Internal Applicants Only - Mail Person (University Accommodation) inCardiff inCardiff PUBLISHED 12 OCT 2024

19237BR

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This post is currently open to employees of Cardiff University only. Please do not apply if you do not have a current contract of employment with the University.



Internal Applicants Only - Mail Person (University Accommodation)


University residences provide accommodation to approximately 5,500 students across the university. We are committed to providing a professional, customer focused service to a wide range of people.

We are looking for an enthusiastic, positive and reliable individual to be responsible for the effective provision of a Mailperson service on a student residences site.


Fixed term post initially until 31 July 2025, 10 hours per week, typically 11.00am – 1.00pm,
Monday - Friday.


Salary:
£12.13 per hour.


This is a campus-based role.


During arrivals / departures, conferences and other busy periods you may be required to work additional hours.

Package includes access to a range of staff discounts and training.


Closing date: Friday, 18 October 2024

External applications are currently not being considered for this post. If the decision is made to open the post to external candidates, the strapline at the top will be removed and you will be given ample time to apply – please check back periodically for details.



Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received.



Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.



IT IS OF THE UTMOST IMPORTANCE THAT YOU READ THE TEXT RELATING TO THE COMPLETION OF A SUPPORTING STATEMENT DETAILED WITHIN THE PERSON SPECIFICATION SECTION.



Job Description



MAIN DUTIES

• To receive mail from internal and external providers, signing for parcels and/or registered mail, as applicable.
• To sort mail in alpha or room order as applicable.
• To distribute sorted mail/parcels into mailboxes.
• To record all parcels and registered mail onto a mail database and email student customer to collect mail.
• To deal with any mail for customers that are no longer in residence by using forwarding address, if available, or “return to sender”.
• To abide by university policies on Health and Safety.
• To ensure compliance with legal and regulatory requirements in respect of equality and diversity, data protection, copyright and licensing, security, financial and other University policies, procedures and codes as appropriate.
• To attend and actively participate in all basic training as identified in the Training Matrix.
• To provide a service to customers during arrivals/departures, conferences and other busy periods which may be within other residences and involve working additional hours.
• You may be asked to perform other duties occasionally which are not included above, but which will be consistent with the role.
  
  

Person Specification

The Person Specification is split into 2 sections: essential and desirable. Please demonstrate clearly how you meet all of the essential criteria. Where possible you should give examples of how, when and where you have used your experience, knowledge, specific skills and abilities to match those required for this particular job role.

Please ensure that you communicate this fully by creating a new document containing your supporting statement, refer to sample layout below,
listing ALL OF THE CRITERIA and commenting against each one as to how you meet them
.


This will need to be completed before you begin making your application online as you will be required to upload it. When uploading the supporting statement, the document title needs to read “supporting statement and should also detail the post reference number ending in BR” (relevant to the job you are applying for).



Essential Criteria

• Experience of communicating information both orally and in writing, to a wide range of people.
• Evidence of ability to respond to customer needs in a polite and courteous manner adapting to their requirements accordingly.
• Evidence of ability to use computer software, including email.
• Basic numeracy skills.
• Experience of working unsupervised.
• Proven ability to write notes, complete records and read information.
• Proven ability to follow instructions and procedures.
• Experience of undertaking manual handling activities.
  
  

DESIRABLE CRITERIA

• Experience of sorting post and parcels.
• Ability to speak / understand Welsh or willingness to learn.
  
  

The desirable section contains a list of skills, qualifications and experience that it would be beneficial for the jobholder to have.

All shortlisting decisions will be based initially on essential criteria, with desirable being used to further select or deselect candidates as appropriate. We interview those candidates who are the closest match to the identified criteria.


An example of how to set out your document containing Essential and Desirable criteria is detailed below:



Essential

• Experience of communicating information both orally and in writing, to a wide range of people.
  
  

Provide evidence

• Evidence of ability to respond to customer needs in a polite and courteous manner adapting to their requirements accordingly.
  
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