booking protocols.
- Ensure clinics are booked to full capacity as per the agreed Consultant/clinician’s template.
- Make suggestions as to any modification to ensure smooth running of clinic based on demand.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
For further details / informal visits contact: Name: Lynsey Derbyshire Job title: Clerical Manager Email address: Telephone number:
Lynsey Derbyshire
Ophthalmology Clerical Manager
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