Patient Data Services Team Manager inEdinburgh inEdinburgh PUBLISHED
FRI 29 NOV 2024
NHS Scotland rvrQq6u
Opportunity to lead and manage a dedicated team, fostering professional growth and collaboration.
Playing a vital role in improving healthcare delivery by ensuring accurate and timely patient data.
Working within the reputable NHS Scotland framework, contributing to a significant public service.
Access to a comprehensive benefits package including a pension scheme and work-life balance policies.
Hybrid working model providing flexibility for a better work-life balance.
Engagement with a variety of stakeholders, enhancing communication and problem-solving skills.
NHS Scotland's National Services Scotland (NSS) is seeking a Patient Data Services Team Manager for their office at Gyle Square, Edinburgh. The role involves managing a team of approximately eight staff responsible for the daily operations of the Patient Data Services Team. Key responsibilities include ensuring the accuracy and timeliness of healthcare data on the Community Health Index (CHI), overseeing the transfer of patient medical records in compliance with data protection laws, and handling data queries related to CHI. This position requires effective communication with GP practice staff and patients regarding record management.
The successful candidate will work Monday to Friday, with a total of 37 hours per week, and will have the option for hybrid working. A residency within the UK is a condition of employment. NHS Scotland offers a comprehensive benefits package including a pension scheme and work-life balance policies.
Applications close on December 10, 2024. For more information, visit the NSS website.
About The Organisation
National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services.
The Post
We currently have an opportunity for a Patient Data Services Team Manager within our regional medical office based at Gyle Square, Edinburgh.
To manage the Patient Data Services Team and lead the daily operations of the Patient Data Services Team, to provide a range of data processing services, ensuring high quality, timely and accurate health care data is available on Community Health Index (CHI) to support patient care. To co-ordinate the accurate transfer of patient medical records ensuring Data Protection Act (DPA) and National Services Scotland (NSS) confidentiality guidelines are adhered as well as report analysis for CHI improvement and audit purposes. Respond to requests in line with the Freedom of Information Act (Scotland) Act 2005 and to support CHI users with data queries or access requests in line with CHI Management Board governance.
The Candidate
The postholder is responsible for managing a team of around 8 Patient Data Services staff; overseeing the day-to-day transactional upkeep of the national CHI database to maintain accurate and up-to-date patient demographic and GP Practice registration information including processing of patient assignment and removal requests. Additionally, the postholder oversees the movement of medical records between GP Practices including recording the tracking of the movement or record and investigating issues with the movement of records. This involves dealing with challenging queries from GP Practice staff and patients on a daily basis.
Location and Working Pattern:
This post will be based at Gyle Square, Edinburgh.
Currently hybrid working.
The work pattern for this post is Monday to Friday, 37 hours per week.
It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS.
Benefits
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure.
Further Information
For an informal discussion on the post, please contact Baljeet Singh - Operations Manager - Medical Edinburgh on
Closing date for completed applications is 10 December 2024.
Further information on NSS is available from: www.jobsincare.com/job/jblitk8a note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).
NHS National Services Scotland is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies
National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services.
The Post
We currently have an opportunity for a Patient Data Services Team Manager within our regional medical office based at Gyle Square, Edinburgh.
To manage the Patient Data Services Team and lead the daily operations of the Patient Data Services Team, to provide a range of data processing services, ensuring high quality, timely and accurate health care data is available on Community Health Index (CHI) to support patient care. To co-ordinate the accurate transfer of patient medical records ensuring Data Protection Act (DPA) and National Services Scotland (NSS) confidentiality guidelines are adhered as well as report analysis for CHI improvement and audit purposes. Respond to requests in line with the Freedom of Information Act (Scotland) Act 2005 and to support CHI users with data queries or access requests in line with CHI Management Board governance.
The Candidate
The postholder is responsible for managing a team of around 8 Patient Data Services staff; overseeing the day-to-day transactional upkeep of the national CHI database to maintain accurate and up-to-date patient demographic and GP Practice registration information including processing of patient assignment and removal requests. Additionally, the postholder oversees the movement of medical records between GP Practices including recording the tracking of the movement or record and investigating issues with the movement of records. This involves dealing with challenging queries from GP Practice staff and patients on a daily basis.
Location and Working Pattern:
This post will be based at Gyle Square, Edinburgh.
Currently hybrid working.
The work pattern for this post is Monday to Friday, 37 hours per week.
It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS.
Benefits
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure.
Further Information
For an informal discussion on the post, please contact Baljeet Singh - Operations Manager - Medical Edinburgh on
Closing date for completed applications is 10 December 2024.
Further information on NSS is available from: www.jobsincare.com/job/jblitk8a note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).
NHS National Services Scotland is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to
view Start practice interview
NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
inEdinburgh